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    Random USB Port issues

    Discussion in 'MSI' started by vahdyx, Mar 14, 2015.

  1. vahdyx

    vahdyx Notebook Consultant

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    Hey guys, I'm having this weird problem. It's very intermittent, but the USB ports will lose signal. So for example, I'll be dragging something within Windows using my USB gaming mouse and suddenly it'll stop moving for a split second, and regain it's movement. This will repeat for several seconds and happens very fast.

    The best way to describe it is it appears like I'm losing my frame rates lol on my mouse. Trackpad works find so it's not the mouse and the mouse works fine on other computers. Wired or Wireless mice are affected as well as USB storage. All USBs are affected on the computer. Another example of this is typing on my keyboard. When it has this episode, it'll stop registering inputs or get stuck on an input.

    For example, if I were to write, "PC Gaming is so awesome" it'll do something like this, "PC Gamiiiiiiiiiiiiinnnnnnnnnnnnnngggggggggggggg" then wait a couple seconds and they finish with, "is so awesommmmmmmmmmme"

    Super annoying. Like I said it only affects things connected to USB. The keyboard and trackpad work fine on the

    I updated the BIOS, Embedded controller, trackpad firmware, and reformatted the computer. Problem corrected itself for several weeks, but now it's back, but far less significant. It seems to only happen when Chrome is in use and very rarely on the log on screen.

    It's so few and far in between right now I don't think it's a big deal, but since it still happens here and there I figured I'd ask.

    It's very small, but annoying when it happens.
     
  2. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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  3. vahdyx

    vahdyx Notebook Consultant

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    I think that may have done it. I haven't had a reoccurance yet in like 10 mins since looking at this. It's very intermittent so if not 100% sure, but yeah. Seems great so far. I thought this was an MSI specific issue, but it appears that it may be a weird windows setting.

    Thanks a ton Kevin.
     
  4. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    You are most welcome!