Hello people,
Im new on this forum so hope I post in the right place.
I bought a MSI GP60 about a year ago. Now yesterday it suddenly out of the blue crashed and I can get it back on anymore. It keeps loading on the MSI log screen and once in a while i gets to booting windows but it crashed right after with a blue screen.
now I decided to install windows agian but first id like to try to get some files backed up, for this i want to remove the hdd from my laptop and attach it to my normal desktop but I dont know where the HDD is located. Is it under the seal for waranty? Because it seems wierd that I have to break a seal to check up my hdd en clean my fans right? Im quite sure here in The Netherlands we have a law stating that the HDD should always be accesible without loosing your waranty. Does anyone knows if MSI will probably still fix my problem and does anyone know the harddisk is actually under the seal?
Hope to hear from anyone soons!
Greetings,
Merijn
-
Support.3@XOTIC PC Company Representative
MSI has said that just breaking the warranty seal does not void your warranty. They put that there to keep people out that may not know what they are doing. As long as you do not damage anything while removing the hard drive your warranty should be fine. I say "should" as what I stated applies to MSI in the U.S, you may want to check locally to see exactly what your local MSI policy is.
An easier way to back up files may be to boot up in Safe Mode (F8) and see if you can get the computer started then you can save your files to an external drive or access another drive on your network and copy the files over.
MSI GP60 crashed. remove hdd
Discussion in 'MSI' started by skunheal, Feb 17, 2015.