The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Green pixels when it get hot, help!

    Discussion in 'MSI' started by rpanic, Jun 1, 2015.

  1. rpanic

    rpanic Notebook Enthusiast

    Reputations:
    0
    Messages:
    46
    Likes Received:
    0
    Trophy Points:
    15
    Maybe somebody here can help me with this problem. I have a MSI barebones 17” with a 680m. Whenever I play a graphic demanding game I eventually get lots of green pixels that take over screen. If I turn the fan on high they usually go away after a minute or two.

    I never re-pasted the GPU and I am thinking this will fix the problem, does it just have one spot where I would add paste if I took the heat sink off, do I need heat sink pads or anything?
     
  2. rpanic

    rpanic Notebook Enthusiast

    Reputations:
    0
    Messages:
    46
    Likes Received:
    0
    Trophy Points:
    15
    Bump.

    Nobody has had this problem?
     
  3. rpanic

    rpanic Notebook Enthusiast

    Reputations:
    0
    Messages:
    46
    Likes Received:
    0
    Trophy Points:
    15
    My temps on CPUID HDMonitor don't seem to high for when it all starts to turn green. Green pixels seem to start and mostly take over anything on the screen that should be black.

    Temps when gaming:
    Tz200 28c
    Tz201 30c
    THRM 81c

    TMPIN0 83c

    CPU cores 1-4 79-81c
    GPU 81c
     
  4. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,436
    Messages:
    58,194
    Likes Received:
    17,902
    Trophy Points:
    931
    Have you tried lowering your core or memory clocks to see if the issue goes away? It may hint to the source of the issue.
     
  5. rpanic

    rpanic Notebook Enthusiast

    Reputations:
    0
    Messages:
    46
    Likes Received:
    0
    Trophy Points:
    15
    Should I use msi afterburner to do this? Haven't really had to mess with anything since I put it together a few years ago.

    Edit

    I used msi afterburner and lowered memory, it had no effect on the green pixels once they started to pop up. Only thing that gets rid of them to turn the fan on to full blast which doesn't always help with some games, or just quit game and wait a bit.
     
    Last edited: Jun 3, 2015
  6. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

    Reputations:
    1,014
    Messages:
    8,500
    Likes Received:
    2,098
    Trophy Points:
    331
    Is the exhaust port blocked? Make sure the system has enough airflow while it's on the desk.
     
  7. zipperi

    zipperi Notebook Deity

    Reputations:
    53
    Messages:
    741
    Likes Received:
    190
    Trophy Points:
    56
    Try lower the core freq, it's more probable.
     
  8. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

    Reputations:
    1,268
    Messages:
    7,186
    Likes Received:
    1,002
    Trophy Points:
    331
    While your temps do look normal it does sound like a heat issue. It happens when you game and the temps go up, then when you turn on max fans which in turn the temps go down the green dots go away. Before you do a repaste you can open up the bottom of the computer and clean out any dust that has built up in the fans and vents. Be sure to prevent the fans from spinning freely while cleaning them.
     
  9. rpanic

    rpanic Notebook Enthusiast

    Reputations:
    0
    Messages:
    46
    Likes Received:
    0
    Trophy Points:
    15
    I blew out the vents and everything a couple of months ago when I first encountered this problem. I can feel a good hot breeze coming from the vents.
    Seems like it starts right around 80c. I’m thinking maybe one of the memory modules doesn’t have thermal pad or something on the gpu. I have a fluke temp gun maybe that can help figure it out. I hope that it’s not a gpu going bad.
     
  10. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,436
    Messages:
    58,194
    Likes Received:
    17,902
    Trophy Points:
    931
    It could be the vrms getting unstable as they heat up. Try a repaste/repad.
     
  11. rpanic

    rpanic Notebook Enthusiast

    Reputations:
    0
    Messages:
    46
    Likes Received:
    0
    Trophy Points:
    15
    Eureka!
    I plugged hdmi into my TV let it run for a long time no problem on either screen. When I unplugged hdmi screen blinked boom green pixels. I plugged hdmi cable back green pixels still on laptop screen but not on the TV.

    Ok so what would that be cause, loose monitor cable that heat is affecting?

    Edit: both the laptop monitor and TV are running at same resolution. Also I noticed on the laptop is set to 59 hertz I changed it to 60 not sure if it will effect anything just trying to figure out if this is a software or hardware issue.
     
    Last edited: Jun 4, 2015
  12. Meaker@Sager

    Meaker@Sager Company Representative

    Reputations:
    9,436
    Messages:
    58,194
    Likes Received:
    17,902
    Trophy Points:
    931
    Possibly, both are under optimus in your machine so the scene is rendered by the dgpu bit outputted by the igp.
     
  13. rpanic

    rpanic Notebook Enthusiast

    Reputations:
    0
    Messages:
    46
    Likes Received:
    0
    Trophy Points:
    15
    I reinstalled Intel and Nvidia drivers that did nothing. I reseated monitor cable on board and that also did nothing.

    What are the key differences between the HDMI out and the cable going to the monitor why does one not have issues and the other does not?

    Going to try repaste/pad Friday.
     
  14. rpanic

    rpanic Notebook Enthusiast

    Reputations:
    0
    Messages:
    46
    Likes Received:
    0
    Trophy Points:
    15
    I repasted and replaced thermal pads and now its running about 5-10c higher but that might be because I just did it 30m ago and it needs to set. It had no effect on when the green pixels pop up, I thought with higher temps they might pop up faster but they didn’t so I’m starting to think this issue has nothing to do with Nvidia GPU. Since the output to HDMI works I’m thinking it has to be something with motherboard but I don’t know what or if it can be fixed :(.
     
  15. rpanic

    rpanic Notebook Enthusiast

    Reputations:
    0
    Messages:
    46
    Likes Received:
    0
    Trophy Points:
    15
    Still have this problem driving me crazy, anybody around LA area that I could drop it off at to have a look at? Or anyone came across this same issue? Don't know if its worth fixing.
     
  16. Kevin

    Kevin Egregious

    Reputations:
    3,289
    Messages:
    10,780
    Likes Received:
    1,782
    Trophy Points:
    581
    Have you completely removed the fan, cleaned it of dust, and done the same thing with the grilles of the heatsink?

    Had the same issue with my old GT70, and that solved it. The heatsink grilles were utterly clogged with dust.
     
  17. rpanic

    rpanic Notebook Enthusiast

    Reputations:
    0
    Messages:
    46
    Likes Received:
    0
    Trophy Points:
    15
    I even took off the heat sink, and reseated the screen cable. Just did a fresh install of windows 10 hoping that might do it, no change.

    Checked it again when I use HDMI out to a monitor no issue, unplug it and the laptops screen black pixels are all green. Close what ever game I'm playing to test and after a few minutes the green pixels go away.
     
    Last edited: Oct 20, 2015
  18. ryzeki

    ryzeki Super Moderator Super Moderator

    Reputations:
    6,552
    Messages:
    6,410
    Likes Received:
    4,087
    Trophy Points:
    431
    Can you record a video of the issue happening? The way you describe it makes it seem as if the screen itself is going bad or something.
     
  19. rpanic

    rpanic Notebook Enthusiast

    Reputations:
    0
    Messages:
    46
    Likes Received:
    0
    Trophy Points:
    15
    Il try never posted video before. I found this example on youtube of an ipad that looks exactly like my problem.

     
  20. rpanic

    rpanic Notebook Enthusiast

    Reputations:
    0
    Messages:
    46
    Likes Received:
    0
    Trophy Points:
    15
    Does anyone know the thickness that the thermal pads around the GPU? Any product that anyone could advice, should I use copper shims instead with thermal paste or just thermal paste instead of the pads?
     
  21. PCTech91

    PCTech91 Notebook Enthusiast

    Reputations:
    0
    Messages:
    29
    Likes Received:
    5
    Trophy Points:
    6
    BUY A NEW GPU!
     
  22. rpanic

    rpanic Notebook Enthusiast

    Reputations:
    0
    Messages:
    46
    Likes Received:
    0
    Trophy Points:
    15
    Success

    I replaced the thermal pads that I put on last time that were 1mm with .5mm that I read around here somewhere was the right size. Repasted gpu with Gelid instead of AS5. My temps now max at 76c. It takes a long time for the green to pop up now and goes away fast if I turn the fan speed up.

    I don’t like how loud the fan sounds on high is so I bought Opolar LC05 vacuum cooler and attached it to the back vent at low speed and my screen never turns green now.

    Not perfect but I'm happy again :)
     
  23. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

    Reputations:
    1,014
    Messages:
    8,500
    Likes Received:
    2,098
    Trophy Points:
    331
    The GPU is defective, what you did is not a total fix and the issue can worsen down the road.
     
  24. rpanic

    rpanic Notebook Enthusiast

    Reputations:
    0
    Messages:
    46
    Likes Received:
    0
    Trophy Points:
    15
    That's also what I think. I'll be happy if I can at least get another year or so out of it.
     
  25. ryzeki

    ryzeki Super Moderator Super Moderator

    Reputations:
    6,552
    Messages:
    6,410
    Likes Received:
    4,087
    Trophy Points:
    431
    Good luck man, after issues like that presents themselves, it is a ticking bomb. I have had several GPUs die on me before :p
     
  26. rpanic

    rpanic Notebook Enthusiast

    Reputations:
    0
    Messages:
    46
    Likes Received:
    0
    Trophy Points:
    15
    If and when it does poops out on me, whats the best/easiest card to upgrade to?