Warranty for re-pasted GS65 from HIDevolution or Gentechpc etc.

Hello,

I'm planning to purchase MSI GS65 from either HIDevolution or GentechPC, with upgraded thermal compounds & pads. Product return/exchange/warranty can get tricky for me as I live in Hong Kong, hence just wanted to make sure if I understand everything clear before the purchase, if possible.

May I ask three quick ones?

1. Would thermal upgrades by those sellers VOID the MSI Global Warranty in any way? I understand breaking the do-not-open seal in the States can't legally void the warranty, but I'm not sure about non-US situation.
2. Are these thermal upgrades generally "fool-proof" if done by those reputable sellers? I'm afraid if the quality of thermal application would be sub-par (i.e., even worse than the stock thermal) when I get the product, and can't really return/exchange since I live overseas...(esp because I'm not experienced/skilled enough to do repasting myself..)
3. Considering above, would it be actually better if I just get stock SKU GS65, without thermal upgrade..? How's the real-life improvement with thermal upgrade, in terms of gaming performance (or possibility for O/C) & etc for GS65? Is it worth the potential trouble..?

Thanks so much in advance for any tips/thoughts/advise!!

Forgot to mention, I'm planning to go with 1070 Max Q version. Thanks a lot!

 

Doesn't void the warranty. I sent mine in for fix the fan even with a broken seal. This is in Singapore.

I opened mine up to add an SSD and did a repaste.

Honestly, I didn't see much of an imrpovement with a Grizzly Kryonaut.

 

1. IIRC the US was one of the last places to kill that sort of thing.

2. A tech who does that sort of thing every day should be experienced enough to do a good paste job. Of all the things I see RMAs for, bad application of compound is almost nonexistent.

3. Your mileage may vary. Systems that are more efficient with the transfer (or limited in some way to make less heat in the first place) will show less improvement. Thinner systems like the GS also have other limiting factors that are independent of the efficiency of the thermal transfer like fan size/speed and the cooling fin surface area. so I would not be surprised if it had less of an effect on total cooling. That said when it comes to cooling every little bit helps IMO.

 

Thanks for your information! I guess HK should be similar go SG..!

 

Really appreciate your thoughts here. Agree that every little bit should be of help . Thanks a lot!

 

Btw I saw from other threads that GentechPC (Ken Lee?) may be providing some kinds of forum benefit; is there anyone who has his email so I can reach out to him? His profile does not seem to hv email, and I am not sure if there is msg function at this forum (sorry if I missed!)

 

It would probably be best is @GenTechPC and @Donald@HIDevolution provided you the info directly. Mind you, I believe offering discounts through the forums is against the rules so you'll have to talk about that through some other channel.
As for thermal solution upgrades, they will usually stand behind their service and provide direct warranty.

 

Thanks a lot! Really helpful.

 

HIDevolution is the best for people like me or you who are international customers as HIDevolution has a global warranty option which covers shipping costs both ways should anything go wrong.

I've always had liquid metal on the laptops that I bought from them and I will not settle for anything less.

Thermal Grizzly Kryonaut is a crappy thermal paste. HIDevolution offers Thermal Grizzly Conductonaut which is night and day better and they also offer the Fujipoly Thermal pads for increased cooling.

Don't worry, you're in safe hands.

Now, if you plan to move the laptop a lot, then a safer option would be to go with IC Diamond which is non metal / non conductive for that extra peace of mind. sure it will have the CPU operate anywhere between 5-10C warmer but it's safer.

Don't forget to email [email protected] for more details and also to get the NBR Forum Discount

 

Would you mind expanding on this?

 

Regarding your concerns about the safety of liquid metal thermal interface material, yes applying anything metal conductive to a piece of electronic equipment has its risks, but we have a proprietary means of application to prevent leakage. Also, you can rest assured that any upgrades that we perform will be covered under warranty. Regarding its long term effects, we have been offering liquid metal thermal compound for over two years with no ill effects or reports of issues from users. On the contrary, we found liquid metal thermal material to be more effective than traditional thermal interface material over the long term.

 

Hey there,

I am wondering what you mean by this, this worries me a bit as it is a laptop and its going to be moved around a lot. Should you not get this done if you "move the laptop around a lot"? Is that really all it takes to spill this liquid metal?

If I want to throw my laptop in the bag, carry it to the patio with me, bring it upstairs etc. Do I need to worry? I realize HIDevolution warranties their work which is great, but I don't want to have to be sending my new laptop in for repair regardless.

 

For Liquid metal, you are safe in carrying the laptop around but avoid sudden sharp bumps. E.g. don't drop it and don't drop your backpack. HIDevolution uses a barrier to prevent spills, so you won't have any magic smoke coming out, but very sharp bumps can still cause very slight displacement of the heatsink and LM on the core itself, which may cause imbalanced temps. If you're going to be transporting the laptop, do a Cinebench R15 group of repeated stress test runs each week to check for temp balance to make sure everything's stable.

Best thing to do is to do a cinebench test on the laptop now and record maximum temps, with fans running at 100% and keep that as a reference control.