MSI GT73 7RF - battery 0%, pluggedin

Hi everyone,

Yesterday I was playing Cyberpunk and I was forgot to plugin my charger, after few min laptop showed message "turning off" ... because the battery was discharged.
Then I plugged in the charger and played the game for a hour. Today I noticed the battery in not charging at all!
It only shows 0% available, plugged-in! not information about charging or not charging. I Googled alot and reseted BIOd, removed battery, pressed and hold battery reset button , ran troubleshooting of power management in windows, uninstalled battery driver....
but still the same!
Previously I had a dead battery, but it should be slowly, 50%, 60%... then die.
But I am not sure if my battery is dead or I have another problem?
It is appreciated to help me if anyone have any experience with the same issue.

Thanks in advance.

 

I saw that once when the battery cable wasn't fully inserted correctly. Never happened again.
Deoxit D5 in the socket helps with that.

 

test remove drivers in windows
https://www.cnet.com/how-to/how-to-fix-a-windows-10-laptop-thats-plugged-in-but-isnt-charging/

this happened to me when I used a dragon center
remove + reboot
,.this restore drivers + some usefully info "HWINFO" battery tab

or full reset "but nb + not working battery --not boot anymore
30s power button when nb run -but is risk