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    MSI GT70-0nc-494 crashing when on standby

    Discussion in 'MSI' started by olafurfo, Mar 13, 2013.

  1. olafurfo

    olafurfo Notebook Enthusiast

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    Hi guys, didn't find a thread here with this problem.. (atleast not on the first 5 pages in the search page)

    So I have 2 problems when doing my regular standby procedure..

    1. Everytime I press the power button or go to sleep/standby/hibernate the computer pretty much always turns on again after 3-10 seconds as if I had pressed anything
    now I've tried unplugging all of the USB cords and ending pretty much every program there is but doesn't seem to make a difference :(

    2. I like to take the computer to work sometimes and the ride there is around an hour in a car/bus so if I put my computer to sleep in the morning it's around 2 hours untill I turn it on again at work
    When I turn it on it's around 90% chance the computer has crashed and while I know nothing about Windows 8 I can't seem to know what's causing the problem (can't find the computer error that causes the crash)
    and the Don't send / send error pop up comes with no information except saying my computer crashed....

    I have a SSD 256, 16 gb ram and all the specs the 0NC-494 gives

    Any thoughts/solutions are well appreciated !!

    Thanks in advance, Oli
     
    olafurfo, Mar 13, 2013
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  2. Prostar Computer

    Prostar Computer Company Representative

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    This seems to be a prevalent problem, particularly with Windows 8. I think it has something to do with ACPI. Have you tried the EC reset? I feel redundant in recommending that but sometimes it works.
     
    Prostar Computer, Mar 13, 2013
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  3. olafurfo

    olafurfo Notebook Enthusiast

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    No I haven't tried the EC Recet mainly because I'm afraid I'll destroy the computer ^^,
     
    olafurfo, Mar 13, 2013
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  4. Prostar Computer

    Prostar Computer Company Representative

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    Aw hahaha you won't destroy anything. All it does is drain the current and refreshes the controller chip.
     
    Prostar Computer, Mar 14, 2013
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  5. olafurfo

    olafurfo Notebook Enthusiast

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    Well My bad, thought I had to flash the BIOS :p

    But I did the EC reset and it doesn't seem to crash the last 3 times and it goes to standby in first try, not second like always ^^,

    Seems to be fixed, thank you guys !!!
     
    olafurfo, Mar 16, 2013
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  6. Prostar Computer

    Prostar Computer Company Representative

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    Alright! Glad to hear it! And you won't brick it by doing that, so if you find you need to do it again in the future, give it a shot.
     
    Prostar Computer, Mar 18, 2013
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