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    Red patches on screen - GE60 0ND

    Discussion in 'MSI' started by 3DXtreme, Feb 21, 2014.

  1. 3DXtreme

    3DXtreme Notebook Enthusiast

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    I recently noticed these red patches on my screen. They are visible on a dark background and very annoying. Shall I RMA it?

    [​IMG]

    [​IMG]
     
    3DXtreme, Feb 21, 2014
    #1
  2. 3DXtreme

    3DXtreme Notebook Enthusiast

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    Please help!
     
    3DXtreme, Feb 22, 2014
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  3. Meaker@Sager

    Meaker@Sager Company Representative

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    I would yes if it seems like a defect and impacts the image.
     
    Meaker@Sager, Feb 23, 2014
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  4. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    It looks like a red cloud, if it is then get it replaced under warranty.
     
    Kevin@GenTechPC, Feb 23, 2014
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  5. 3DXtreme

    3DXtreme Notebook Enthusiast

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    Thank you for the replies. I still have 6 months of warranty left so that's OK. Do I have to pay for the shipment charges?
     
    3DXtreme, Feb 23, 2014
    #5
  6. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Okay, then get it replaced it under warranty.
    Yes, you will have to pay the shipping from your end to MSI, and they will cover the shipping from their end to your end.
     
    Kevin@GenTechPC, Feb 24, 2014
    #6
  7. Prostar Computer

    Prostar Computer Company Representative

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    MSI will cover standard ground shipping back to you. You're welcome to use whichever shipping method you like when shipping to them, however. :)
     
    Prostar Computer, Feb 26, 2014
    #7