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    MSI GS70 Brightness Control Not Working

    Discussion in 'MSI' started by JoeyMaps23, Sep 7, 2013.

  1. JoeyMaps23

    JoeyMaps23 Newbie

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    I just received my GS70 from HIDevolution, it has a single 256gb SSD instead of the super raid0 setup. I can't change the brightness of the screen (both with the function keys on the keyboard or by going into the control panel), I'm not sure what the problem could be, any help?
     
    JoeyMaps23, Sep 7, 2013
    #1
  2. Prostar Computer

    Prostar Computer Company Representative

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    MSI Global GS70 STEALTH

    Look for the Intel VGA driver. Download and install that first (use the stable one for now, and not the beta). You may want to update the chipset driver while you're at it, if it's not already current.
     
    Prostar Computer, Sep 9, 2013
    #2
  3. Wizbeer

    Wizbeer Notebook Consultant

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    I would do a clean install of windows and install all the drivers.. then try...Best thing is to get factory install out and I bet you won't have a problem. my 2 cents
     
    Wizbeer, Sep 9, 2013
    #3
  4. Meaker@Sager

    Meaker@Sager Company Representative

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    Worth checking out the video drivers first ;)
     
    Meaker@Sager, Sep 9, 2013
    #4
  5. JoeyMaps23

    JoeyMaps23 Newbie

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    Hello all, I've tried all of the above, minus the fresh install, and have had no luck. I've reset Windows 8 to factory defaults but that did not fix the issue either. I'm at a loss as the software appears to be working but the hardware doesn't comply.
     
    JoeyMaps23, Sep 9, 2013
    #5
  6. Meaker@Sager

    Meaker@Sager Company Representative

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    Is this the same on battery and mains?
     
    Meaker@Sager, Sep 9, 2013
    #6
  7. GenTechPC

    GenTechPC Company Representative

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    Check to see if brightness is working in the BIOS.
     
    GenTechPC, Sep 9, 2013
    #7
  8. Trkkr

    Trkkr Notebook Enthusiast

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    Trkkr, Apr 13, 2014
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  9. holliday777

    holliday777 Notebook Evangelist

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    I'm sure you've probably already checked this...but also make sure that "Adaptive Brightness" is disabled in the advanced power saving settings. That can prevent other brightness changes if it's enabled.
     
    holliday777, Apr 13, 2014
    #9