The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    MSI GS60 Wireless Issues while Gaming

    Discussion in 'MSI' started by :^), Jul 14, 2016.

  1. :^)

    :^) Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    I posted this on the official MSI forums, but I didn't receive much help.

    Recently I purchased a MSI GS60 Ghost Pro with a Killer Wireless 1535 Wireless Adapter and the Killer E2400 Ethernet Controller. When playing games like Overwatch through wifi, I experience extremely high ping and terrible lag. The thing is, this only happens when the 970m graphics card is in use. When I perform speed tests when the 970m is not in use, I get speeds equal to those of other devices that I have connected to the wireless network. However, once the 970m is in use, I get speeds anywhere from 1/2 to 1/10 of what I get normally. From what I've gathered reading through posts online, it seems the 970m draws so much power from the rest of the system that the wireless adapter can't function properly. I've tried updating the drivers and turning off Killer Bandwidth control, all to no avail. The Killer network adapters seem problematic in general, from what I've read. I was wondering if replacing the wireless card would solve my issue, and if anybody else has experience with this issue.
     
    :^), Jul 14, 2016
    #1
  2. Support.2@XOTIC PC

    Support.2@XOTIC PC Company Representative

    Reputations:
    486
    Messages:
    3,148
    Likes Received:
    3,490
    Trophy Points:
    331
    We have seen issues relating to the Killer bundled software but usually installing the driver only package will resolve. Its worth a shot to try a different wireless card just to rule that out of course ;)
     
    Support.2@XOTIC PC, Jul 14, 2016
    #2
  3. chuong

    chuong Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    Were you able to find a fix? I've been searching for hours but nothing seems to work....
     
    chuong, Aug 8, 2016
    #3
  4. :^)

    :^) Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    I ordered an Intel Dual Band Wireless AS 8260 wireless card and replaced the Killer card with it. I haven't encountered an issue since. I recommend switching out the Killer card with a new one like I did.
     
    :^), Aug 16, 2016
    #4
  5. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

    Reputations:
    1,014
    Messages:
    8,500
    Likes Received:
    2,098
    Trophy Points:
    331
    Not everyone encountered issue like you but there were some.
    Stock driver is usually outdated from the factory therefore what you tried to do were right. But there was another way to verify is by installing driver only and verify the issue.
    Sometimes, it can be a compatibility issue between the router firmware and the wireless adapter.
     
    Kevin@GenTechPC, Aug 17, 2016
    #5
    Prostar Computer likes this.
  6. FTI

    FTI Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    I fixed the problem with the help of this
     
    FTI, Apr 17, 2017
    #6