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    MSI GE60 - 2PE Apache Pro Windows 10

    Discussion in 'MSI' started by JulienD33, Jul 30, 2015.

  1. JulienD33

    JulienD33 Newbie

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    So yesterday I decided to clean install Windows 10 on my GE60.

    Windows 10 is running just fine, but I can´t boot into BIOS via DEL Button. There is just a Black Screen with a White Dash.

    I called MSI Support Germany and they told me, no Notebook is currently ready for Win 10. Win 10 damaged the BIOS and I need to RMA it.

    I advise everybody to not install Windows 10 currently.
     
    JulienD33, Jul 30, 2015
    #1
    PCTech91 likes this.
  2. jossi

    jossi Notebook Enthusiast

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    in the very beginning time like this should be have some bugs to solve. you know the early adapter sometimes equals to white mouse...
     
    jossi, Jul 31, 2015
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  3. PCTech91

    PCTech91 Notebook Enthusiast

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    I have the exact same issue, wow I thought it was just me. Are you able to still use the OS because I am? MSI should have tested this. I had all the insider previews and never had this problem until so-called RTM.
     
    PCTech91, Jul 31, 2015
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  4. Meaker@Sager

    Meaker@Sager Company Representative

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    [​IMG]

    Then choose to change firmware settings, it should boot automatically in the bios.
     
    Meaker@Sager, Jul 31, 2015
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  5. PCTech91

    PCTech91 Notebook Enthusiast

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    DID MSI FIX YOUR ISSUE? AND WHAT DID THEY DO TO SOLVE IT?
     
    PCTech91, Sep 5, 2015
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  6. JulienD33

    JulienD33 Newbie

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    No they did not solve the Issue. I am going to RMA it after the christmas holidays. :)
     
    JulienD33, Dec 16, 2015
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  7. JulienD33

    JulienD33 Newbie

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    I am still able to use the OS. I am waiting for the time I don´t need the notebook every day so I can RMA it.
     
    JulienD33, Dec 16, 2015
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  8. Prostar Computer

    Prostar Computer Company Representative

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    Alternatively, you can hold down the shift key while clicking on "Restart." Saves you quite a few clicks. :vbsmile:
     
    Prostar Computer, Dec 16, 2015
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  9. Meaker@Sager

    Meaker@Sager Company Representative

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    I have learned that since :)
     
    Meaker@Sager, Dec 16, 2015
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  10. PCTech91

    PCTech91 Notebook Enthusiast

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    You don't have to send it in. I fixed my issue by myself as i had the same problem as yours. To reset BIOS, take off the computer. Unplug it, take out the battery, then hold the power button for 10 seconds. This is the special part...take out the HDD. Plug in the laptop, start it (without HDD in), and BIOS should pop up. Update BIOS or leave it if you want. Unplug laptop and insert your battery back in and HDD. BIOS should now function like it should. Try it before sending it out. It worked for me as MSI only gave me little details and missing steps. These guys don't know who to reset their own laptop BIOS hardware wise. I took out the hard drive out of curiousity and it worked out for me.
     
    PCTech91, Dec 26, 2015
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  11. JulienD33

    JulienD33 Newbie

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    You know what... yesterday I started the PC and the BIOS came up. Somehow it is working again without me doing anything. Now I updated the BIOS and I am going to clean install Windows 10 again.
    Hopefully the "white Dash - BIOS not working" will not come up again after installing Win 10.

    I will keep you informed.
     
    JulienD33, Jan 27, 2016
    #11
  12. JulienD33

    JulienD33 Newbie

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    So I installed Win 10 and BIOS is still working. So if anyone runs into the same problem... (BIOS not working ; White Dash; when installing Win 10)

    What I did:
    1. Revert back to Win 8.1
    2. Wait 6 months (suddenly my BIOS started working again after 6 months)
    3. Install Win 10
     
    Last edited: Jan 27, 2016
    JulienD33, Jan 27, 2016
    #12