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    Turned on my MSI GT70 2OD tonight and am having issues with my display. Any suggestions?!

    Discussion in 'MSI' started by Caliaztec, Jul 31, 2013.

  1. Caliaztec

    Caliaztec Notebook Enthusiast

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    As title says I just turned on my laptop it is a MSI GT70 2OD with a 780M and a 4800MQ. Basically since turning on for the first time this evening, the screen has a small blue line going down the left side and is completely visible unless against an all white screen. But another issue arises is that my all white screen is now also a drowned out dim yellow look instead of the vibrant yellow. My laptop is only about 5 weeks old so any information would be greatly appreciated,
     
    Caliaztec, Jul 31, 2013
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  2. Caliaztec

    Caliaztec Notebook Enthusiast

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    And this yellow tinge is very irritating to the eyes, this websites background alone is a bright egg color that is very irritating to look at.
     
    Caliaztec, Jul 31, 2013
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  3. Hendrickson

    Hendrickson Notebook Deity

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    Sounds like a damaged panel. Has it been in a bag or had pressure on the screen when closed? I would get iin touch with MSI.
     
    Hendrickson, Jul 31, 2013
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  4. Caliaztec

    Caliaztec Notebook Enthusiast

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    Yeah nothing on it, it sits on its cooler on my desk and my wife doesn't touch it haha.

    Would I contact MSi or my reseller I bought it from?
     
    Caliaztec, Jul 31, 2013
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  5. ryzeki

    ryzeki Super Moderator Super Moderator

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    Reseller first, and proceed with their instructions. If they are not helping you out, go for MSI. Resellers for the most part will give you a quick troubleshoot and instructions for what you need to do :)
     
    ryzeki, Jul 31, 2013
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  6. Caliaztec

    Caliaztec Notebook Enthusiast

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    Thank you! Ill shot an email over to Ken. Just really stressful I always see electronics getting repaired as a it'll be a one thing after another after the first problem. And it's only 5 weeks old so hoping its nothing big...
     
    Caliaztec, Jul 31, 2013
    #6