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    MSI GS60 killer wifi d/c issues and battery won't charge above 95%

    Discussion in 'MSI' started by thefatapple, Oct 18, 2015.

  1. thefatapple

    thefatapple Notebook Geek

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    Hello!

    So my killer wifi (over 5ghz wifi) disconnects itself every few hours for no reason. This doesn't happen with other machines connected on the same network. First I lose internet access, then it won't connect for a few minutes. I'm using the latest drivers and using the Gaming low latency option. I've tried searching for a fix but haven't found one (ninja edit: I'm using the default upload/download values, and killer ethernet connections works like a boss, no problems so far)

    The other question I have is even though my battery appears to be perfectly fine, it won't charge to 100%. It's stuck at 95%. I don't think it's a glitch, it's most definitely a user problem but I haven't found a way around this yet.
     
  2. holliday777

    holliday777 Notebook Evangelist

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    In regards to your wifi, I have had a better experience by removing the Killer Network Suite and just using standard drivers from the Killer website. But, that's just personal taste and doesn't explain the disconnect. You might check your advanced power settings and make sure you're not allowing Windows to sleep the Wifi adapter to save power. That would be the first place I would look.

    I think your battery is just being regulated by the MSI Battery Calibration. It's supposed to extend the life of your battery by not allowing it to continually recharge when plugged in.

    Hope that helps.
     
  3. Ap0plexy

    Ap0plexy Notebook Enthusiast

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    This sounds right. My battery won't charge if it's above about 90%, but once it drops below it will charge to 100% and then allow itself to slowly discharge again.
     
  4. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    For WiFi issue, please try the driver-only solution as holiday777 mentioned, below is the download link.
    http://www.killernetworking.com/images/support/Killer-Ethernet-Wireless_INF.zip

    For battery issue, it is normal, below is the documentation provided by MSI.
    https://service.msicomputer.com/msi_user/support/TechFAQdetail.aspx?formid=2872
    https://service.msicomputer.com/msi_user/support/TechFAQdetail.aspx?formid=3293
     
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  5. thefatapple

    thefatapple Notebook Geek

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    Thank you very much for all your help guys! The Wireless link definitely helped <3 :)
     
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  6. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    You've done well!
     
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  7. thefatapple

    thefatapple Notebook Geek

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    In case anyone is still reading this, I continued to experience wifi disconnect issues even without killer suite. I managed to fix this issue by installing killer bluetooth drivers, which I hadn't done! (This pc came without an OS and some drivers such as the bluetooth so I had to install everything from scratch). Instead of killer drivers, qualcomm drivers were installed by default. I never use bluetooth so I didn't bother to check it.

    Also I don't recommend downloading the MSI battery calibration tool for the 6QE... yet?. I get less accurate readings now. I can spend 3 hrs or more watching netflix on 50-70% brightness on wifi but my battery info will always say 2hr30min at 95-100% battery life. Tested this about 5 times already.
     
  8. Zar

    Zar Notebook Geek

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    I agree with you about the MSI battery calibration tool. It increases battery wear instead of decreasing it. This tool is not good at all. What is your current battery wear level?
     
  9. thefatapple

    thefatapple Notebook Geek

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    Sorry, but what is battery wear and how do I check it?
     
  10. Zar

    Zar Notebook Geek

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    You can download HWMonitor:
    http://www.cpuid.com/softwares/hwmonitor.html
    You can chose to set it up or to unzipped on to the desktop. I recommend to install it because it features very important information about your Motherboard,CPU,GPU, Hard Disk and Battery temperatures levels.
     
  11. thefatapple

    thefatapple Notebook Geek

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    I have Afterburner with Riva statistics. Is the battery information available there? What is it that you're trying to find?
     
  12. Zar

    Zar Notebook Geek

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    MSI Afterburner and Riva Statistics are programs for monitoring your CPU and GPU temperatures. They don't have battery info because they are specifically designed for desktop computers which don't have batteries. If you want the info about your battery wear you can try HWMonitor or HWInfo.
    http://www.hwinfo.com/download.php