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    What type of CPU-fan does GP73 have?

    Discussion in 'MSI' started by Behappypro, Dec 21, 2018.

  1. Behappypro

    Behappypro Notebook Enthusiast

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    Hello!
    I got scammed buying a new GP63 8RF-630NE without a cpu-fan. I am now trying to buy a cpu-fan but I have no clue which one to buy. MSI refuse to assist me and Im going nuts. Does anyone have any information or can guide me? I know I have E32-2500204-A02 heatsink and 607-16P51-03S motherboard. I also have pictures of the inside if that is needed. As I dont seem to find any cpu-fans for gp73 maybe it uses same fan as other model, like the Ge73rc or Ge73rd etc.

    I would appreciate any help I could get. Thank you!
     
  2. hacktrix2006

    hacktrix2006 Hold My Vodka, I going to kill my GPU

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    If it's brand new you could take it back to where you got it from.

    Sent from my LLD-L31 using Tapatalk
     
  3. Behappypro

    Behappypro Notebook Enthusiast

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    As I bought it from a person, I am unfortunately responsible and the store won't help me. I have tried.
     
  4. heliada

    heliada Notebook Evangelist

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    From what I can see, the fans should be identical to the ge63 8rx versions... not sure about the ge73 8rx versions. You say it's missing the fan, is the heatsink complete though?
    Here you can see how the 2 compare when open:
    gp63 8rx: https://i.ytimg.com/vi/5VF0VKle0-s/maxresdefault.jpg
    ge63 8rx:

    I know for sure the heatsink of the ge73 8rx would not fit... but if you have the cover of the fan with the heatsink attached to it, the size of the fan itself might be the same... And ge72vr or ge62vr fans won't fit as the 8th gen has a different cooling layout and more vents (2 per fan instead of 1)
    Worst case you can buy the whole heatsink assembly. Sth like: https://www.ebay.co.uk/itm/GENUINE-...h=item286f5dd0a0:g:qZMAAOSwVRBcAHaR:rk:1:pf:0

    PS. for correct part numbers I recommend you contact MSI - they might even be able to sell you a fan if you explain your situation: https://www.msi.com/about/contact-us
     
    Last edited: Dec 21, 2018
  5. Behappypro

    Behappypro Notebook Enthusiast

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    Thank you for the response. I contacted MSI and explained my situation and the only solution according to them was to send it in for repair, and the cost for shipping and labor was 10x the money for the fan. I have a link here for the inside if that helps you to narrow it down. In the imgur link is also a picture of the GPU fan. https://imgur.com/a/quKbdkO?fbclid=IwAR0SIatTMK78yz4M6PDa7eW6iNavp403Eh40ZvWkBNh_nhtuJncmibeJRTY

    I found this website https://www.barbar-dator-flaktar.se/barbar-dator-cpu-flaktar.html that sells CPU fans. But as mentioned below I have no clue what fits and they are pretty expensive.
     
  6. heliada

    heliada Notebook Evangelist

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    Well here you go - exactly the same layout as the gp63 so it should fit (unlike the older 62/72 series which are different)... https://www.barbar-dator-flaktar.se/msi-ge63vr-7rf-075-flakt-p49679.html
    But do contact MSI and ask for the part number to be sure, they CAN give you as much as that. If not, patiently ask to speak with a manager.
     
  7. Behappypro

    Behappypro Notebook Enthusiast

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    Hmm, I will contact that online shop and double check with them tomorrow if its the same model. Thank you. Here is the response I got when asking for the part number details on the CPU-fan.
    I cant belive they will not give out any information.
    https://imgur.com/a/wDIyYiL
     
  8. Steven Anderson

    Steven Anderson Notebook Enthusiast

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  9. Behappypro

    Behappypro Notebook Enthusiast

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  10. Behappypro

    Behappypro Notebook Enthusiast

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    You said you were sure the ge73 heatsink did not fit on the gp73. Aren't the ge and gp73 the same?

    Looking at this, I see no difference.
     
  11. heliada

    heliada Notebook Evangelist

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    Ah. In your first post you said it was the gp63 - I assume you actually have the 17 inch version then gp73 and not the 15 inch??... well then you should be looking at the 17 inch versions indeed such as ge73.... But you don't need the entire heatsink assembly anyway as you really seem to really just lack the fan. The website you found also has those and they do in fact appear to be the same size and model number as the ge63 version... It's the same fan. It will fit.
    Why I was worried about the heatsink in the first place was because I did not know if the heatsink was damaged or sth but from the pic it looks fine... Inspect it for any dents and check if it was not bent or so just to be sure. The 15 and 17 inch versions of the assembly would not be identical due to the different size of the laptop I figured. But you don't need to care about that at all, you only need the fan.
     
  12. Behappypro

    Behappypro Notebook Enthusiast

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    Oh my lord. I am so confused. I have been researching for the past two weeks that I forgot what model I have. I have the gp63 8rf model. I am 100% sure. It's the 15.6" version with the gtx 1070 GPU. I am so sorry for messing up, I see that I wrote wrong in the thread headline etc. I'm just a mess over this situation I am on.
     
  13. Steven Anderson

    Steven Anderson Notebook Enthusiast

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    The only thing I can see biting you, is they keep mentioning that the heatsink is cold soldered to the fans. I haven't taken mine apart yet, but if that is the case, is there any damage to anything?
     
  14. Behappypro

    Behappypro Notebook Enthusiast

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  15. Behappypro

    Behappypro Notebook Enthusiast

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    I don't think it's cold soldered because I took it apart with some screws. As you can see in earlier posts, I took apart the GPU fan in hope of finding a part number and the fan came apart from the heatsink with one screw and then three small screws that took it apart from the casing. Only thing that's need to be fixed after the fan replacement is the thermal paste and maybe thermal pads.
     
  16. Behappypro

    Behappypro Notebook Enthusiast

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    Do you think it's a done deal? Should I go ahead and order that fan? https://www.barbar-dator-flaktar.se/msi-ge63vr-7rf-075-flakt-p49679.html
     
  17. heliada

    heliada Notebook Evangelist

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    I think you can go ahead with it... if you look at the gpu counterpart on the website (cpu ends with N383 and gpu is N384) - it looks 100% identical to your gpu fan. That assures me that the cpu fan will fit. Nevertheless I am a little confused about your gpu fan missing the sticker with the part number as it should be on there, making me think the gpu fan was messed with too. Where the hell did you get this laptop is beyond me... I would be worried about other possible damage - have you tried if the laptop even runs?

    I mean look at this video there are plenty of stickers etc inside the laptop that are totally MISSING in yours!! What the hell happened to it?? No one knows...
    I mean are you sure you can't just get your money back and send this piece of mess to whoever tried selling it to you?
     
  18. Behappypro

    Behappypro Notebook Enthusiast

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    Man I got ripped off big time from a seller. The laptop was 2 months old and he assured me it was brand new. When I bought it I had no idea about a factory seal which of course was missing and he did not mention anything about it. I got home and opened up the laptop to add a second M2 ssd, that's when I discovered all this. I was so furious and the seller refuse to take it back saying it could have been me who did it. So basically I got played. Now I don't know who in the right mind would take of a CPU fan but what can I do. Ive been struggling for past two weeks trying to get help from MSI who basically wants 200 euro for a new fan repair, that is redicolous I think. I have no warranty and a laptop that is brand new but tempered with. I have no clue what else is missing, but as you said all the stickers are missing. The big components like CPU,GPU, ram etc they match because I looked up those on cpuz before purchase. I just had no clue that when I open it up it would look like that.
     
  19. heliada

    heliada Notebook Evangelist

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    Oh well you learned your lesson... to do enough research... and since you mention cpuz the laptop does run so you are lucky with that. The hdd does not look like the original hgst one... the ssd might not be either as I believe these come mostly with toshibas and not kingston. I hope for you that they are upgrades rather than not. Also what is up with the wifi chip? Why is it grey like that? When I sold my gt75 for 2000 euro I made sure to force the buyer to come to my house and play a game with all the monitoring software open and running so that they would see exactly what condition it is in, what temps it goes to and how loud the fans were... Mine had a slight cpu fan rattle from factory so I insisted on msi sending me a new one and replaced it myself (my laptop was purchased new by me and in proper warranty) - the buyer also received the old fan with it from me... I was 100% transparant... imo that is how it should go. It was a good laptop but the new pc totally beats it and I don't miss having a laptop as I have a small portable one for school anyway. :(
    I feel for you man. Go ahead and get the cpu fan if it seems like the rest of the laptop works. It's possible the fans were rattling from factory like my cpu fan did and the person tried to open and lubricate them, killing one completely in the process. To be fair, if you did open a game or sth before buying it the laptop would have overheated and crashed. Not even speaking of the fact there would be obviously no air coming out of one side, which would have been a red flag. I recommend to bring along a friend who knows about the product you are buying next time - if you are buying a second hand car you would also want someone with you who knows what to look for (that is my sincerest advise to you in life).

    PS. Take the heatsinks off the cpu and gpu and make sure there is no liquid metal on there. Seeing what this person did to the laptop I would not be surprised and incorrect liquid metal application can totally short out the motherboard if it seeps out making it nothing but trash. Be careful when taking it off and have some normal thermal paste ready on hand as you will have to reapply it either way. You can take the old one off with alcohol wipes (as close to 100% as you can get) - or brake cleaner. Or they sell cleaners made for it specifically. Just if it is liquid metal, do make sure to not let it come off the cpu and/or gpu die area as again... it can short out the motherboard if it gets on there. Do this AFTER you disconnected the battery (always disconnect the battery first even for the fan replacement).
     
    Last edited: Dec 22, 2018
  20. Behappypro

    Behappypro Notebook Enthusiast

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    You have no clue how much research I did. I even went so far and ran a cpu stress test, furmark at his place. I got temps of 91 degrees on the cpu. That was a little bit alarming to me, so I called MSI meanwhile the test was running at his place.
    The support on msi insured me that the temps were normal and the maximum would be 95 degrees Celsius. The support instructed me to shut down the test and report on how fast the temps where going down. So I informed him that it was going
    down 1 degree at a time, and he confirmed that this was normal. Later I found out from a friend who have the same laptop but gtx 1060 model and he said when shutting down the stress-test, the temps should go down immediately. As you said,
    lesson learned the hard way. I will contact msi again now to double check what brand the SSD and HDD is and the speeds to see if that is even matching. Its all a mess my friend, I just wish that atleast the laptop will run normal after I insert the
    fan and apply thermal paste. Regarding thermal paste, are there any to be preferred in laptops? or is it the same as the desktop one? Also big thanks for helping me out, I was going nuts and you gave me faith, thank you for that.
     
  21. heliada

    heliada Notebook Evangelist

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    Well I used gelid gc extreme and kinda liked it (also used it on the pc cpu cooler afterwards), others recommend coolermaster mastergel maker nano, others thermal grizzly kryonaut... Msi has it wrong, the cpu is made to thermal throttle itself to around 91C and would rarely go beyond... also furmark is a gpu stress test, not cpu. Which cpu stress test did you run? Did you run cpu and gpu stress test at the same time? Seeing as the heatsink is partially shared between the cpu and gpu, if the gpu fan is running fast enough and the cooling paste is good it would cool both sufficiently to prevent a catastrophic outcome I suppose... And your friend is right, especially with a decent thermal paste it should cool off pretty much instant.
    Please be careful when taking the heatsinks off, in case there is liquid metal on there... I mean liquid metal can lead to amazing thermal results if done right (nail polish or sth around the chips to prevent liquid metal getting on them, taping off around it, applying just the correct amount etc... but if done wrong: boom and it will never turn on again cause the motherboard will get shorted. And yep this can happen over time as the liquid metal shifts from under the heatsink due to transportation etc... it's the one thing I don't recommend anyone to use unless they can afford to scrap the laptop or pc.

    PS. I looked at the pics you linked some more... there are some more questionable things... can you open it and inspect the ssd slot (the black plastic it slides into) as well as the wifi one and ram ones etc, it seems it's kinda grey-ish while the disassembly video I linked has those pretty much black...? Might be light but look for traces of water damage. Idk if msi has a water damage indicator but that would explain the missing stickers (attempt to clean everything out - plus the stickers could have had traces of liquid on them etc). Nevertheless a laptop with water damage might still run for years after, my bf spilled beer a few times on his asus and that thing still somehow lived.
     
  22. heliada

    heliada Notebook Evangelist

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    Oh my bad, you already did have the heatsink off to take out the gpu fan, didn't realize you needed to do that with this model - was being kinda blind. So you do need to put on new thermal paste no matter what now as they are not reusable - once the heatsink is lifted you cannot reuse it due to air pockets forming etc.
     
  23. Behappypro

    Behappypro Notebook Enthusiast

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    I just opened everything up again to take some photos, and in doing so, I lost one of the small screws to the heatsink. I hope it turns up somewhere :(. Anyway, here you go, here are pics of everything.
    The cpu thermal paste does not look so good tbh, should it be taken off immediately?
    https://imgur.com/a/32jeOxk?fbclid=IwAR1FH0CUOvbzPf7mvjqZ1eFW2siXaznTPvnxH0x6Gbmg17SnFEe4pyMdg_8
     
  24. heliada

    heliada Notebook Evangelist

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    It was repasted but it is not liquid metal. Good for you as this paste should not be dangerous. Do repaste when the new fan comes. And yep you do need that screw :x
    Sigh... I still think it looks suspiciously as if there were water/other liquid damage to the laptop. Hard to tell from pictures... And are there no thermal pads at all on the heatsink??? Wth? You need to order those too but I don't know which thickness those should be... ffs you have the worst luck ever man. Look at this video, you can clearly see there are supposed to be LOTS of pads!
    PS. I truly hope you did not spend too much of your money on this :( Better save up for a few more months and buy a new one next time...
     
  25. Behappypro

    Behappypro Notebook Enthusiast

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    Yeah ive seen similar videos, thats when I knew I was missing thermal pads. I got worst of luck man, feels like 1500 Euro/1707$ down the drain. I mean something must have happened to the laptop
    because why else would you remove stickers etc, I don't even know if I am missing screws because there are a lot of empty holes. I don't know how to check for water damage, maybe this was some
    kind of insurance fraud and the seller poured water on it to claim money then resell it. Regarding furmark. We ran the cpu-burner for about 13min at his place. Because of the high temps I asked for
    a screwdriver at his place and according to him he did not have the right size. So I could never take a look inside. So I called Msi support instead to confirm that everything was normal. Stupid msi support....
     
  26. heliada

    heliada Notebook Evangelist

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    One more lesson learned: these laptops are often thermal throttling anyway when being stress tested even when new. That is because they use subpar thermal paste which comes as a rectangular sticker rather than being normally applied by a human... They just want to sell the product and as long as it runs, does not shut down or set itself on fire they will claim stubbornly that everything is ok. Also, if the laptop was as new as you said, if it was not damaged physically by the owner there would have been transferable warranty to you with the original receipt (I think water damage is likely, as evidenced by the stains under where the fans should go, around the empty ssd slots, on the ram, on the ssd that is already in there, weird hdd no one can identify etc) - at least on the pictures it looks that way (stains + bubbly surface with irregularities in texture is no good).... That is something only you can really see clearly as pics can be misleading. I am simply commenting on what I see and that does not look good. And the only reason I can think of for the missing stickers as well as pads is water/liquid damage... or the person had schizophrenia and had a psychotic episode while opening it, there is no one as dumb as to do this to a laptop for no reason.
    PS. not sure if lightning or real, but the text on some of the chips seems faded/not legible. That would also be a possible sign of liquid damage.
     
  27. heliada

    heliada Notebook Evangelist

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    waiiiiit... 1500 euro???? wtf? What does it cost new in your country? I can get a ge63 with the same specs for 1700 euro new discounted for xmas (and that is a higher end series laptop with better keyboard etc)... Also the gp63 8rf version is not even available in my country at all :x weird stuff... And here I was happy to have sold my gt75 8rg which back then cost new 3100 euro for 2000 euro in mint condition hahahahaha.
     
  28. Behappypro

    Behappypro Notebook Enthusiast

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    New costs 1990 euro. I bought this when it was exactly 60 days old. So the receipt that I got is for 1990 euro bought 10/10 2018. I thought I had got a good deal. My luck... I wonder what my home insurance company can do if it's water damaged but still works.