MSI GT Trade-In Upgrade Program Details

Just received this earlier tonight and I KNOW we're all getting screwed. They now want us to basically pay a total of $6,500 for a $4,500 notebook because their basic neglect! We need to make known these prices are totally OUT OF LINE.

Also, buyers of the affected notebooks need to BOYCOTT MSI UNTIL THEY UNDERSTAND IT SI THEY WHO BROKE THEIR OWN MARKETING PROMISES!


Read on:

Greetings, valued gamer!


As a follow-up to the previous email, here are some more details which may answer some of the questions that you might have:


1. The new GTX 10 series laptop that you will receive will contain the equivalent components and specifications of your originally purchased laptop (equivalent CPU/RAM/SSD/HDD etc.).


2. If you would like to trade in your laptop, you would be required to send it back to us first. We will then be conducting thorough examinations of the unit to make sure everything is in working order before we collect your payment and send your new GTX 10 series equivalent laptop to you.

a. Again, it is your responsibility to back up all of your files and data on your laptop before sending it back to us for the trade-in.


Best regards,


MSI GT Trade-In Upgrade Team


From: USGTTRADEIN [mailto:/O=MSIAM/OU=EXCHANGE ADMINISTRATIVE GROUP (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=USGTTRADEIN]
Sent: Friday, October 14, 2016 7:58 PM
Subject: MSI GT Trade-In Upgrade Program Details


Greetings, valued gamer!


Thank you for submitting your forms for the trade-in program for your GT72 or GT80. The GT72 and GT80 with GTX 900 series are facing limitations of the power and thermal design, which will not be able to convert into GTX 10 series. We value our customers and in order to fulfill our promise for GPU upgrades, we can replace your laptop for a new model at the same cost as if you were to have been able to solely upgrade the GPU from GTX 900 series to the GTX 10 series.


Please see the details of the trade in program as outlined below:


Your Laptop

Upgraded Equivalent Unit

Estimated Upgrade Cost

GT72 w/970M

GT72VR Dominator w/GTX 1060

$600

GT72 w/980M

GT72VR Dominator Pro w/GTX 1070

$700

GT72 w/980

GT73VR Titan Pro w/GTX 1080

$1000

GT80 w/980

GT73VR Titan Pro w/GTX 1080

$1000

GT80 w/970M SLI

GT83VR Titan Pro w/GTX 1070 SLI

$1800

GT80 w/980M SLI

GT83VR Titan Pro w/GTX 1070 SLI

$1400

GT80 w/980 SLI

GT83VR Titan Pro w/GTX 1080 SLI

$2000


*Each upgrade cost is the same as if you were to only upgrade the GPU.

* NOTE THIS WILL BE POSTED IN 2 THREADS BECAUSE OF LIMITATIONS!

 

How to trade in your Laptop:


1. If your laptop was NOT originally purchased and upgraded from one of the MSI authorized Build-to-Order reseller below.

a) Unit must be shipped back to MSI without any physical damage and with all original components which includes the following but not limited to:

i. Power Adaptor
ii. CPU
iii. Graphics Card
iv. Memory
v. SSD/HDD

b) If you made any component upgrades to your laptop by yourself, you must remove all upgrades and return the laptop back to us with all of its original components.


2) If you purchased your laptop with upgraded components from one of the Build-to-Order resellers below, let us know and we will be working with those resellers to off you the trade-in program.

a) We will be contacting you once we have gathered everyone’s information and iron out the specifics with those resellers.


3) MSI authorized Build-to-Order resellers:

a) Xotic PC

b) Computer Upgrade King

c) EXcaliber PC

d) Gentech PC

e) Mobile Advance

f) HID Evolution Computers


4) MSI is not responsible for any files and data on the laptop that you trade in to us. It is your responsibility to back up all of your files as needed.


Please respond to this email with answers to the following questions:


1. Your name that you submitted the GT Trade-in form with?

2. Do you want to trade in your laptop for an upgraded unit with the equivalent GTX 10 series GPU?

3. Did you purchase your laptop from an authorized Build-to-Order reseller? If yes, which reseller?

4. Any other questions, comments or concerns?


Once we have received your answers, we will contact everyone on a case-by-case basis and provide further instructions on how and where to ship your laptops, as well as how you need to pay for the upgrade cost.


Thank you for your patience and support. We look forward to working with you to ensure your satisfaction with your purchase so that you can continue to game on!

 

Hi @JLG1985 , there is a very active thread for this subject, and we would welcome your participation there:

GT72/GT72S and GT80/GT80S Owners GPU Upgrade Discussion
http://forum.notebookreview.com/thr...0-gt80s-owners-gpu-upgrade-discussion.795236/

Besides the thread to post questions to MSI, which you already found

[Official] Questions for the MSI Rep! #2
http://forum.notebookreview.com/threads/official-questions-for-the-msi-rep-2.795226/

 

Hello my name is Adolf Theron living in Texas can someone plz contact me if got a msi gt80 titan gaming laptop 980sli and will like to trade it in for a 1080 msi. It's not a year old. Contact me on email at [email protected]

 

I think it should be mentioned;

MSI are screwing over so many loyal customers: My trade-in, now compare it to other offers.

 

Yes if send emails and called bat I'm not getting any answers or people getting back to me do not know what to do next

 

Yes if send emails and called bat I'm not getting any answers or people getting back to me do not know what to do next