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    MSI GT70 BSOD 0x116, 9F

    Discussion in 'MSI' started by p.serzedelo, Apr 13, 2015.

  1. p.serzedelo

    p.serzedelo Notebook Enthusiast

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    Hello,
    Good Morning/Night,
    I have a laptop, MSI GT70 with the following specs:
    Windows 7 Ultimate 64x
    Intel Core i7 3660QM
    NVIDIA GTX 675M
    12GB RAM

    And the following problem:
    A few months ago, my notebook started to show some strange BSODs, at the beginning they ware rare and only rebooted with no further issue, then after some time, Windows displayed my GPU as Standard VGA Driver with a "caution" icon, and suddenly unninstal the nvidia driver. I tried a lot of solutions on the web:
    -Clean OS install with default drivers.
    -Computer cleanup
    -Updated Drivers
    -expand nvlldksm.sys (sorry i don't remember the exact name)
    -etc (i don't remember everything i did)

    Nowadays i have this problem: When my computer stays turned off for a few time and i turn on, windows recognizes normally the GPU, BUT when i try to play a game, it runs for 5-10 minutes and then freezes with a BSOD, normally 0x116 (95% of the time) and when it reboots, something strange happens, it freezes before windows logo or freezes on "Welcome" screen, so i reboot in safe mode, and the GPU is still showing in Device Manager, but without loading its drivers. Then i reboot again, and when windows succesfully reboots the GPU is shown as "Standard VGA Graphics Adapter" with a yellow triangle in it.

    I really don't know what to do. MY CONCLUSIONS:
    -Something with the driver (because the problem occurs when the driver is loading or is fully loaded)
    -The hardware seems to be fine: in some rare occasions i was able to play for a few hours like when Windows installed the NVIDIA driver 327.02 and i was able to play for a few hours, note that 327.02 isn't compatible with my GPU)

    Any help will be very welcome. I payed a lot for this notebook, about 8000 BRL or 4000 USD 2 years ago. It was a real sacrifice. The purpose is just gaming.

    Here is all the data from BSODs and Mini Dumps: https://drive.google.com/file/d/0By9o-5-KwEGDZFJ2YnR5VGFmUkU/view?usp=sharing

    The computer has 2 years old, and always did its job perfectly.

    Thank You in advance.
     
  2. WhatsThePoint

    WhatsThePoint Notebook Virtuoso

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    My GT780DX is older than your GT70 but I no longer use Windows 7 that was my favorite.

    I use Windows 8.1 now without the BSODs I would occasionally get with W7 Ultimate x64.

    Never used Vista or Windows 8.0

    I'm using NVIDIA GeForce graphics driver 350.05
    http://international.download.nvidi...win8-win7-winvista-64bit-international.hf.exe

    This is a GeForce Hot Fix driver that fixes some games crashing

    When you say you did a clean install,was it from the restore partition that was preinstalled on your notebook or is it from a USB flash drive created from an untouched Microsoft ISO?

    Other Suggestion>maybe unrelated to issue
    Has the GPU been repasted with a quality thermal compound within the last 6 months?

    Heatsink and vents cleaned and GPU heatsink screws tight?
     
  3. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    What about BIOS & EC updates? Have you flashed them to the latest version?
     
  4. p.serzedelo

    p.serzedelo Notebook Enthusiast

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    Hello WhatsThePoint,
    When my notebook was sent to a technician because of corrupted windows, he installed the Ultimate, and then the BSODs started. I don´t know if it was a real clean install, but i will do today or tomorrow a clean install of the Win 7 HomePremium 64bits that came with the notebook. The technician deleted the Recovery Partition, that´s why i do not trust most technicians in my country, they don`t think on the problem itself, they think that formating is the solution for everything.

    No i never repasted my GPU, will see how much it would cost, and i will send him for cleanning, i wasn´t able to clean him myself, he does not open with my tools.

    I cannot buy windows 8.1, here in Brazil, it´s way too expensive, about 400 USD for a license, and i will give this NVIDIA driver a shot.

    Thank you for the attention :)
     
  5. p.serzedelo

    p.serzedelo Notebook Enthusiast

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    Hello Kevin,
    Thank you for the response.
    I did in the last 2 years, BIOS and EC, my EC is a modified one, because my GTX 675m came with a throttle at 72C and it was really annoying, i couldn´t play any game, i found this EC for my GT70 here in Notebook Review, on the MSI GT70 Lounge.
    And i don't know if there is a new BIOS, i don't know if my version is newer than the Website's version. Here is the website: http://www.msi.com/support/nb/GT70-0ND.html#down-bios&Win7 64
     
  6. WhatsThePoint

    WhatsThePoint Notebook Virtuoso

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  7. p.serzedelo

    p.serzedelo Notebook Enthusiast

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    I still have the same problem. There must be something with a driver... Sometimes when the GPU is recognized, i left the computer alone, and then appears a BSOD, 9F. When gaming is 0x116.
     
  8. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    What's your current version? You can also take a picture of your main BIOS screen and attach it to your next post so we can suggest the right ones to update with.
     
  9. p.serzedelo

    p.serzedelo Notebook Enthusiast

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  10. WhatsThePoint

    WhatsThePoint Notebook Virtuoso

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  11. p.serzedelo

    p.serzedelo Notebook Enthusiast

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  12. WhatsThePoint

    WhatsThePoint Notebook Virtuoso

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    Windows 10 has all the drivers I needed to install the Technical Preview on a GT780DX except for the card reader that I needed to download and install.

    When W10 is officially released this summer there will be drivers from all the hardware makers.

    Keep your Windows 7 drive and put Windows 10 0n another disk in the secondary bay.

    In my GT780DX I have Windows 7 on 1 SSD,Windows 8.1 on another SSD and Windows 10 TP on a 3rd SSD in the Optical bay in a caddy.

    I have no use for a DVD or BD drive
     
  13. gamerbear

    gamerbear Newbie

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    Hey I just noticed this thread after looking up the error I received. I have a MSI GT70 0ND laptop with GTX 675m graphics card got it around January 2013. It originally came with Windows 8 and installed Windows 8.1 later on last year. I think it was around February 2015 when I first got a weird error when playing a PC game for like 20 minutes. I think it was mostly a video_tdr_failure blue screen. But after that I accidentally went to my BIOS and then my graphics card disappeared from my device manager, it magically appeared after I had my laptop shut down for 24 hours. But ever since then when I would be playing a game for more than 20 to 25 minutes it would crash with a blue screen or it would crash in the lower right hand corner it would say program has been blocked from accessing your graphic hardware.

    Took it into my local shop near where I live, $400 dollars later I downgraded my GT70 to Windows 7 Home Premium, I am pretty sure it was a complete wipe of my hard drive and clean install of Windows 7. It took a couple of days to install all my stuff. I started to play The Sims 4 with all setting set to max, get into about 25 minutes into the game and boom blue screen of death. Now I am frustrated as hell and not sure at this point if it's Windows or more likely the NVIDIA card. Cause I have no idea why a driver would cause so much issue, did the driver literally break my video card? I mean I am able to play the game for 20 minutes before it just freezes on me. The computer shop told me they cleaned out my laptop, could there still be dust inside my laptop or did they lie to me and not really clean inside where my video card is?

    I haven't touched my card so I am not even sure if it's being overclocked. For two years I never touched those settings and have no idea where I would change them if it is being overclocked.

    Also the driver that the tech guy installed when he downgraded my laptop to Windows 7 was 350.12 which I suppose is the newest driver? At this point I am thinking it's the card.
     
  14. Talon

    Talon Notebook Virtuoso

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    I recommend you download a program called CPUID HWMonitor. Open the program, and then launch your games. Play the game for around 20 min or so if you can. In the background CPUID program will record all your max temperatures on both the CPU and GPU. Alt tab out of the game after the 20 min or so and check the MAX value on all the CPU cores temps and the GPU temp. Its possible that your GPU went out on you. The worst part of your story is that you PAID $400 for basically nothing at this point. That $400 would have almost purchased you a GTX 970m ($450 brand new) which would have been a killer upgrade and given your laptop new life for a few more years.
     
  15. p.serzedelo

    p.serzedelo Notebook Enthusiast

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    Well, i have the same problem as gamerbear, unfortunately i don't have a solution, a guy said to me that it was some aplication that messes with the mobo, because of pci.sys... but i did not find any app in my notebook that would change my mobo.

    This free win10 update will last for one year, it won't be forever.

    Really would apreciate if someone could read my errors and understand what is causing this BSODs.
    Here is my CM Log https://mega.co.nz/#!w8gihTLa!9p7UKA3xl-C8aKdulAkQcoIzvexQjpWZHFYWTFdpd-I