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    USB Hard drive problems with GT72S 6QE Win10

    Discussion in 'MSI' started by clayton006, Mar 18, 2016.

  1. clayton006

    clayton006 Notebook Evangelist

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    I've tried a number of External hard drives (powered and bus powered) that work on every other system but my MSI laptop. Usually what happens is that I can create folders and mount the drive, but the moment I start copying the files the drive quits responding.

    I've attempted to dig up USB3 drivers but I have been coming up short. Any help?
     

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    clayton006, Mar 18, 2016
    #1
  2. clayton006

    clayton006 Notebook Evangelist

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    Nevermind, apparently bitlocker didn't like this drive very much and was causing all sorts of issues. I cleaned the drive in Diskpart and life is good again.
     
    clayton006, Mar 18, 2016
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  3. ryzeki

    ryzeki Super Moderator Super Moderator

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    Glad to see you worked the solution, and posted it :) hopefully someone else with a similar problem might get a clue to fix it.
     
    ryzeki, Mar 18, 2016
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  4. clayton006

    clayton006 Notebook Evangelist

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    This isn't the first drive I have hooked up to this machine over USB3 that had the same behavior so that's what got me wondering about USB3 drivers.
     
    clayton006, Mar 18, 2016
    #4
  5. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Did you do Windows Update on your Win10?
     
    Kevin@GenTechPC, Mar 19, 2016
    #5