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    Xotic PC

    Discussion in 'MSI' started by abdualsalik, Sep 23, 2011.

  1. abdualsalik

    abdualsalik Newbie

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    Moderator Edit:
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    Original Post
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    DO NOT EVER THINK ABOUT BUYING FROM XOTIC PC
    I TRUSTED THEM SO I DID NOT CHECK THE UNIT WHEN I RECEIVED IT, BUT AFTER TWO WEEKS I SAW A CRACK BY THE SPEAKER, I'M SURE THIS HAPPENED WHEN I ASKED FOR A WIRELESS ADAPTER UPGRADE

    [​IMG]


    THANK YOU XOTIC PC
    ABDUL :mad: :mad: :mad:
     
    abdualsalik, Sep 23, 2011
    #1
  2. Benchmade 42

    Benchmade 42 Titanium

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    XoticPC is reputable. Why not tell them about it and I'm sure they would replace it or give you a refund.
     
    Benchmade 42, Sep 23, 2011
    #2
  3. abdualsalik

    abdualsalik Newbie

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    I did and waiting for their response

    thank you for you concern
     
    abdualsalik, Sep 23, 2011
    #3
  4. Meaker@Sager

    Meaker@Sager Company Representative

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    So posting this up before they even respond seemed like the adult thing to do?

    Also I find it hard to believe this is something you would miss for 2 weeks. Drop something on it and now flailing about like this on the forums to try and get it fixed for free?
     
    Meaker@Sager, Sep 23, 2011
    #4
  5. abdualsalik

    abdualsalik Newbie

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    Honestly it's was hard to me to notice it, I did not discover it till tonight.
    I won't acuse them of something they didn't do.
    Unless they did.

    I respect your point of view.
     
    abdualsalik, Sep 23, 2011
    #5
  6. Justin@XoticPC

    Justin@XoticPC Company Representative

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    I am sorry to hear of this.

    I see our Service Department received your email titled " THANK YOU XOTIC PC FOR TREATING ME LIKE AN IDIOT" at 3:10AM this morning.

    I find it extremely odd that you have a laptop for 2 weeks and now you just notice a crack on that surface. Something like this would be noticed my most customers right away. I would hope you don't think we are in the business of cracking computer surfaces and then sending them to customers just hoping they don't see them? Because that is definitely NOT the case.

    A simple email to our service team would have sufficed and I am sure you will get a reply shortly this AM and they will review this further with you.
     
    Justin@XoticPC, Sep 23, 2011
    #6
  7. Alex

    Alex Super Moderator

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    The comment
    Is a bit out there, in my opinion
    These things happen from time to time,(with all purchases)
    Resolved as you are now doing through contacting your retailer
     
    Alex, Sep 23, 2011
    #7
  8. hockeymass

    hockeymass that one guy

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    Extreme overreaction for the win.
     
    hockeymass, Sep 23, 2011
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  9. Charles P. Jefferies

    Charles P. Jefferies Lead Moderator Super Moderator

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    There is no mention of you trying to resolve this issue with the vendor before posting here. How could posting this possibly help your situation? U serious bro? :rolleyes:

    Thread closed. Don't smear a business' name and hurt their reputation for no reason. Talk to Justin; I've yet to see an Xotic PC customer that wasn't well taken care of.
     
    Charles P. Jefferies, Sep 23, 2011
    #9