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    MSI GT70 2OD-064 temperature problem?

    Discussion in 'MSI' started by rajsan, Jul 20, 2013.

  1. rajsan

    rajsan Notebook Enthusiast

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    Hi guys, I finally decided to register for an account today having been lurking around for quite some time.

    I wanted to share with you some of the experiences about this laptop and maybe hoping to even get some help on what I could do!

    The one I have is the 2OD-064 which I ordered from GenTechPC with the option to repaste GPU & CPU. The first 2-3 weeks I noticed the temps on my CPU was only around 37-43 on idle which was totally fine! The GPU was around 39-43 on idle aswell.

    However, lately (1 month later), the temps are now 57-64 for the CPU on idle and 48-52 for the GPU on idle. I have not noticed any differences in performance, but it is just that now I am forced to use Turbo boost when I play some demanding games and for many it is quite annoying for some, I didn't have this heat problem before so then it wasn't any issue.

    Don't get me wrong, I really love GenTechPC and the team and I am not blaming anyone, I am just trying to figure out what I can do in order to maintain my lovely laptop! Any ideas would be very appreciated!

    Sorry, English is not my first language.

    Thanks!

    /R
     
  2. Quadzilla

    Quadzilla The eye is watching you

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    Idle temps changing are not unusual. Your original idle temps when you got the machine sound pretty low but even your current ones do not sound terrible.

    I think you should have posted what your original load temps were vs what they are now IE when gaming, that is if you ever measured them. Also when your machine is idling you should fire up the task manager and see what is running, i have a feeling something is chewing up CPU cycles even when you are not doing anything on it.

    Since the the heatsinks are tied together your CPU and GPU idle temps will change so if something is running in the background then both components will invariably run hotter all the time.
     
  3. -=$tR|k3r=-

    -=$tR|k3r=- Notebook Virtuoso

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    Have you ambient room temps increased since you purchased the notebook? Summertime weather approaching? Otherwise, my thought is perhaps dust. I have seen dusty environments (particularly homes with smokers or animals) clog a notebook's cooling in as little as a month. Perhaps it's time for a cleaning? Are you keeping all vents unobstructed? Also, you may find Dave's GT70 2OD Fan Control helpful, found HERE in the GT70 2OD Owner's Lounge.

    :)
     
  4. rajsan

    rajsan Notebook Enthusiast

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    Thanks for responding,

    Could the temps getting higher because the paste is "sinking" in? In gaming it is the same, I don't have the temps in my head but it was lower back 1 month ago so it wasn't forced to downclock itself when it reached over 92 C. I opened the laptop to see if there was something wrong but I don't know which one is the gpu respective cpu. There was one component in there though with thermal copper plate(s) and some white "paper/gummish" right under it, was that the CPU?

    I have ended all tasks running in the background right when i start my pc up, it is still the same results.

    Thanks,
    /R

    Heya,

    the room might have gotten a little little hotter (just a guess), but I don't think it could be such a factor as to change the celcius to this degree. I opened my laptop yesterday and I saw nothing out of the ordinary inside. I have checked out the Fan controller and I have been using it aswell, but the same issue remains. It is either to trade off higher heat with lower sound or higher sound with lower heat. As i am writing right now I am running only firefox and nothing else at 61 celcius, I just wish I could fix this myself somehow, because today I played some League of Legends and it went up to 70-74 celcius. It used to be only 50-55 or so back when I just got it.

    Thanks for replying btw!

    /R
     
  5. -=$tR|k3r=-

    -=$tR|k3r=- Notebook Virtuoso

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    Hmmmm, if you can't find an explanation for this, then my next suspicion would be your TIM application. You may want to check and re-do this. When gaming over extended periods, these notebooks do get warm, so yes, it is a trade-off between fan noise vs. higher temps. This is why I suggested Dave's Fan Control..... so you can try to find an acceptable 'sweet-spot'.

    :)
     
  6. rajsan

    rajsan Notebook Enthusiast

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    Now I feel like I just messed up my laptop for nothing.. I opened my laptop again to check on the TIM for the CPU, I noticed that the heatsink that is shared with the GPU had a weird white paperish gum that was sort of squashed and out of place, so I removed it and then put the laptop back together. First thing I hear when I boot the pc up is that its going into turbo fan immediately because the CPU gets that warm apparently (it went up as high as 80-90 celcius when I arrived to windows.. If I just do the slightest thing, I can hear the fan quickly going up because the temperature is shifting unrealistically right now.. I dont even dare to game anything because I am afraid my laptop would explode or something. Please, does anyone know what I should do now? Replace the thermal paste? Because the temperature on the GPU remains unchanged, it is really weird.. Oh my god, I just opened skype and it jumped up to 89 celcius and the fan started doing its thing..
    When I scroll up and down on this page it jumps from 57~ to 72, this cannot be normal..

    This is a nightmare ;(

    /R
     
  7. Talon

    Talon Notebook Virtuoso

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    So you opened your laptop, and removed the heatsinks and then removed some paste or pads and then put it back together without reapplying new paste? No offense but you're the reason why MSI has that stupid sticker on the bottom of their laptops. Before you even attempted that, you could have first used the search feature here, or checked these forums. Repasting a CPU/GPU has been discussed to death on these forums by new and experienced members.

    Whenever you break the seal between the heatsink and gpu/cpu die, you should remove the old thermal paste and reapply new paste. In order to do this you should use a high quality thermal paste remover or strong rubbing alcohol. I also use Q-Tips to wipe it off. Don't use anything abbrasive that will scratch the heatsinks or the die (The shiny part on the cpu/gpu surface). I use this for my thermal remover.

    Arctic Silver Arcticlean Thermal material Remover & Surface Purifier ACN-60ML (2-PC-SET) - OEM - Newegg.com

    Now, first thing I would do is shut down the laptop, and repaste it with good quality thermal paste. I am currently using MX-4, but really any quality brand should do the trick. I have used ICD7 in the past, but find it tends to scratch the heck out of the gpu/cpu die. Its all personal preference though. The thermal pads (should be pretty apparent which one is which) can be reused if not ripped or torn up badly. Just make sure they are put back in the proper place. The places are marked by etched marked on the heatsinks. If you need to re position the pad, lift slowly and with little pressure, otherwise you will probably tear them.

    Watch this guide it should be very helpful
    MSI GT60-2OD Repasting of GPU and CPU with IC DIamond - YouTube


    Just reread your post again and it says you opened your laptop up "again." So you've actually opened it up before this and didn't repaste it then either? No wonder your temps are pretty dang high.
     
    z3phon likes this.
  8. -=$tR|k3r=-

    -=$tR|k3r=- Notebook Virtuoso

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    LOL! Don't panic!

    Give Ken a call..........

    :)

    @Talon,

    At this point, you're really not suggesting this guy re-paste the notebook himself, are you? LOL!

    :D :D :D
     
  9. GenTechPC

    GenTechPC Company Representative

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    If it's idle at 37-43 for 2~3 weeks this mean it is as good as it gets to begin with. when temperature suddenly rise most of the time it's background applications does that. Firefox memory leak is one example in the past (the reason I stopped using it for 2 years and never bother to find a solution and didn't care if they finally fixed it or not) , it will eat up all of your memory and CPU usage causing temperature to rise.

    Nothing will physically causing your laptop temperature to raise all the sudden for a laptop just 3 weeks old if it's not dusts blocking the vents.

    Next time when that happens press CTRL + ALT + DEL key and open Task Manager to check processes of each application to see if any applications takes up too much memory usage.

    What you removed was thermal paste and it's required for CPU and GPU to prevent overheat. Your temperature now is quite high for idle but not higher enough to damage anything because if it's reaching the overheating temperature the laptop will shut itself off instantly to protect it. If you start to play more CPU or GPU intensive games it will most likely shut your system off if it's overheating.

    If you are not familiar of repasting thermal paste you can send me PM and I can help you setup RMA.
     
  10. aban714

    aban714 Notebook Evangelist

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    Research, learn, know as much as you can about the notebook before you get it, watch videos on repasting and everything, thats how I bought mine. These forums are the best place to get help if you need any. I suggest OP should do what the above post states. It apparent you are not familiar with the insides of your laptop, contact Ken asap.
     
  11. rajsan

    rajsan Notebook Enthusiast

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    Thanks for the tips guys,

    Yeah, it was probably a bad idea trying to fix this while being a little drunk, I have built 5 desktops before, however never needed to open them up again cause of overheat potential so I totally forgot this and look incredibly stupid.

    Today I bought the Arctic Silver 5 and repasted both GPU and CPU and right now theyre on idle 41 (GPU) 46 (CPU), much better. However, whenever I open tasks or make the CPU load, it spikes up by 10-30 degrees. What could be the cause of this? I removed another white ish paper that was not really needed that was on the top of the black component and put it between the GPU heatsink and the CPU to make up for the broken one which I removed earlier, but would I need more of those papers in order to prevent the temperature spikes?.

    I am not in the US so RMA would be a last option for me. I would like to see if I can sort this out by my own first.
    Could you help me?

    Thanks
     
  12. mikead_99

    mikead_99 Newbie

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    The "paper" you've broken and moved around is thermal tape. It does the same thing as the Arctic Silver (less efficiently) for other heat transfer areas. The black parts that had it are probably voltage regulators, they get hot too. You can order this stuff in many dimensions at many online suppliers (like frozencpu) and fix these issues yourself.

    With regard to the loaded temp spikes, perfectly normal.
     
  13. -=$tR|k3r=-

    -=$tR|k3r=- Notebook Virtuoso

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    Way to go! I am really glad you took control of this situation. Sounded like you were in a panic for a moment there. Nothing better than hands-on experience! :thumbsup:

    :)
     
  14. ryzeki

    ryzeki Super Moderator Super Moderator

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    Excellent support from Gentech as always :D
     
  15. ryzeki

    ryzeki Super Moderator Super Moderator

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    Definitely check videos online for repasting so you can get an idea what you are getting into. It is important to keep the thermal pads in good shape as well as proper paste job to have the best temps possible. Make sure you clean your computer once a month from dust build up and also give a check to all the software you have running. My idle temps are on the 40s, but as soon as I fire chrome, skype and another program simultaneously, I am now on the 50-60 degrees with ocassional 70 spike due to load on the CPU.

    I suggest you keep monitoring usage, temps etc to get an idea what's causing the raise of temps. It is normal to have huge spikes because 40s temps are with the CPU almost turned off, and as soon as you demand high power for a second or two, it will instantly jump 15 or more degrees then stabilize.
     
  16. dandan112988

    dandan112988 Notebook Deity

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    I just about one of these for my girl with the 4700mq and 770m. There eis a sticker at the bottom that says warranty void if sticker tampered with. How did you guys get the machine open without voiding the warranty

    Sent from my SPH-L900 using Tapatalk 2
     
  17. rajsan

    rajsan Notebook Enthusiast

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    I will be re-applying the Arctic Silver 5 soon, could you give me some advice? Should I use the Pea "technique" or just put enough in there and then use a credit card or something to make it flat and thin? I find it hard to make use of the Pea technique because the CPU shim is not a square but a rectangle. What are your thoughts on this?

    Yeah I actually was in panic at the start hehe, I learnt alot even though I still wished I didn't open my laptop yesterday. It just seems not to be worth the trouble when you are new in this particular area. I have ordered new thermal pads and I am looking to re-apply my thermal paste with the arctic "cleaner 2-way" along with the cure-time in mind this time, I should hopefully be able to see better results this time. Shall I cover the small pins aswell with the thermal pads? Since many went dislocated while opening the laptop, I am not 100% sure what to cover and not cover. The reason for this is I spoke to soon when I mentioned lower temps. Yes, it was lower for the first 30 mins or so but it disappeared rather quickly and I guess it was either too little thermal paste added or I didn't make use of the curing time or perhaps even both?

    I guess I will learn by doing from this point on.

    Thanks!


    Will check alot more and learn as much as I can while I wait for my thermal pads to arrive. My theory is that the heatsink right now is not properly in "place for thermal transfer" from the CPU, atleast not optimal (hence the very fast flucuations?) which is why it keeps the CPU quite hot during loads. I will try to make sure to cover with the thermal pads between them and see how it goes.

    Thank you all.
     
  18. GenTechPC

    GenTechPC Company Representative

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    Try IC Diamond instead of Artic Silver 5 and you should see the difference. We stop using Acrtic Silver 5 because it does seem to leaking especially on high-end GPUs when it gets hot and causing CPU/GPU run even hotter. Sager does have the same problem in the past and stop using it.
     
  19. WhatsThePoint

    WhatsThePoint Notebook Virtuoso

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    I've used Arctic Silver 5 on many occasions and found the Arctic recommended Surface Spread method of applying it best.

    After removing the old paste with some 100% pure alcohol(isopropyl or ethyl) or a commercial product like Tuniq TR-1 I put a small amount on the chips and heatinks.

    http://www.tuniq.com.tw/accessories/TR-1.html

    http://www.arcticsilver.com/arcticlean.htm

    Next I cover my index finger with plastic wrap and spread the AS5 over the full surface of the chips and the contact area of the heatsinks.

    Then I use an old credit card or single edge razor blade held at about a 45 degree angle to the surface and in one continuous squeegee motion remove the excess AS5.

    The AS5 and all other thermal compound are needed only to replace any air that would be in the pores of the metal or trapped in uneven surfaces.Air is a very poor conductor of heat and needs to be removed.The more metal to metal contact the better the cooling heat transfer will be.

    Arctic Silver 5 reaches it's top performance several days after being properly applied unlike most other TCs that don't require any curing time.

    I have a tube of IC Diamond sitting here from Gentech but have yet found the time to apply it.

    I'll get to it soon.