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    Strange low fps issue with my GT73VR 7RF

    Discussion in 'MSI' started by flowroller, Apr 15, 2017.

  1. flowroller

    flowroller Notebook Enthusiast

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    I am having an issue with my new notebook which is an MSI GT73VR 7RF. The processor is an Intel i7-7820HK and the graphics card is a GTX 1080.

    In short, the laptop performs well immediately after a restart or a driver reinstall. Games like ROTR give me a very good fps rate on the highest settings and I also get a high fps rate while benchmarking using Unigine Heaven just as I should be with this setup.

    However, once I close my laptop lid and come back to the laptop later on, I get fps rates in the 20-30 fps region on everything with the same settings. It is also worth mentioning that I get low fps once the charger is unplugged.

    I have used the latest GPU drivers and rolled back to previous drivers but still I have the same issue. I have set the laptop to prefer maximum performance in the NVidia control panel and used high performance power plans but this has made no difference. I also turned off battery boost on GeForce Experience but this did not work either. Finally, I did a full factory reset of the laptop today but it made no difference.

    Could someone please provide me with some assistance?
     
    flowroller, Apr 15, 2017
    #1
  2. Zoltan@zTecpc

    Zoltan@zTecpc Company Representative

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    Please check your Bios version and compare it to the one on MSI website. There is a Bios update available for you system btw.


    Sent from my iPad using Tapatalk
     
    Zoltan@zTecpc, Apr 15, 2017
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  3. Zoltan@zTecpc

    Zoltan@zTecpc Company Representative

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    Oh, and if you do the update please let us know if it worked. ;)


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    Zoltan@zTecpc, Apr 15, 2017
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  4. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    Also try disabling fast startup flfrom power options
     
    Spartan@HIDevolution, Apr 15, 2017
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  5. gilbertjr

    gilbertjr Notebook Enthusiast

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    Also try to check the battery performance in windows settings


    Sent from my iPhone using Tapatalk
     
    gilbertjr, Apr 16, 2017
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  6. flowroller

    flowroller Notebook Enthusiast

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    Disabled fast startup but the issue still remained. However, I just did the BIOS update and it appears to have solved the problem.

    Thanks guys. I will update the thread if the issue returns
     
    flowroller, Apr 16, 2017
    #6
  7. Djadit

    Djadit Notebook Evangelist

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    I try check the battery perfomance in power options. And windows setting - battery saver
    Is there a setting I need to change

    Sent from my Redmi Note 4 using Tapatalk
     
    Djadit, Apr 17, 2017
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  8. gilbertjr

    gilbertjr Notebook Enthusiast

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    In control panel power options click change plan setting of high performance. And then click change advance power settings and experiment.


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    gilbertjr, Apr 17, 2017
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  9. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Yup, good job with updating BIOS & EC firmware, also please note that low fps is expected in battery mode due to limited wattage.
     
    Kevin@GenTechPC, Apr 17, 2017
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  10. Jaibsm

    Jaibsm Notebook Guru

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    How do you update the bios and the ec? I'm also having this kind of problem
     
    Jaibsm, Apr 20, 2017
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  11. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Kevin@GenTechPC, Apr 20, 2017
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