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    Got back GS60 Ghost Pro after 3 months service - discovered camera no longer detected by Windows 10

    Discussion in 'MSI' started by sz1a, Dec 24, 2016.

  1. sz1a

    sz1a Notebook Guru

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    Hi,

    I had my GS60 Ghost Pro 064 sent for service to XoticPC and MSI due to Raid 0 failure (SSD controller fried), problems with the screen and a few other things. The service took roughly 2.5 to 3 months.

    I just literally got the computer back, only to discover that the camera is no longer recognized by the system. Since I live in Europe I don't want to spend another $250 on shipping. Could someone help by telling me where to check that the camera is connected to the motherboard? Do I have to take the screen apart or is there a connector that can be inspected by just popping the back cover off?

    Thanks and merry Christmas to you all.
     
    sz1a, Dec 24, 2016
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  2. sz1a

    sz1a Notebook Guru

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    Problem solved. Hit Fn + F6. :rolleyes:
     
    sz1a, Dec 24, 2016
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  3. Support.1@XOTIC PC

    Support.1@XOTIC PC Company Representative

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    I'm glad to hear that you found the resolution for that. It is a pretty common question on MSIs. But if you do have any questions on your new computer, please reach out to me directly and I'll be glad to help. Thanks!
     
    Support.1@XOTIC PC, Dec 27, 2016
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