Msi Gt73vr 6rf 6820HK bsod Help!!!

hi guys i have a msi gt73vr 6rf 6820hk i have been getting regular bsod crashes for a while cant seem to figure out whats causing them. I am Using the stock OS the laptop shipped with drivers are mostly upto date the crashes occur regardless of over clock and regardless of what im doing on the laptop sometimes it even crashes when i shutdown the laptop sometimes in game sometimes browsing chrome so you get the picture. I have whocrashed installed and i cant make sense of what i should do next im thinking fresh install but id prefer if there was another way however i did make a recovery usb when the msi popup prompted me to but knowing my luck it probably doesnt work haha. here is a copy paste of whocrashed report.
I would really appreciate any help/advice please let me know if you need any further information from me

These are the 5 most recent crash dumps:

Crash Dump Analysis
Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.

On Fri 18/08/2017 22:14:25 your computer crashed
crash dump file: C:\WINDOWS\Minidump\081817-6640-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x8280E)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF801BDA9780E, 0xFFFFC0815ED35CD8, 0xFFFFC0815ED35520)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 18/08/2017 22:14:25 your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x7E (0xFFFFFFFFC0000005, 0xFFFFF801BDA9780E, 0xFFFFC0815ED35CD8, 0xFFFFC0815ED35520)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug check description: This bug check indicates that a system thread generated an exception that the error handler did not catch.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 18/08/2017 10:52:59 your computer crashed
crash dump file: C:\WINDOWS\Minidump\081817-6093-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x16C560)
Bugcheck code: 0x139 (0x3, 0xFFFFE4014B26F0B0, 0xFFFFE4014B26F008, 0x0)
Error: KERNEL_SECURITY_CHECK_FAILURE
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The kernel has detected the corruption of a critical data structure.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 13/08/2017 11:20:28 your computer crashed
crash dump file: C:\WINDOWS\Minidump\081317-6625-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x16C560)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80342FA8BDC, 0xFFFFC7006BC81990, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 11/08/2017 02:49:51 your computer crashed
crash dump file: C:\WINDOWS\Minidump\081117-6625-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x16C560)
Bugcheck code: 0xC5 (0x10, 0x2, 0x0, 0xFFFFF80105E831D3)
Error: DRIVER_CORRUPTED_EXPOOL
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the system attempted to access invalid memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.




Conclusion
51 crash dumps have been found and analyzed. Only 5 are included in this report. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you.

 

Some further system information incase it helps:

Product Name: GT73VR 6RF
OS: Microsoft Windows 10 Home 64-bit Ver.1703(OS build 15063.0.amd64fre.rs2_release.170317-1834)
Windows Product Key: JQKQR
HDI Build: ZS7-17A1TM4-IS1 3.TC2.A28.21.0.1
BIOS Version: E17A1IMS.10C
BIOS Release Date: 2017/05/05
Graphics: NVIDIA GeForce GTX 1080, 8192 MB
VBIOS Version: 86.04.56.00.3c,8388608
Drive: SSD, Intel Raid 0 Volume, 476.95 GB
Drive: HDD, HGST HTS721010A9E630, 931.51 GB
Drive: SSD, Samsung SSD 850 EVO M.2 500GB, 465.76 GB
Network: Killer Wireless-n/a/ac 1535 Wireless Network Adapter
Network: Killer E2400 Gigabit Ethernet Controller
Network: Bluetooth Device (Personal Area Network)
SHIFT mode: SportMode
Power Plan: Power Scheme GUID: 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c (High performance)

---------------------
Programs and Features
---------------------
SteelSeries Engine 3.11.0 , 3.11.0 ,
Synaptics Pointing Device Driver , 19.3.4.184 ,
Killer Network Manager , 1.1.57.1126 , 20170216
SCM , 13.017.04187 , 20170517
Intel(R) Rapid Storage Technology , 14.8.4.1046 , 20160728
Intel® Trusted Connect Service Client , 1.42.680.1 , 20160728
Killer Wireless-AC Drivers , 1.1.57.1126 , 20170216
Intel(R) Management Engine Components , 1.0.0.0 , 20160728
Intel(R) ME UninstallLegacy , 1.0.1.0 , 20160728
Qualcomm Atheros Bluetooth Installer (64) , 10.0.0.191 , 20160728
Killer Bandwidth Control Filter Driver , 1.1.57.1126 , 20170216
Killer E240x Drivers , 1.1.57.1126 , 20170216
NVIDIA 3D Vision Driver 382.05 , 382.05 , 20170601
NVIDIA Control Panel 382.05 , 382.05 , 20170601
NVIDIA Graphics Driver 382.05 , 382.05 , 20170601
NVIDIA PhysX System Software 9.17.0329 , 9.17.0329 , 20170503
NVIDIA HD Audio Driver 1.3.34.26 , 1.3.34.26 , 20170601
NVIDIA Install Application , 2.1002.247.2107 , 20170601
NVIDIA Display Container , 1.2 , 20170601
NVIDIA Display Container LS , 1.2 , 20170601
NVIDIA Display Watchdog Plugin , 1.2 , 20170601
NVIDIA Display Session Container , 1.2 , 20170601
NVIDIA Telemetry Container , 2.4.5.0 , 20170503
MSI True Color , 1.6.3.005 ,
Nahimic2UISetup , 2.3.1401 , 20170216
Intel(R) Chipset Device Software , 10.1.1.14 , 20160728
MSI Afterburner 4.3.0 , 4.3.0 ,
MSI Remind Manager , 1.0.1607.0401 , 20160728
Battery Calibration , 1.0.1609.1901 , 20170216
Help Desk , 1.0.1610.3101 , 20170216
BurnRecovery , 5.0.1602.101 , 20160728
Dragon Center , 1.2.1705.3101 , 20170613
NVIDIA Stereoscopic 3D Driver , 7.17.13.7500 ,
Nahimic 2 , 2.3.14 ,
Realtek Card Reader , 10.0.10586.21288 ,
Intel® Security Assist , 1.0.1.618 , 20160728
Killer Performance Suite , 1.1.57.1126 ,
Intel(R) Processor Graphics , 20.19.15.4454 ,
Intel Extreme Tuning Utility , 6.2.0.19 , 20170216
Realtek High Definition Audio Driver , 6.0.1.8059
Microsoft OneDrive , 17.3.6943.0625
µTorrent , 3.5.0.43916
KB9X Radio Switch Driver , 1.1.2.0 ,
HWiNFO64 Version 5.44 , 5.44 , 20170217
Microsoft Office Professional Plus 2013 - en-us , 15.0.4893.1002 ,
Vulkan Run Time Libraries 1.0.42.1 , 1.0.42.1 ,
WinRAR 5.40 (64-bit) , 5.40.0 ,
ApoDispatchConfigurator , 2.3.1401 , 20170216
MAGIX Photo Manager 15 , 11.0.2.36 , 20160728
ProductNSConfigurator , 2.3.1401 , 20170216
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 , 10.0.40219 , 20170217
Windows 10 Update and Privacy Settings , 1.0.13.0 , 20170413
UIInstallUpgrade , 2.3.1401 , 20170216
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 , 11.0.61030 , 20170216
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24215 , 14.0.24215 , 20170606
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 , 9.0.30729.6161 , 20170216
Office 15 Click-to-Run Licensing Component , 15.0.4893.1002 , 20170219
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 , 12.0.21005 , 20160728
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 , 12.0.21005 , 20160728
Ansel , 382.05 , 20170601
NvTelemetry , 2.4.5.0 , 20170503
SonicMapperConfigurator , 2.3.1401 , 20170216
MAGIX Music Maker Silver Soundpools , 1.0.0.0 , 20160728
MAGIX Music Maker Silver , 21.0.3.44 , 20160728
WinZip 17.5 , 17.5.10562 , 20160728
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 , 11.0.61030 , 20170216
Microsoft SQL Server Compact 3.5 SP2 x64 ENU , 3.5.8080.0 , 20160728
AudioLaunchpadConfigurator , 2.3.1401 , 20170216
ProductDaemonSetup , 2.3.1401 , 20170216
LauncherSetup , 2.3.1401 , 20170216
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215 , 14.0.24215 , 20170606
CheckDevicesConfigurator , 2.3.1401 , 20170216
Google Chrome , 60.0.3112.101 , 20170216
Sizing Options , 3.0.1512.1801 , 20160728
MAGIX Content and Soundpools , 1.0.0.0 ,
Origin , 10.4.17.36908 ,
PunkBuster Services , 0.993 ,
Rockstar Games Social Club , 1.2.1.9 ,
RivaTuner Statistics Server 7.0.0 Beta 19 , 7.0.0 Beta 19 ,
SABnzbd 1.2.0 , 1.2.0 ,
Stardock Fences 2 , 2.12 ,
Steam , 2.10.91.91 ,
Uplay , 2.0 ,
VLC media player , 2.2.6 ,
Your Uninstaller! 7 , 7.5.2013.2 , 20170216
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 , 12.0.30501.0 ,
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 , 12.0.21005 , 20160728
Thunderbolt(TM) Software , 15.3.40.275 , 20160728
MSXML 4.0 SP3 Parser , 4.30.2100.0 , 20160728
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 , 11.0.61030.0 ,
Firebird SQL Server - MAGIX Edition , 2.1.32.0 , 20160728
Microsoft SQL Server Compact 3.5 SP2 ENU , 3.5.8080.0 , 20160728
Sonarr version 2.0 , 2.0 , 20170216
Radarr version 0.2 , 0.2 , 20170614
Stopping Plex , 1.3.3285 , 20170216
Google Update Helper , 1.3.33.5 , 20170430
Futuremark SystemInfo , 5.0.609.0 , 20170508
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215 , 14.0.24215 , 20170216
Microsoft Visual C++ 2005 Redistributable , 8.0.56336 , 20160728
FIFA 17 , 1.0.48.30259 ,
Office 15 Click-to-Run Extensibility Component , 15.0.4893.1002 , 20170219
Office 15 Click-to-Run Localization Component , 15.0.4893.1002 , 20170219
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 , 9.0.30729 , 20160728
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 , 9.0.30729.6161 , 20170216
XSplit Gamecaster , 2.8.1605.2342 , 20160728
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 , 11.0.60610.1 ,
AppNHost 1.0.5.1 , 1.0.5.1 , 20170216
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 , 11.0.61030 , 20170216
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215 , 14.0.24215 , 20170216
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 , 11.0.61030 , 20170216
Plex Media Server , 1.3.3285 , 20170216
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 , 11.0.61030.0 ,
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215 , 14.0.24215.1 ,
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 , 14.0.24215.1 ,
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 , 10.0.40219 , 20170625
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 , 12.0.30501.0 ,
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 , 12.0.21005 , 20160728



-------------
OS Activation
-------------

Name: Windows(R), Core edition
Description: Windows(R) Operating System, OEM_DM channel
Partial Product Key: JQKQR
License Status: Licensed

 

When exactly did the crashes first start? Have you had them since you bought the laptop? Did you update to the windows redstone (Creator's Edition) update? Did the crashes start after updating to the Creator's update?

I would first try to install windows clean, from scratch. I can't help with the "Home" edition with the embedded key. But if you can somehow get access to a valid Pro or Enterprise license, that would work as well. I'm pretty sure you can even install Enterprise on a clean install and enter the license key later and at least get to use windows. If you do manage to do a clean install, the VERY FIRST Thing you should do after you get into windows is download SHUTUP 10, run it and enable everything so you DISABLE windows updates. I dont know if you can find a build prior to the Creator's Edition versions, but regardless, a CLEAN install should at least be needed regardless, even if you find a Creator's version ISO.

After you get a clean install of windows, go to the main MSI section to the MSI Titan Pro drivers thread by Phoenix and get the updates in his links. Then see if you are stable or not. If you wind up crashing with a completely clean install of windows, then you know you have hardware problems---very likely RAM related although could be something else failing.

 

Falkentyne im 90% sure they started after updating to creators edition the reason im not 100% sure is because i updated windows after around a month ofvery light use of the laptop. Recently it seems to crash more when i try to shutdown the laptop i find this very odd. would restoring from the MSI backup recovery i made remove creators update? I wouldn't say the crashes happen relentlessly sometimes it can go days without a bsod sometimes they happen twice a day.Is there anyway to test the ram to rule it out as the cause? And finaly is there any way to repair damaged windows files to see if this helps.

 

Probably a lot faster to just find an Enterprise Edition windows ISO somewhere and download and install that. My only experience with that abortion knows as Creator's is, on the laptop I bricked, my old GT683 whitebook; it was running fine (although slow, as you would expect from a 2630QM and 570m) with windows 10 pro (using my windows 10 key from my desktop, which is still running 7), but then when I updated to the Creator's update, the HDD Started getting some EXTREME DMA pauses, causing windows, games and other stuff to just freeze hard. No BSODs, but I was getting tons of DMA errors. After I bricked the laptop trying to remove the HDD (this led to me buying a GT73VR), I put the HDD in my desktop and --no problems whatsoever. Not a single error anywhere.

Then I used the HDD to copy files to my new laptop (that had a fresh brand new install of W10 Enterprise now). Zero errors. Problem with freezing was 100% creator's update. Perhaps a CLEAN install of the update would have worked. I upgraded the windows 7 on it to windows 10, which worked fine, but then upgrading THAT to Creator's and all hell broke loose.

You can get all of the ISO's from the digitallife forums, as I think one post links to Microsoft's technet archives. There's also other stuff there which I won't discuss.

 

i used the sfc /scannow command in command prompt to verify windows files it said it found errors and replaced files so i will see over the next couple of days if the bsods stop. i really dont want to go through the hassle of reinstalling windows as i feel like so much can go wrong.

 

Good try. Hopefully that had resolved the problems.

 

Do you guys think this is something meaningful or am i just getting my hopes up? :/

 

Idk, man. You're literally doing everything except what I suggested... :/ I mean I wish you good luck but I don't know what you expect of me....

 

sorry its not that im ignoring your advice simply that reinstalling windows is like a last resort i wouldn't want to run into more problems if they could have been avoided any other way.

 

Before that abortion called windows 10 Creator's was released, I might agree with you. But already having had an OS hosed from that update, and having a fresh clean install fix all problems, that's what I suggest, and unless you have files you absolutely must have on your PC, wouldn't a clean wipe be faster than doing all this testing?

I see three possible issues:

1) bad device drivers caused by buggy updates/Creator's Edition/upgrading from previous windows upgrades/windows editions.
2) bad SSD drive/bad hardware.
3) defective RAM.

What is the easiest and cheapest to solve/troubleshoot? That's just how I see things.

 

Exactly. A new clean Windoze install. Why bother with all testing? Backup important data and just do the job. Not the first machine Windoze X Crematory Edition has screwed up.

 

I would go for a full clean install too, after updating BIOS/EC to the latest versions.