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    MSI GT73VR 6RE crashes in game

    Discussion in 'MSI' started by Bullzz, Feb 1, 2018.

  1. Bullzz

    Bullzz Notebook Enthusiast

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    System just always crashes when playing rainbow 6... Strangely enough, Ark has never crashed before.

    [​IMG]

    I'd like to point a dump, but he's not gonna give me one. Could this be due to my hardware raid? There is nothing in my Windows directory. Latest chipset raid drivers installed and dump is written to system disk.

    sfc /scannow showed no problems.

    No overheating. No overclocking. Fresh Install... plugged into the power supply. Ram testet with mem86

    scheme

    - Provider

    [ Name] Microsoft Windows Kernel Power
    [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

    EventID 41

    Version 6

    Level 1

    Task 63

    Opcode 0

    Keywords 0x80004000000000000002

    TimeCreated

    [ SystemTime] 2018-02-01T13:35:27.759543200Z

    EventRecordID 4021

    correlation

    Execution

    [ ProcessID] 4
    [ThreadID] 8

    Channel System

    Computer BullzTitan

    - Security

    [ UserID] S-1-5-18


    EventData

    BowcheckCode 278

    Bug check parameters2 0x0
    Bug check parameters3 0x0
    Bug check parameter4 0x0
    SleepInProgress 0
    PowerButtonTimestamp 0
    BootAppStatus 0
    Checkpoint 0
    ConnectedStandbyInProgress false
    SystemSleepTransitionsToOn 0
    CsEntryScenarioInstanceId 0
    BowcheckInfoFromEFI true
    Checkpoint status 0
     
    Bullzz, Feb 1, 2018
    #1
  2. saturnotaku

    saturnotaku Notebook Nobel Laureate

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    The most recent Intel RST driver is causing problems. Uninstall what you have and install version 15.2.0.1020.
     
    saturnotaku, Feb 1, 2018
    #2
  3. Bullzz

    Bullzz Notebook Enthusiast

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    oki try. When i installed win 10 i used the driver from the msi homepage

    Intel Rapid Storage Technology F6 Driver
    Version
    14.8.4.1046
    Release Date
    2016-08-16
    File Size

    its newer than mine
     
    Bullzz, Feb 1, 2018
    #3
  4. Bullzz

    Bullzz Notebook Enthusiast

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    i took your driver in my fresh install ..

    All drivers from the manufacturer homepage in the correct order installed only the Intel storage raid driver (it I had at the first time also already from the manufacturer homepage) I swapped for another version because of saturnotaku

    Temps ok
    Bios last update
    EC last update
    vbios last update
    no oc

    the only thing I've achieved is now that the pc" gets stuck " but doesn't restart itself automatically... if that's not " great "... but I was able to record a video. I had to restart the system myself with a power switch. I was the first 2 seconds in the game menu of Rainbow six when the error occurred so I didn't even come to play.

    No dump was written again!
    only prime 1344 ran 1 hour without problem
    prime + furmark did not run any problems for 15 minutes either

    https://www.pic-upload.de/view-34768032/WindowsEinstellungen.jpg.html

    youtube video from freeze
    www.youtube.com/watch?v=PI81UKcvuX4

    edit 1

    I have tested it again

    Furmark + prime 26.6 small FFTs without Problene 45 min long. max Temps CPU 80 degrees GPU 72 degrees
    3dmark Timespy scored 5000 points.


    This is the error before the critical error

    system

    - Provider

    [Name] volmgr

    - EventID 161

    [ Qualifiers] 49156

    Level 2

    Task 0

    Keywords 0x800000000000000000

    TimeCreated

    [ SystemTime] 2018-02-01T20:56:00:808316300Z

    EventRecordID 1083

    Channel System

    Computer DESKTOP-LCIMLBF

    security


    EventData

    \Device\HarddiskVolume5
    000000000100000000000000A10004C08100010002000200010000C00000000000000


    --------------------------------------------------------------------------------

    Binary data:


    In words

    0000:00000000 0000000001 00000000 C00400A1
    0010:00020081 C0000001 00000000 00000000
    0020:00000000 00000000


    In bytes

    0000:00 00 00 00 01 00 00 00........
    0008:00 00 00 00 00 00 A1 00 04 C0.....¡..À
    0010:81 00 02 00 01 00 00 C0 ......À
    0018:00 00 00 00 00 00 00 00........
    0020:00 00 00 00 00 00 00 00........


    I guess that's the dump he couldn't write... whether it's RAID's fault or something else I can't say. Hardware raid was built into the notebook before and I bought it used. Actually, it would be damned smart to dissolve the raid and try it without testing....
     
    Last edited: Feb 1, 2018
    Bullzz, Feb 1, 2018
    #4
  5. Bullzz

    Bullzz Notebook Enthusiast

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    I have made a video for the support with the crash


    ------------------
    System Information
    ------------------
    Serial Number: xyz
    Product Name: GT73VR 6RE
    OS: Microsoft Windows 10 Home 64-Bit Ver.1709(OS build 16299.15.amd64fre.rs3_release.170928-1534)
    Windows Product Key: xyz
    HDI Build: non-OEM
    BIOS Version: E17A1IMS.10C
    BIOS Release Date: 2017/05/05
    EC Version: 17A1EMS1.1070829201611:14:30
    CPU: Intel(R) Core(TM) i7-6820HK CPU @ 2.70GHz
    Memory: 32 GB @ 1066 MHz
    - 8192 MB, DDR4-2133, Kingston MSI24D4S7S8MB-8
    - 8192 MB, DDR4-2133, Kingston MSI24D4S7S8MB-8
    - 8192 MB, DDR4-2133, Kingston MSI24D4S7S8MB-8
    - 8192 MB, DDR4-2133, Kingston MSI24D4S7S8MB-8
    Graphics: NVIDIA GeForce GTX 1070, 8192 MB
    VBIOS Version: 86.04.56.00.3a,8388608
    Drive: HDD, HGST HTS721010A9E630, 931,51 GB
    Drive: SSD, Intel Raid 0 Volume, 476,95 GB
    Network: Killer Wireless-n/a/ac 1535 Wireless Network Adapter
    Network: Killer E2400 Gigabit Ethernet Controller
    Network: Bluetooth Device (Personal Area Network)
    SHIFT mode: SportMode
    Power Plan: GUID des Energieschemas: 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c (H”chstleistung)

    ---------------------
    Programs and Features
    ---------------------
    Synaptics Pointing Device Driver , 19.0.22.4 ,
    Killer Network Manager , 1.1.57.1126 , 20180201
    Killer Wireless-AC Drivers , 1.1.57.1126 , 20180201
    Killer Bandwidth Control Filter Driver , 1.1.57.1126 , 20180201
    Killer E240x Drivers , 1.1.57.1126 , 20180201
    NVIDIA Ansel , 388.16 , 20180201
    NVIDIA 3D Vision Treiber 388.16 , 388.16 , 20180201
    NVIDIA Systemsteuerung 388.16 , 388.16 , 20180201
    NVIDIA Grafiktreiber 388.16 , 388.16 , 20180201
    NVIDIA GeForce Experience 3.12.0.84 , 3.12.0.84 , 20180202
    NVIDIA PhysX-Systemsoftware 9.17.0524 , 9.17.0524 , 20180201
    NVIDIA Update 31.0.11.0 , 31.0.11.0 , 20180202
    NVIDIA SHIELD Streaming , 7.1.0404 , 20180202
    NVIDIA HD-Audiotreiber 1.3.35.1 , 1.3.35.1 , 20180201
    NVIDIA Install Application , 2.1002.271.2305 , 20180202
    NVIDIA Backend , 31.0.11.0 , 20180202
    NVIDIA Container , 1.9 , 20180202
    NVIDIA TelemetryApi helper for NvContainer , 1.9 , 20180202
    NVIDIA LocalSystem Container , 1.9 , 20180202
    NVIDIA Message Bus for NvContainer , 1.9 , 20180202
    NVIDIA NetworkService Container , 1.9 , 20180202
    NVIDIA Session Container , 1.9 , 20180202
    NVIDIA User Container , 1.9 , 20180202
    NVIDIA Display Container , 1.2 , 20180201
    NVIDIA Display Container LS , 1.2 , 20180201
    NVIDIA Display Watchdog Plugin , 1.2 , 20180201
    NVIDIA Display Session Container , 1.2 , 20180201
    NVIDIA NodeJS , 3.12.0.84 , 20180202
    NVIDIA Watchdog Plugin for NvContainer , 1.9 , 20180202
    NVIDIA Telemetry Client , 7.10.24.0 , 20180202
    NVIDIA Telemetry Container , 7.10.24.0 , 20180202
    NVIDIA Virtual Host Controller , 2.02.0.5 , 20180202
    NVIDIA ShadowPlay 3.12.0.84 , 3.12.0.84 , 20180202
    NVIDIA SHIELD Wireless Controller Driver , 3.12.0.84 , 20180202
    NVIDIA Update Core , 31.0.11.0 , 20180202
    NVIDIA Virtual Audio 4.04.0 , 4.04.0 , 20180202
    Intel(R) Chipset Device Software , 10.1.1.14 , 20180201
    MSI Remind Manager Service , 1.0.1707.1901 , 20180201
    Battery Calibration , 1.0.1609.1901 , 20180201
    Help Desk , 1.0.1706.1901 , 20180201
    Dragon Center , 1.2.1711.2101 , 20180201
    NVIDIA Stereoscopic 3D Driver , 7.17.13.7500 ,
    Realtek Card Reader , 10.0.15063.21299 ,
    Intel® Chipsatz-Gerätesoftware , 10.1.1.14 ,
    Intel XTU Library , 10.017.09141 , 20180201
    Killer Performance Suite , 1.1.57.1126 ,
    Intel Extreme Tuning Utility , 6.4.0.5 , 20180201
    Realtek High Definition Audio Driver , 6.0.1.8328 , 20180201
    Microsoft OneDrive , 17.3.7294.0108 ,
    7-Zip 16.04 (x64) , 16.04 ,
    Vulkan Run Time Libraries 1.0.61.0 , 1.0.61.0 ,
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 , 10.0.40219 , 20180201
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 , 11.0.61030 , 20180201
    Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24215 , 14.0.24215 , 20180201
    3DMark , 2.4.4180.0 , 20180201
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 , 12.0.21005 , 20180201
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 , 12.0.21005 , 20180201
    Nvidia Share , 3.12.0.84 , 20180202
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 , 11.0.61030 , 20180201
    Microsoft SQL Server Compact 3.5 SP2 x64 ENU , 3.5.8080.0 , 20180201
    Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215 , 14.0.24215 , 20180201
    Google Chrome , 64.0.3282.119 , 20180201
    Steam , 2.10.91.91 ,
    Uplay , 27.0 ,
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 , 12.0.21005 , 20180201
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 , 11.0.61030.0 ,
    Microsoft SQL Server Compact 3.5 SP2 ENU , 3.5.8080.0 , 20180201
    Google Update Helper , 1.3.33.7 , 20180201
    Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215 , 14.0.24215 , 20180201
    Futuremark SystemInfo , 5.3.629.0 , 20180201
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 , 12.0.21005.1 ,
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 , 11.0.61030 , 20180201
    Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215 , 14.0.24215 , 20180201
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 , 11.0.61030 , 20180201
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 , 11.0.61030.0 ,
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 , 12.0.21005.1 ,
    Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215 , 14.0.24215.1 ,
    Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 , 14.0.24215.1 ,
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 , 10.0.40219 , 20180201
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 , 12.0.21005 , 20180201

    ---------------------
    Windows Hotfix
    ---------------------
    KB4053577 , Security Update , KB4056887 , Security Update , 20180102
    KB4058702 , Update , 20180102
    KB4056892 , Security Update , 20180102

    -------------
    OS Activation
    -------------

    Name: Windows(R), Core edition
    Beschreibung: Windows(R) Operating System, OEM_DM channel
    Teil-Product Key: GVJVF
    Lizenzstatus: Lizenziert

    ------------------
    System Information
    ------------------
    Serial Number: xyz
    Product Name: GT73VR 6RE
    OS: Microsoft Windows 10 Home 64-Bit Ver.1709(OS build 16299.15.amd64fre.rs3_release.170928-1534)
    Windows Product Key: GVJVF
    HDI Build: non-OEM
    BIOS Version: E17A1IMS.10C
    BIOS Release Date: 2017/05/05
    EC Version: 17A1EMS1.1070829201611:14:30
    CPU: Intel(R) Core(TM) i7-6820HK CPU @ 2.70GHz
    Memory: 32 GB @ 1066 MHz
    - 8192 MB, DDR4-2133, Kingston MSI24D4S7S8MB-8
    - 8192 MB, DDR4-2133, Kingston MSI24D4S7S8MB-8
    - 8192 MB, DDR4-2133, Kingston MSI24D4S7S8MB-8
    - 8192 MB, DDR4-2133, Kingston MSI24D4S7S8MB-8
    Graphics: NVIDIA GeForce GTX 1070, 8192 MB
    VBIOS Version: 86.04.56.00.3a,8388608
    Drive: HDD, HGST HTS721010A9E630, 931,51 GB
    Drive: SSD, Intel Raid 0 Volume, 476,95 GB
    Network: Killer Wireless-n/a/ac 1535 Wireless Network Adapter
    Network: Killer E2400 Gigabit Ethernet Controller
    Network: Bluetooth Device (Personal Area Network)
    SHIFT mode: SportMode
    Power Plan: GUID des Energieschemas: 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c (H”chstleistung)

    ---------------------
    Programs and Features
    ---------------------
    Synaptics Pointing Device Driver , 19.0.22.4 ,
    Killer Network Manager , 1.1.57.1126 , 20180201
    Killer Wireless-AC Drivers , 1.1.57.1126 , 20180201
    Killer Bandwidth Control Filter Driver , 1.1.57.1126 , 20180201
    Killer E240x Drivers , 1.1.57.1126 , 20180201
    NVIDIA Ansel , 388.16 , 20180201
    NVIDIA 3D Vision Treiber 388.16 , 388.16 , 20180201
    NVIDIA Systemsteuerung 388.16 , 388.16 , 20180201
    NVIDIA Grafiktreiber 388.16 , 388.16 , 20180201
    NVIDIA GeForce Experience 3.12.0.84 , 3.12.0.84 , 20180202
    NVIDIA PhysX-Systemsoftware 9.17.0524 , 9.17.0524 , 20180201
    NVIDIA Update 31.0.11.0 , 31.0.11.0 , 20180202
    NVIDIA SHIELD Streaming , 7.1.0404 , 20180202
    NVIDIA HD-Audiotreiber 1.3.35.1 , 1.3.35.1 , 20180201
    NVIDIA Install Application , 2.1002.271.2305 , 20180202
    NVIDIA Backend , 31.0.11.0 , 20180202
    NVIDIA Container , 1.9 , 20180202
    NVIDIA TelemetryApi helper for NvContainer , 1.9 , 20180202
    NVIDIA LocalSystem Container , 1.9 , 20180202
    NVIDIA Message Bus for NvContainer , 1.9 , 20180202
    NVIDIA NetworkService Container , 1.9 , 20180202
    NVIDIA Session Container , 1.9 , 20180202
    NVIDIA User Container , 1.9 , 20180202
    NVIDIA Display Container , 1.2 , 20180201
    NVIDIA Display Container LS , 1.2 , 20180201
    NVIDIA Display Watchdog Plugin , 1.2 , 20180201
    NVIDIA Display Session Container , 1.2 , 20180201
    NVIDIA NodeJS , 3.12.0.84 , 20180202
    NVIDIA Watchdog Plugin for NvContainer , 1.9 , 20180202
    NVIDIA Telemetry Client , 7.10.24.0 , 20180202
    NVIDIA Telemetry Container , 7.10.24.0 , 20180202
    NVIDIA Virtual Host Controller , 2.02.0.5 , 20180202
    NVIDIA ShadowPlay 3.12.0.84 , 3.12.0.84 , 20180202
    NVIDIA SHIELD Wireless Controller Driver , 3.12.0.84 , 20180202
    NVIDIA Update Core , 31.0.11.0 , 20180202
    NVIDIA Virtual Audio 4.04.0 , 4.04.0 , 20180202
    Intel(R) Chipset Device Software , 10.1.1.14 , 20180201
    MSI Remind Manager Service , 1.0.1707.1901 , 20180201
    Battery Calibration , 1.0.1609.1901 , 20180201
    Help Desk , 1.0.1706.1901 , 20180201
    Dragon Center , 1.2.1711.2101 , 20180201
    NVIDIA Stereoscopic 3D Driver , 7.17.13.7500 ,
    Realtek Card Reader , 10.0.15063.21299 ,
    Intel® Chipsatz-Gerätesoftware , 10.1.1.14 ,
    Intel XTU Library , 10.017.09141 , 20180201
    Killer Performance Suite , 1.1.57.1126 ,
    Intel Extreme Tuning Utility , 6.4.0.5 , 20180201
    Realtek High Definition Audio Driver , 6.0.1.8328 , 20180201
    Microsoft OneDrive , 17.3.7294.0108 ,
    7-Zip 16.04 (x64) , 16.04 ,
    Vulkan Run Time Libraries 1.0.61.0 , 1.0.61.0 ,
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 , 10.0.40219 , 20180201
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 , 11.0.61030 , 20180201
    Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24215 , 14.0.24215 , 20180201
    3DMark , 2.4.4180.0 , 20180201
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 , 12.0.21005 , 20180201
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 , 12.0.21005 , 20180201
    Nvidia Share , 3.12.0.84 , 20180202
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 , 11.0.61030 , 20180201
    Microsoft SQL Server Compact 3.5 SP2 x64 ENU , 3.5.8080.0 , 20180201
    Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215 , 14.0.24215 , 20180201
    Google Chrome , 64.0.3282.119 , 20180201
    Steam , 2.10.91.91 ,
    Uplay , 27.0 ,
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 , 12.0.21005 , 20180201
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 , 11.0.61030.0 ,
    Microsoft SQL Server Compact 3.5 SP2 ENU , 3.5.8080.0 , 20180201
    Google Update Helper , 1.3.33.7 , 20180201
    Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215 , 14.0.24215 , 20180201
    Futuremark SystemInfo , 5.3.629.0 , 20180201
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 , 12.0.21005.1 ,
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 , 11.0.61030 , 20180201
    Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215 , 14.0.24215 , 20180201
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 , 11.0.61030 , 20180201
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 , 11.0.61030.0 ,
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 , 12.0.21005.1 ,
    Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215 , 14.0.24215.1 ,
    Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 , 14.0.24215.1 ,
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 , 10.0.40219 , 20180201
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 , 12.0.21005 , 20180201

    ---------------------
    Windows Hotfix
    ---------------------
    KB4053577 , Security Update , KB4056887 , Security Update , 20180102
    KB4058702 , Update , 20180102
    KB4056892 , Security Update , 20180102

    -------------
    OS Activation
    -------------

    Name: Windows(R), Core edition
    Beschreibung: Windows(R) Operating System, OEM_DM channel
    Teil-Product Key: GVJVF
    Lizenzstatus: Lizenziert
     
    Bullzz, Feb 2, 2018
    #5