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Lost All Bluetooth Capability--Please Help Me Get It Back.

Discussion in 'MSI' started by haints, Aug 26, 2018.

haints Notebook Geek

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I'm so pissed right now. I was trying to get my ps4 controller to connect to my GE72 2QD and I made the mistake of installing the SCP driver which is supposed to do just that ... it didn't work and when I uninstalled it crippled/erased my bluetooth capability---same thing described in this thread here, I think:

https://rog.asus.com/forum/showthread.php?39623-Bluetookth-Dont-work-after-Install-SCP-driver!

I tried enabling hidden devices in device manager and uninstalled everything bluetooth hoping that windows would find the missing device drivers ... nothing. I tried downloading and reinstalling the intel bluetooth driver from MSI ... nothing. Made no difference. I tried starting all bluetooth related services to automatic. Nothing. It's like all trace of bluetooth has vanished from my laptop.

Please help me get it back.

EDIT: Intel Wireless Bluetooth is showing up under "Other Devices" (Other than what?) but the only option is to remove it. Still not showing up under device manager.

EDIT: Got it back. Had to go through and root out everything left behind by SCP that its uninstaller didn't actually touch.

Last edited: Aug 26, 2018

haints, Aug 26, 2018

#1

Kevin@GenTechPC likes this.
Kevin@GenTechPC Company Representative

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haints said: ↑

I'm so pissed right now. I was trying to get my ps4 controller to connect to my GE72 2QD and I made the mistake of installing the SCP driver which is supposed to do just that ... it didn't work and when I uninstalled it crippled/erased my bluetooth capability---same thing described in this thread here, I think:

https://rog.asus.com/forum/showthread.php?39623-Bluetookth-Dont-work-after-Install-SCP-driver!

I tried enabling hidden devices in device manager and uninstalled everything bluetooth hoping that windows would find the missing device drivers ... nothing. I tried downloading and reinstalling the intel bluetooth driver from MSI ... nothing. Made no difference. I tried starting all bluetooth related services to automatic. Nothing. It's like all trace of bluetooth has vanished from my laptop.

Please help me get it back.

EDIT: Intel Wireless Bluetooth is showing up under "Other Devices" (Other than what?) but the only option is to remove it. Still not showing up under device manager.

EDIT: Got it back. Had to go through and root out everything left behind by SCP that its uninstaller didn't actually touch.

Click to expand...

So you were able to resolve the issue then?

Kevin@GenTechPC, Aug 28, 2018

#2