MS-1039 bluetooth problem

I received my MS-1039 today, along with an MSI bluetooth mouse, and all of the drivers that are supposed to control them are installed. However, when I try to have the control detect the mouse, it can't find it. Both of the different instruction manuals say to open the "Bluetooth Devices" in my control panel, but when I go to my control panel I find that I don't actually have this icon at all. I searched my computer for "Bluetooth Devices" with no success, and I even searched for it in Windows help. I found a hyperlink to Bluetooth Devices in the help section and clicked it, but it didn't take me anywhere, while a hyperlink to Add/Remove Programs works fine.
Does anyone know what I can do?

 

lich,

did you use the hardware button to turn on the bluetooth first? You have to first turn that on so it will finish installing the drivers.

Usually you can install the Bluesoleil program software first, then hit the hardware button and let Windows install the drivers themselves.

Also, MSI's installation software sometimes 'hides' the bluetooth driver on their flash setup program if you don't have the bluetooth on, so you may have to go into the CD and look for Bluesoleil.

 

The hardware button has been on the entire time. I also did the pairing step, and got the blue light to come on. I'll copy the next step straight from the mouse manual:
"Make sure the Bluetooth function in your PC is active. Click the Bluetooth icon in the tray. Click [Add] button on Bluetooth Devices window."
When I click the Bluetooth icon, what comes up isn't a Bluetooth Devices window, it's BlueSoleil. If I click the red ball, it searches for new devices and then says "No new device is found." I also looked all over BlueSoleil and couldn't find any other way of adding it except by "Add New Device" which requires knowing the IP of my mouse.
I've never used Bluetooth before, so maybe there's something I'm missing, but I'm quite confused.

 

Sounds like you're pretty much on track. The most common problem is actually getting the BT to come on (the indicator light change).

After driver install:

1. Enable hardware button on notebook
2. Start/Launch Bluesoleil software
3. Enable hardware button on mouse
4. do a search from Bluesoleil
5. Bluesoleil should find and connect to mouse pretty quickly

 

Interestingly enough, Coffee, the MS-1039 behaves differently than previous MSI models with regards to the indicator light. The light will activate for Bluetooth even if you have an Intel Pro Wireless mini-PCI module installed (I imagine that this holds true for any other exclusively WiFi cards). So, in this case, the indicator light coming on no longer signifies proper functioning.

 

so you're saying the light will come on even if you dont have the MSI bluetooth wifi combo card??

 

Hello, I was just wondering if you ever figured out this problem. I just got a new Bluetooth mouse as well, and I am having trouble activating my connection. Did you ever figure out the situation with the hardware light? The light changes to green then blue, and I'm not sure how it should be set.. The only Bluetooth device in my hardware profile is the Bluetooth PAN network adapter. Under the "details" tab I can see two "power state capabilities", D0 and D3. Its "current power state" is always set to D0, I can't figure out to change it to D3. Under "power state mappings", there are 6 values, S0 through S5. S0 corresponds to the power state D0, and th others all correspond to D3. I'm can't figure out how to get the thing turned on. I've got the BlueSoleil drivers running, but I'm not getting anything from that right now. Any help would be appreciated, thanks!

 

If you have BlueSoleil:

put the mouse in pair mode, then discover in BlueSoleil. it will find the device, click on it and pair device (enter device code) them refresh services. the device should then connect. Make sure BlueSoleil security is on medium............