MSI Confusing Advertising: which GT72VR has 120HZ Display?

So I ordered a GT72VR-015 from Newegg because according to MSI and the Notebookcheck's review of the MSI GT72VR -015 it is a 120hz display. MSI pulled the press release down yesterday, but the webcache is still there. If you google tons of sites have said the GT72VR line will have 120hz displays.

According to Xotic PC and Ibuypower on Amazon they are in fact only 60hz:

Question:
Which models have the 120 Hz refresh rate?
Answer:
GT73VR, GS73VR, and GS63VR
By XOTIC PC on August 17, 2016
Models that have 120 Hz refresh rate are GT73VR and GS73VR.
By iBUYPOWER Market Place on August 17, 2016
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There is also a reddit post about the same thing, which has conflicting info where MSI told one guy all the GT72VR are 120hz, but someone who has one says it's only 60hz.

I get this laptop today, if it is only 60hz I am going to be pissed, since they advertised it as 120hz. If I had know I would have bought a GT73VR. I already sold my desktop once I pulled the trigger and can't be without a laptop for weeks while I wait for the $2200 version of the GT73VR 1070 120hz models to get released/ship.

This seems ripe for a class action suit or something.

 

could be maybe firmware issues (bios, EC)?

 

You wouldn't pull down a press release because of BIOS issues, this is damage control. The release they pulled down states

"To deliver a better visual experience, GT72VR Dominator is embedded with 120Hz/5ms panel, the fastest mobile display. Moreover, with True Color Technology, the built-in monitor is close to 100%sRGB ready."

 

I believe you can ask the refound once you receive it. Do that

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Some models have 120Hz panel and some don't. It's one of the optional features based on price level.

 

I get that, but MSI has made a mess of saying which model has 120hz and what is 60hz. I contact Xotic PC and they said:

"My materials indicate that the GT72VR has the 120hz screen and the GT72VR TOBII does not." Which confirms what I thought when ordering from Newegg.

I order the exact model; same specs, price and model number that Xotic PC has listed, the -015, so I will see in a few hours. If it does need to be activated via BIOS update or something they really need to put out something saying so.

 

GT72VR is 60Hz/75Hz + G-Sync.
GT73VR is 120Hz w/o G-Sync.

 

These models currently appear to be 60Hz with G-SYNC in some of them.

Other models may differ. I've tried searching around and cannot seem to find a definitive answer. These machines are just too new right now, info is scarce.

 

You sell but you cannot say what!?!?!

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This seems odd, wasn't the gt72 display 75hz with gysnc last year? Why go backward? This is one of the things I was confused about. 75hz with sync I can live with, but 60? It seems like I went back in time 2 years.

 

Is the 120Hz monitor going to get G-Sync when the drivers are ready?

 

Waiting for Nvidia to complete certification on 120Hz before their driver starts to support them with G-Sync.

 

Notebookcheck reviewed the MSI GT72VR 6RE-015 and it is 1080p 120hz + G-sync.

"Our test configuration is equipped with a 1080p screen that promises 120 Hz refresh rate, 5 ms response time, G-Sync, and a 94 percent NTSC color gamut. According to MSI, its GT72VR is the first notebook to offer this entire set of features at a consumer level. The 4K UHD configuration does not currently offer the higher refresh rate and will likely be slightly different in terms of response times and color coverage as well, so our data below reflects only the 1080p option." -NotebookCheck

http://www.notebookcheck.net/MSI-GT72VR-6RE-015US-Notebook-Review.171103.0.html

 

I wondered if the reviewer has screenshots on the panel information such as this screenshot (image is not related).

 

Do the 120Hz screens in the current crops of 10 series laptops (GS73VR, GT73VR, etc.) support 3D Vision/LightBoost/ULMB?

 

Got linked to this website from another forum. Just wanted to confirm that I bought the GT72VR 6RE today and it supports both 120hz refresh rate as well as GSYNC. My model has the TOBII as well.
http://imgur.com/a/NWznI

 

Nice to know, thanks. Anything about Stereoscopic 3D or ULMB in the NV control panel?

 

What's the difference between G-SYNC, ULMB, and the Fixed Refresh options?

 

Fixed refresh is the standard - monitor refreshes at a constant rate. Gsync is variable refresh rate - monitor refreshes when GPU sends a new frame. ULMB stands for ultra low motion blur, it's fixed refresh @ 100 or 120Hz with a strobed backlight. The strobed backlight reduces motion blur by only lighting up the screen for a fraction of the frame, minimizing image retention. ULMB evolved from 3D Lightboost, which used a strobed backlight for stereoscopic 3D to minimize frames for one eye bleeding into another.

For more info on Lightboost, check out http://www.blurbusters.com/zero-motion-blur/lightboost/

 

Thanks. So I take it ULMB is what's used in most TVs now to get rid of motion blur?

And with G-Sync, say you're only getting 30 fps - the monitor will only refresh at 30 Hz then?

 

G-Sync changes refresh rate to ensure a smoother experience. Refresh rate varies constantly.

 

So what's the deal with this topic? Title says false advertising, but is it? Users have confirmed 120hz screens. What is it SR13?

 

I believe this issue has been cleared and questions were answered accordingly by many users.

 

There is still no gt72 with a 120hz secreen avaiable or is there?

 

From where did you buy this GT72? Provide a link please.

 

I am a bit confused...so what kind of screen does this model have?

https://www.amazon.co.uk/gp/aw/d/B01K5R4EXQ/ref=ox_sc_act_image_1?ie=UTF8&psc=1&smid=A3P5ROKL5A1OLE

 

I will change the topic title so that users can ask for specific models that do cover the 120hz screen. Any user that has questions about it can post here.

 

An update about this review, apparently it wasn't the 120hz 5ms model they tested.

(August 22, 2016 correction: Our test model is equipped with a 60 Hz panel and not a 120 Hz panel as previously mentioned. The 120 Hz/5 ms panel is still a separate option for the GT72VR)

 

So indeed notebookcheck reported 120hz as a mistake, and GT72 exists in both 60hz gsync and 120hz versions. They better clear this up so that consumers know well enough what display they are getting.

 

Come on MSI, why have this type of confusion again?

Same thing happened with the initial GT72 2OD release, where it was initially reported that only the $3k and up SKUs would have the IPS display, but myself and others who bought through Amazon ended up with the IPS on the standard GTX 980M SKU.

I'd be pissed if I bought the same exact SKU as someone else, but received the inferior screen.

 

Sorry for the late reply, I will check and post back here.

I bought it from Computer Alliance, Brisbane, Australia. http://www.computeralliance.com.au/msi-gt72vr-6re-099au-17.3-core-i7-dominator-pro-notebook-win-10

 

I would like to know why MSI doesn't make touchscreen laptops? or do they if so what model?

 

Mine only lists G-Sync and Fixed Refresh.

 

Dominator Pro-257 is the model with the 120Hz screen

 

Full spec from MSI official page for Dominator Pro-257.
[ View]

 

Im looking at getting the new MSI GE72VR 6RF though I am not 100% clear what I am getting exactly either because some reviews mention it has 256GB SSD and every site I come on to purchase the laptop lists that it only has 128GB SSD.
Point is none of these mention what type of screen it has except the resolution....
Can anyone confirm what refresh rate is and whether its GSYNC enabled or not?
Many thanks

This one just to confirm
https://www.amazon.co.uk/MSI-GE72VR...=UTF8&qid=1480578906&sr=8-3&keywords=MSI+GE72

 

60Hz, no G-Sync. There's one model that comes with 256GB SSD so it depends on the model #.

 

The -288 should also have one.

 

Pretty sure they don't.

 

Hello . When i bought this laptop i had 60 hz , but when i recently update the bios in order to have g-sync capabillity i noticed my laptops monitor went up to 75hz. I dont have the option to change it back to 60 hz, only 75 and 40 hz. Is there something i can do to go back to 60?

 

Try creating a custom resolution under the nvidia control panel.

 

Why would you want to go back to 60Hz, when 75Hz is objectively better?

 

Exactly, why do you prefer 60 to 75?

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Guys remember that last month assassins creed origins came out , and destiny that im playing is not going very well either with the 1060, i m afraid to imagine my gpu trying keep up to 75 fps in the future games..

 

The only 2 reasons to want for 60HZ are:
- video playback of 30/60 fps recordings.
- 60fps capped games which i hope are burried for good.
If you want for 60HZ instead of 75 due to slow GPU then you have no idea about the subject. Leave it as it is for yoyr own good.

 

If your laptop already is limited in performance by games, G-sync will make up the difference and your game play should be the same for games that won't quite make 60hz as well as 75hz, it will appear the same to you.

For games that do run faster, increasing from 59 FPS to 74 FPS, the load will be higher, as will the temps, and fan noise. You can fix that by limiting the FPS with a frame limiter. Back to 59 FPS, or even lower.

G-sync in a laptop is different, but the external monitors with a G-sync module will frame rate "double", "triple", or even "quadruple" as the actual FPS drops below the monitor refresh:

" G-Sync treats this “below the window” scenario very differently. Rather than reverting to VSync on or off, the module in the G-Sync display is responsible for auto-refreshing the screen if the frame rate dips below the minimum refresh of the panel that would otherwise be affected by flicker. So, in a 30-144 Hz G-Sync monitor, we have measured that when the frame rate actually gets to 29 FPS, the display is actually refreshing at 58 Hz, each frame being “drawn” one extra instance to avoid flicker of the pixels but still maintains a tear free and stutter free animation. If the frame rate dips to 25 FPS, then the screen draws at 50 Hz. If the frame rate drops to something more extreme like 14 FPS, we actually see the module quadruple drawing the frame, taking the refresh rate back to 56 Hz. It’s a clever trick that keeps the VRR goals and prevents a degradation of the gaming experience. But, this method requires a local frame buffer and requires logic on the display controller to work. Hence, the current implementation in a G-Sync module."
https://www.pcper.com/reviews/Graphics-Cards/Dissecting-G-Sync-and-FreeSync-How-Technologies-Differ

So, even if your monitor is now set for 75hz, you can disable v-sync and use a frame limiter to set the FPS to something your laptop won't "whine" about - reducing FPS will drop load, CPU / GPU temps, and reduce fan noise (whine), so you could try setting the FPS to 59 (1 less than 60 for 60hz G-sync) and let G-sync make up the frames and/or set the refresh for you accordingly.

CPU/ GPU load-wise that would be the same as if your display had a custom refresh of 60hz putting you back where you were before the update changed your refresh to 75hz.

Keep dropping the FPS until the load on the laptop is to your liking, like 49 FPS, or 39 FPS, or even 29 FPS as in their examples.

You can see how your laptop G-sync / display react to these lower RPS limits and decide if you like the views.

Some games will let you set FPS in the settings, most won't, so an external app like RTSS that comes with MSI Afterburner would work, that's what I used to tune FPS and limit tearing before G-sync came out.

https://www.guru3d.com/files-details/rtss-rivatuner-statistics-server-download.html

or direct from MSI:
https://www.msi.com/page/afterburner

Windows 10 is always interfering with some app and breaking it, and MSI Afterburner + RTSS isn't an exception:

New update breaks RTSS, MSI Afterburner causes recurring error window. Quick fix + link
https://www.reddit.com/r/Windows10/comments/6siksr/new_update_breaks_rtss_msi_afterburner_causes/

That bug is fixed, and you shouldn't see a problem now (as reported in that reddit post), but be aware to check the forums / reddit for reports of problems should a Windows 10 update or MSI AB+RTSS update break functionality in the future, it's always a good idea to check before doing updates too.

Please come back and let us know which settings worked for you

 

ok i think the g-sync is better than vsyn or nothing. You enlightened me, thanks

 

G-sync needs a frame limiter, and v-sync does that for the refresh rate - 1, so it will sync to 74 FPS, or lower depending on the laptop's ability to keep up to 74 FPS.

V-sync adds latency, so using a straight frame limiter like RTSS will be "better", and also allow you to vary the FPS to fit the load you want to put on the laptop.

It's just another way to do what G-sync needs, to keep the FPS to no more than Refresh-1. Do the same with RTSS, no higher FPS than 74 FPS, and it's the same effect as G-sync needs with less latency.

Anyway, another thing to try

 

FYI, monitor with lower Hz mode doesn't affect GPU utilization. You can set monitor to 30Hz and system will load GPU+CPU about the same no matter of frame syncing. If you don't see frames, that doesn't mean GPU didn't render those, hence you get input lag on vsync ON in CS or any game which is easy to render way above monitor framerate.
Only limiting fps in GPU drivers/Games (provided option exists)/RTSS or GPU features like Radeon Chill can actually lower system load (downclocking and other power tinkering wasn't counted).

 

Ok , so in manage 3d settings , global settings of nvidia control panel , vsync what setting should i have it? On , off , or fast? I read somewhere that leaving it on enables a special v sync that limits the fps to 75 which is my monitors max refresh.