The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Rawpowerpc & other MSI resellers

    Discussion in 'MSI' started by huey, Jan 21, 2007.

  1. huey

    huey Newbie

    Reputations:
    0
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    5
    Well, I'm not sure where to post this, but I am going to post it here. Maybe people will read it and maybe they won't.

    I ordered a laptop from RawPowerPC last spring. It has been nothing but great from the time I got it. I took it to Iraq with me and had zero problems. I got back in the fall. I wanted a new laptop. I guess I was sort of out of the loop on things, and didn't research the new stuff, but I ordered a 1039 from RawPowerPC. At this time, in early November, the site was still up. Since I had had a good experience with the place previously I had no qualms about ordering another computer. I paid for the computer and never received any product. It has been 3 months now. The website is gone, the phone is disconnected and this "unleaded" character who supposedly was RawPowerPC has disappeared from the forums and the virtual world.

    So I am out over a grand. It would be really nice to get my money back. I will be much more careful about ordering a computer over the internet in future.

    Huey
     
    huey, Jan 21, 2007
    #1
  2. ejl

    ejl fudge

    Reputations:
    1,783
    Messages:
    8,254
    Likes Received:
    0
    Trophy Points:
    205
    that sucks.....it's kinda weird that these msi dealers have been doing this.....xmeld disappeared for awhile and then reappeared after a few months. if you used a credit card, i would talk to your cc company about recouping your money. i suppose this is what happens when online resellers close up. =/
     
    ejl, Jan 21, 2007
    #2
  3. Amol

    Amol APH! NBR Reviewer

    Reputations:
    1,832
    Messages:
    1,850
    Likes Received:
    0
    Trophy Points:
    55
    Dude, that sucks. I feel sorry for you. But see, everyone's running a risk when they buy stuff online. I mean, what if, for example, newegg closed up? I know it sounds stupid, but what if they just disappeared? Sometimes picking a laptop up in person is just a better idea - walk into the store and do the thing. And I hope the invoice that they give you (if they did) comes in handy in getting your money back.

    All the best!
     
    Amol, Jan 21, 2007
    #3
  4. dragonesse

    dragonesse Notebook Deity

    Reputations:
    251
    Messages:
    1,176
    Likes Received:
    0
    Trophy Points:
    55
    You must be exceedingly patient if you managed to wait three months without receiving a product before getting upset. I would have been all over that company if I hadn't received anything within two weeks. Good luck getting your money back.
     
    dragonesse, Jan 21, 2007
    #4
  5. huey

    huey Newbie

    Reputations:
    0
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    5
    I didn't wait 3 months to CHECK on it. I waited three months to POST on it. The website has been down for a long time. Trust me I am working on getting my money back. I just didn't think to post about it. I wanted to see if anyone has had a similar experience, and also call the jerk out. Geez. :rolleyes:
     
    huey, Jan 25, 2007
    #5
  6. Cellwind929

    Cellwind929 Newbie

    Reputations:
    0
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    5
    I ordered my comp from them and got it last july. Too bad I've had a piss poor experience with the shell being garbage and the hinges breaking me. Contacting them to get it fixed was impossible. Basically I have $1500 dollars of hardware and I'm on my own if it breaks. Pathetic really. I should have just paid out the ass for a dell or something rather then trying to get the best deal from a shady company.
     
    Cellwind929, Mar 10, 2007
    #6
  7. Goren

    Goren Notebook Virtuoso NBR Reviewer

    Reputations:
    951
    Messages:
    2,739
    Likes Received:
    0
    Trophy Points:
    55
    no need to double post as there is an MSI section for MSI questions. what the other mod meant was that you should post it in this thread
    http://forum.notebookreview.com/showthread.php?t=99733

    where some one else also expressed disappointment with that same reseller.
     
    Goren, Mar 10, 2007
    #7
  8. WackyT

    WackyT Notebook Deity

    Reputations:
    906
    Messages:
    1,389
    Likes Received:
    1
    Trophy Points:
    56
    Here's some info from the WhoIs database on RawPowerPC.com

    Registrant:
    Gary Schultz
    811 Sassafras Court
    Mahwah, NJ 07430
    Phone: 201-735-0101
    E-mail: [email protected]

    You might want to consider filing a Better Business Bureau complaint against them.

    EDIT: Further info gleaned from the net.

    Customer Support: 201-313-5010
    FAX: 201-313-4566

    Mailing Address: 311 Franklin Court; Edgewater, NJ

    The registrant address is a condo village called Society Hill At Kilmer Woods II
    The mailing address looks to be an apartment complex.
     
    WackyT, Mar 10, 2007
    #8