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    MSI GT72 HDMI problem

    Discussion in 'MSI' started by LIF3HOUS3, Sep 28, 2014.

  1. LIF3HOUS3

    LIF3HOUS3 Notebook Enthusiast

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    I've had this laptop about week, everything else works fine but the HDMI output been acting glitchy. My cable is fine ive tested it on other laptops/xbox signal works but on the laptop i have to disconnect and reconnect 10x for it to work. wondering anyone out there has a solution to fix it.
     
    LIF3HOUS3, Sep 28, 2014
    #1
  2. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Have you tried updating the Intel & Nvidia drivers to the latest version to verify?
     
    Kevin@GenTechPC, Sep 29, 2014
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  3. LIF3HOUS3

    LIF3HOUS3 Notebook Enthusiast

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    i believed i did. The new driver is 344.11 and Intel I7-4710hq. ON the Intel im not sure if its updated or no or where to check
     
    LIF3HOUS3, Sep 29, 2014
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  4. LIF3HOUS3

    LIF3HOUS3 Notebook Enthusiast

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    if the HDMI is faulty i really dont want to send it back to get it fixed and wait days for it. Im thinking about just buy a mini-displayport to HDMI if that will help with the disconnect and reconnect problems.
     
    LIF3HOUS3, Sep 29, 2014
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  5. ryzeki

    ryzeki Super Moderator Super Moderator

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    You might want to definitely try another cable. Just because a cable works with some machines, doesn't mean it will work with ALL of them in the same manner. Try both the minidisplay port and a different HDMI cable. I have had that situation happen and it was definitely the cable I was using, which worked with my previous machine but not for the other.
     
    ryzeki, Sep 29, 2014
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  6. LIF3HOUS3

    LIF3HOUS3 Notebook Enthusiast

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    I tried 3 different HDMI cables and has the same outcome itll start working after disconnect and reconnect 10x or so. I think it might be the HDMI port. But i did buy a mini-displayport to HDMI and it works perfectly 1 try and boom image
     
    LIF3HOUS3, Sep 29, 2014
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  7. Meaker@Sager

    Meaker@Sager Company Representative

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    What's the surround like on the cable, it might be slightly too far up the connector for the port on the laptop.
     
    Meaker@Sager, Sep 29, 2014
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  8. LIF3HOUS3

    LIF3HOUS3 Notebook Enthusiast

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    I think so. I have to angle the cable slightly up for it to get signal and hold in place for a few seconds to work.
     
    LIF3HOUS3, Sep 29, 2014
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  9. Meaker@Sager

    Meaker@Sager Company Representative

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    I have shaved off a bit in the past to solve the issue.
     
    Meaker@Sager, Sep 30, 2014
    #9