Is Msi good?

I am getting sick of looking around for a laptop.
I came to Asus Gseries, and apparently they are horrible because of the RMA.. no idea what that is but people advised not to get it. I thought Asus was best in the game.

Msi has always been on my look.
The GX660R-060US is one i have been interested in.

Any problems with Msi?
How is the warranty for people who live in Canada?

How is the screen on this machine?

 

uhhhh there is no problems with the Asus RMA (return to the manufacturer). Its actually one of the best warranties that you have out there. The G series is the screwed one though, it only gets one year of standard warranty.

 

OMG thank you! thats what RMA means

Is there a lot of problems in the Asus G73?
Would you buy Asus g73 or the Msi GX660R?

 

What's your budget?

 

get the gx660r, i have a dead g73jh by my side, they got a lot of problems, starting from the vga driver you only can use the official release, you can use a beta bios out there but waranty aboid doing that..... monitor problems, some guys got heat bla bla, believe me get the msi, the only problem so far with them is with some sandforce ssds but the problem is not only with this laptop

 

I came from an Asus G51vx, and I had no problems with it.

Between the G73/G53 and the GX660R, it comes down to whether you like one aesthetic over the other, whether you like one or two USB3.0 ports, or whether easy access to your laptop's innards are important.

With my wants/needs, I went with the GX660R. Can't really go wrong with either, to be honest.

 

I may be in the wrong section, but I can't help feeling trolled by this ridiculous load of misinformation.

For the record, I have had zero problems with my G73 from day one, and it's one of the cheaper Best Buy models.

You can use any official reference driver from AMD designed for the 5000 series AMD cards. Flashing the vBIOS to version v93 (GSOD free version) DOES NOT void the warranty, and it was actually posted by a representative from Asus. If it DID void warranty, then why have so many users (me included) flashed the vBIOS?

Monitor problems (PSOD) is as common as something similar happening to your MSI.

As for heat problems - That's not a problem with the notebook. That's an unlikely occurrence resulting from under-trained employees at Asus facilities. Dell, HP, and a lot of other companies have this issue as well.

 

I agree with CZX58 Shadow, pick whichever you like. They have the same configs.

there is no heat issues with the g73 series, it has one of the best cooling solutions for a laptop, the Sagers and AW are other good choices, being sager noticeably better in terms of performance, cooling, upgreadability... But you pay a pretty penny for it.

 

Gary Key: This solution is to fix the GSOD problem that has been reported. It is provided as is and will only be supported by yours truly until officially released on our support site. If you are not comfortable flashing the vBIOS on the G73Jh and have a GSOD issue with drivers other than those at the ASUS support site then I highly suggest you contact our Service group to arrange a RMA. Although every precaution has been taken to ensure the safety of this flash, there is always the possibility of a failed flash due to power outage, hardware modifications to the unit, or simply bad luck.
So, theres no official release yet, thanks to that bios i was able to use amd official drivers release, it was the light in the dark for many g73jh users, (after 5 months of the purchase), then after 2 months of that PSOD, nice, 2 months of RMA, so the laptop should come with 0 problems, after start a game the fps was going down and down so i check the temps and they was right next to the heaven, so i dissasembly my g73 (voiding the warranty) repaste with icd7 and everything comes to the normal again, i tried the Beta BIOS - Possible Missing Keystroke Fix by gary hoping it will be the aswer again like the vBios release by him, but no luck this time, mine was 1 of the ones that after bios update the laptop dies, and that was why i decide to quit trying to fix my g73, is an awesome machine but like me many and many people got problems with it, you can go to the asus section in the forum and you will see by yourself with 30 min of reading, right now im using this gx660 1 month so far is a short time to say something, i buy a adata sandforce s599 ssd and it didnt work with this laptop, so i buy another ssd patriottorqx and it works fine, but like i said it wasnt a problem only in this laptop, many pm55 and hm55 are reporting that problem with sandforce drives, so after all this reading go with whatever you want, both works amazing for games, just try to take the advice of a user that got both laptops on his hand, and take a time and read all about them before buy someone, im not being a fan of any brand just trying to be objetive in my post, sorry if someone doesnt feel or think the same

 

Thanatopsy great post, i understand your not trying to be biased

I am doing reading around, i am hearing a lot of stuff about Asus, that you have to update the bios to get the keyboard and other things working properly, not sure what else but i'll find out.

For me, it will really come down to, like Forge said, the aesthetics and size of one over the other.

 

...welcome to the flame war.

Ok, everyone has good experiences and bad experiences. Regardless how good or bad a company is, there will always be lemons, and there will always be systems that go forever with no problems. Sometimes you're lucky, sometimes you're not. Asus and MSI are about on par when it comes to build quality if you average it out.

and ALL service centers suck, regardless of company. Remember that their job is to save the company money by replacing as little as possible. Blame capitalism.

 

Well said minerals.

 

Couldn't be any more right.

Its just nerve racking choosing because its your money that your spending, and you want it to be well worth it especially when paying a lot of money for a laptop.

Well, it will bare down right to aesthetics when i see the two of them. Both are good price range for me.

Appreciate the help

 

The best advice I can give you is, if you really want to reduce the points of failure, buy from either Gentech, xoticpc, rk, or other small resellers that we know have great customer service and can preupgrade for you. If you purchase any upgrade at these places, you can ask them to test the hell out of it before they ship it out to you. That way, it's a lot less likely that a faulty laptop will make its way into your hands.

 

I was going to buy the Sager at first, but its just not worth it man, buying from any online sites thats not in Canada.

It costs a fortune for shipping, warranty, and taxes. at least if i buy from a local store, i can cut the $100 shipping cost, and have the ability to return it to the store within a month.

 

Well, I'm Canadian and had an MSI laptop. The keyboard fell off/broke after a few weeks and I sent it to the Ontario repair facility. It took them 5 weeks to fix. They also made ME pay for the shipping there (60$).

The screen on the GX640/740 is awful, however if you get a high end GX660R, then the screen is comparable to one's of the Asus G53JW.

If you want the fastest in RMA servicing, AW/Dell/HP are the winners in Canada.

AW = 1-2 days (tech visit next day)
Dell = 1 week
HP = 1 week
Asus = 4 weeks
MSI = 5 weeks
Toshiba = 4 weeks
Acer = 4 weeks
Sager = 3 weeks

If you do end up getting an MSI, I recommend GenTechPC and would rate them 10/10 (dealt with them many times). Ken will help you if you have any issues and is very responsive.

 

Well technically it means Return merchandise authorization but yes it simply means what you said.

As far as asking whether asking MSI is good or not may be biased when asking in the MSI section. I would recommend writing up a What Notebook Should I Buy thread and have everyone share their opinion.

 

Is Gentech not in the U.S?

How much was shipping when you bought it?

 

Since we're on the subject of RMA. MSI RMA service is indeed lacking. I had to send my laptop in twice for the same issue and was without a laptop for approximately 6 weeks total. They also stole my bloody felt pad that goes between the keyboard and screen. They were nice enough to pay for shipping the second time though, but only after I raised hell over the phone.

 

Yeah, MSI = Awesome.
I'm really satisfied, the performance is great! Mafia2 at 60FPS all at max, and DeadSpace2 at 100-250FPS

The keyboard is decent though I also like how easy it is to open it up to replace/upgrade stuff

 

Yes Msi are great,

I've dropped and thrown my 6555 (725) regularly, its still alive, not smoking, and well, its good put it that way.

MSI RMA has gotten worse, they used to deal promptly, now they're in (ITS A RISKY DECISION) turf :')

 

Check out fortnax.com

Also off the subject of resellers but still on RMA - If you ever buy from Ebay, and the you want to return something NEVER TRUST THE SELLER until you have a paypal dispute open specifically telling you that you can return for a full refund.

Just wanted to bring that up, because its much worse than any other RMA situation described. And you can trust me on this...
i feel pretty bad about it but i have someones laptop and money right now because of that...

 

If the company gets 10/10, Ken gets an 11/10. The guy really knows how to treat people well.

 

50$ is standard UPS (5 business days if you live in Ontario)
150$ is expedite UPS (you get it within half a day - yes seriously)

If you pay with paypal e-cheque, -3% gets knocked off the laptop too All in all, excellent company.

 

What taxes do you pay?

 

Ontario pays 13% HST for laptop imports, however it's different for every province. Alberta has it easy (5%)

 

Yeah I bought this laptop when I was back in Alberta for a few weeks Saved me almost $100 from buying it back in Ontario.