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    Unkown Driver, Unkown Device in BIOS - GE63 Raider

    Discussion in 'MSI' started by asm1, Apr 5, 2018.

  1. asm1

    asm1 Notebook Evangelist

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    I'm about ready to cry

    So, I stripped to my underwear and took the back off my GE63 Raider. After having touched a grounded lamp (metal) for 5 seconds to discharge static.

    The reason for this was to installl a 9260 wifi card. That didn't happen so the 8265 went back in (I'd elaborate further, but its not relevant to the issue).

    I also swapped in the other 8gb stick of ram from my Dead Apache Pro - pair of hynix for total of 16GB, The ram that came with the GE 63 raider was kingston. The timings were different, so I paired hynix to avoid disharmony.

    Repeated grabbing of aforementioned lamp throughout the process, I toucched the hinges of the case with my thumbs as well.

    Lo and behold all is good. Boot up ding dong, plug in all my external stuff and....

    Windows runs.

    I log in and everythings sexy - but why don't either of my two my two external monitors work?

    They did this morning, I'm using one now to type this. F**K.

    Several unplug/restarts later, on the verge of tears, I had a look in Device Manager. Sure enough, no 6GB 1060. Lots of swearing restarting and general feeling crap.

    Restarted so many times I have lost my windows, so firing up old Tower PC and downloading Image to Redo my install.

    Looked in bios, Memory fine at 16GB, all drives present but I see Unkown Driver Unkown Device where it probably should say 1060.

    What now? I'm fixing to reinstall windows fine, but has the BIOS corrupted somehow ?

    Aggrevated doesn't come close. Can I fix this or is it a service job ?

    I didnt move or touch anything other than the wifi card and RAM. (hinges and lamp aside)
     
    Last edited: Apr 5, 2018
    asm1, Apr 5, 2018
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  2. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    RMA
     
    Spartan@HIDevolution, Apr 5, 2018
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  3. asm1

    asm1 Notebook Evangelist

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    Thats what I feared. Do I have to remove all my "add-ins" or can I send it back as is ?
     
    asm1, Apr 5, 2018
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  4. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    Remove the storage drives only as they might format them if you don’t
     
    Spartan@HIDevolution, Apr 5, 2018
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  5. asm1

    asm1 Notebook Evangelist

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    Ok

    I've got a SM961 (windows) - I'll leave this in.
    Toshiba M2 (originally came with it)
    Seagate Firecuda 2TB (which I've filled up with rubbish anyway)

    Pity, I was about to follow your "unbloated W10 install" :D. May still do that over the weekend.

    Thanks
     
    asm1, Apr 5, 2018
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  6. asm1

    asm1 Notebook Evangelist

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    So

    I went in the huff with it. Didn't power on all weekend. Lo and behold! I powered up this afternoon and the 1060 is detected and starts installing..... having built the machine a bit more, it would seem to be working fine.

    Shall keep an eye on it. Still to install my external monitor....
     
    asm1, Apr 8, 2018
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