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    MSI P65 8RD GPU problem

    Discussion in 'MSI' started by Califauna, Oct 1, 2021.

  1. Califauna

    Califauna Notebook Enthusiast

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    I have an MSI P65 8RD.

    When connecting an HDMI cable and selecting 'Duplicate' the following happens

    https://drive.google.com/file/d/1hWjpZ9cHfdjhtHWsnr6jhD9w2HwCjlIZ/view?usp=sharing
    Every 15 seconds or so the mouse freezes then disapears for a couple of seconds, the laptop screen goes black for a couple of seconds. The same thing happens on the monitor connected to the HDMI.

    Refresh install hasb ben done, all drivers automatically installed , then also tried the drivers from MSI's website.

    Same thing with a different (also working) HDMI cable and monitor.

    Dedicated (1070 Ti) and built in graphics are both detected and listed as working.

    Any kind of tests I can do here to find out what the problem is (presumably with the dedicated GPU)?
     
  2. NeXt3R

    NeXt3R Notebook Evangelist

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    internal monitor works normally ?
    drivers 472.12 ?? nvidia

    1070 ?? TI --NO .,,. maxq - no power
     
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  3. NeXt3R

    NeXt3R Notebook Evangelist

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    test is easy -- MSI KOMBUSTOR
    try D-gpu render
     
  4. NeXt3R

    NeXt3R Notebook Evangelist

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  5. NeXt3R

    NeXt3R Notebook Evangelist

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    try first
    GPU render on internal monitor - GPUz render test
    latest drivers
    windows update -last update for your windows build
    others repairs is advanced ! :D
     
  6. Califauna

    Califauna Notebook Enthusiast

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    The driver I have installed is 472.12 latest from nVidia website.

    This is what happens when checking the load and temps with GPUz (running as an administrator):

    https://drive.google.com/file/d/125_cDl6lf9O9KdyKDKDYZz9UbBn4-sh_/view?usp=sharing

    Sensors in GPUz get data for a few seconds (temperatues, loads, etc.) then nothing. I get a notification that GPU-Z has been blocked from accessing the graphics card.
     
    Last edited: Oct 1, 2021
  7. NeXt3R

    NeXt3R Notebook Evangelist

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    d-gpu problem

    send firs page --gpu info
    for more info about vbios update / hwinfo state
    91C is max for this gpu .,94C slowdown .,,.98C shutdown
     
    Last edited: Oct 1, 2021
  8. NeXt3R

    NeXt3R Notebook Evangelist

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    but render look OK .,,weird
    windows full name ,.,.build - -START ,.,.write WINVER
    send info

    edit
     
    Last edited: Oct 1, 2021
  9. NeXt3R

    NeXt3R Notebook Evangelist

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    here is probably OPTIMUS ,.,.must fully works igpu - intel drivers + NVIDIA d-gpu

    and windows basic repair "from upgrade" or badly installed system
    CMD + admin

    DISM /Online /Cleanup-Image /RestoreHealth

    CMD + admin
    SFC /scannow
     
    Last edited: Oct 1, 2021
  10. NeXt3R

    NeXt3R Notebook Evangelist

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    or teamviewer ?? send PM ID + pass

    ,.,.install chipset drivers - here is some next drivers for BUS
    from topic here on forum .d
     
  11. Califauna

    Califauna Notebook Enthusiast

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    Three different installations of windows have been tried. (21H1) 19043.928 is the current one.

    DISM and SFC complete. SFC found corrupt files and repaired them. Restart complete. SFC scan is now clean.

    Windows Update is complete.

    Have previously tried two other GPU drivers (the driver automatically installed with windows, and the driver on the MSI website)

    When PC is running, the power light is white, which indicated integrated graphics mode is running. Monitoring the load on dGPU using windows resource montior, I can see that it remains at zero, even when running videos using edge browser.

    When I use windows settings to force dedicated GPU for VLC media player, then play a video using VLC, the light turns orange (indicating dedicated GPU mode for this laptop). However, in VLC the video does not playback correctly (sounds plays correctly for whole video, and first image frame loads correctly when opening, but the image does not change). During this time load in resource monitor on the dedicated dGPU remains zero.

    The temperature reading doesn't go above 55.

    Inserting HDMI cable then switching to 'duplicate screen' causes multiple spikes in the dGPU load (100%, 0%, 100%, 0%). It has also caused two BSD:


    Crash Dump Analysis
    Crash dumps are enabled on your computer.

    Crash dump directories:
    C:\Windows
    C:\Windows\Minidump

    On Sat 10/2/2021 3:13:17 AM your computer crashed or a problem was reported
    crash dump file: C:\Windows\Minidump\100221-6609-01.dmp
    This was probably caused by the following module: watchdog.sys (watchdog+0x3AD0)
    Bugcheck code: 0x119 (0xA000, 0xFFFF8286C713DBB0, 0x1, 0x2)
    Error: VIDEO_SCHEDULER_INTERNAL_ERROR
    file path: C:\Windows\system32\drivers\watchdog.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Watchdog Driver
    Bug check description: This indicates that the video scheduler has detected a fatal violation.
    The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



    On Sat 10/2/2021 3:13:17 AM your computer crashed or a problem was reported
    crash dump file: C:\Windows\MEMORY.DMP
    This was probably caused by the following module: watchdog.sys (watchdog!WdLogEvent5_WdCriticalError+0xE0)
    Bugcheck code: 0x119 (0xA000, 0xFFFF8286C713DBB0, 0x1, 0x2)
    Error: VIDEO_SCHEDULER_INTERNAL_ERROR
    file path: C:\Windows\system32\drivers\watchdog.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Watchdog Driver
    Bug check description: This indicates that the video scheduler has detected a fatal violation.
    The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
     

    Attached Files:

    • p65.gif
      p65.gif
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    Last edited: Oct 7, 2021
  12. NeXt3R

    NeXt3R Notebook Evangelist

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    1050 TI ,.no 1070

    https://www.tenforums.com/tutorials...-accelerated-gpu-scheduling-windows-10-a.html
    this disable + variable refresh rate "if exist"

    win 19043 ,.is latest 1266build or 1237 stable

    try last chipset drivers
    Intel Chipset Device Software Version 10.1.18836.8283 WHQL
    https://www.station-drivers.com/ind...Device-Software-Version-10.1.18836.8283-WHQL/

    // working igpu drivers
    last bios / ec

    the other is the hw problem "here is the chip on the mobo d-gpu"
    ,, it's not an easy fix!

    edit
    and why are you hiding SUBSYSTEM ID ??
    you need in best identical ID for DEVICE / SUBSYSTEM for correct vbios
    and this VEN / DEV look looks the opposite ?? your custom vbios ??
     
    Last edited: Oct 2, 2021
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  13. NeXt3R

    NeXt3R Notebook Evangelist

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    nvlfash + cmd
    NVFLASH64 --version


    here verify real info for bios / if exist recovery
    ,.,or need vbios from MSI support "this vbios is impossible find"
     
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  14. Califauna

    Califauna Notebook Enthusiast

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    Bios is updated, chipset update with your link has now been tried. Variable refresh rate option does not appear.

    I don't know what you mean here:
     
  15. NeXt3R

    NeXt3R Notebook Evangelist

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    broken d-gpu -- is need replace motherboard

    send more info from NVFLASH ,,sometimes exists recovery on gpu
     
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  16. Califauna

    Califauna Notebook Enthusiast

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    Do you mean recovery of the bios?
    What info do you need from NVFLASH to know if recovery of the bios is possible?

    Will reflashing bios void the warranty?
     
  17. NeXt3R

    NeXt3R Notebook Evangelist

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    nvlfash + cmd
    NVFLASH64 --version

    send only info ,,.not flash ,.,.,.must determine GPU problem !
    ,.,.hwdefect is impossible repair in NVFLASH

    but some info look weird - send this screen from NVFLASH "PM ?" full info !!
     
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  18. NeXt3R

    NeXt3R Notebook Evangelist

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    try AFTERBURNER and negative OC
    determine HWproblem / or only POWER PROBLEM .,or VBIOS support for BOOST clock

    but this need small skill :D

    and still you need fully working igpu ?? / d-gpu - OPTIMUS
    igpu drivers works fully ??
     
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  19. Califauna

    Califauna Notebook Enthusiast

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    iGPU seem to work OK. The iGPU test in GPUz gives normal temperatures, 1.065v, 8.6 watts, 1050 Mhz. It renders correctly. All software works fine when laptop is in iGPU mode (white power light).

    Underclocking does not fix problem. Connecting HDMI has same effect and the same results from GPUz when testing. Jumps to 1506Mhz (GPU) and 3499Mhz (memory) when loaded up, then they drops to 607 and 405 Mhz after 3 seconds and stay there.

    When using Afterburner to lock the GPU at 1303Mhz and Memory at 3499Mhz, the video plays back correctly, but connecting with HDMI cable results in same behavior as before ( screen on and off, system hanging) and running GPUz tests results in the same behavior (a series of load spikes then a system message that GPUz has been blocked from accessing hardware).

    The details of the bios are: Sign-On Message : GP106 E2914 SKU 30 VGA BIOS IFR Subsystem ID : Blank Subsystem Vendor ID : 0x1462 Subsystem ID : 0x1244 Version : 86.06.6F.00.2B Product Name : GP106 Board Device Name(s) : GeForce GTX 1050 Ti Board ID : 0x005D Vendor ID : 0x10DE Device ID : 0x1C21 Hierarchy ID : Normal Board Chip SKU : 730-M Project : 2914-0030 Build Date : 06/01/18 Modification Date : 08/19/18

    The chip is this one by the looks of it:
    https://www.techpowerup.com/gpu-specs/msi-gtx-1050-ti-mobile-4-gb.b8524

    Can you confirm if reflashing the vbios will void the warranty?
     
  20. NeXt3R

    NeXt3R Notebook Evangelist

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    send screen from NVFLASH that is, send the screen and not partial information in the text

    try service repair
     
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  21. Califauna

    Califauna Notebook Enthusiast

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    What is service repair?

    Can you confirm if flashing BIOS voids warranty?
     
  22. NeXt3R

    NeXt3R Notebook Evangelist

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    original - no problem
    but your info is incorrect or look weird !!

    try MSI web ticket or MSI SERVIS -- MSI FORUM