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    MSI GT72 6QE, Battery stopped charging.

    Discussion in 'MSI' started by B0gey, Jun 3, 2016.

  1. B0gey

    B0gey Newbie

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    Hi guys.
    I bought this laptop half a year ago.
    Today in the morning i open it as usual.
    And after half an hour, I realized that the battery stopped charging.
    Does anyone have any ideas how to fix it?
    The battery level is 67% and continues to fall.
     
    B0gey, Jun 3, 2016
    #1
  2. SAiLO

    SAiLO Notebook Evangelist

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    There is a battery reset button inside a small hole at the base of your laptop. You need paperclip to press it. Have you checked the power supply? Laptop still under warranty? Call MSI.

    Sent from my LG-H950
     
    SAiLO, Jun 3, 2016
    #2
  3. Prostar Computer

    Prostar Computer Company Representative

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    If resetting it doesn't work, give MSI a call or shoot them an email. You COULD physically disconnect and reconnect the battery, but that requires opening the system, and may not fix the issue either.
     
    Prostar Computer, Jun 3, 2016
    #3