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    GX740 BSOD help!

    Discussion in 'MSI' started by Robocaspar, Sep 6, 2010.

  1. Robocaspar

    Robocaspar Notebook Enthusiast

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    Hi,


    I recently received my GX740 I7 720M from ncix. The laptop runs good except a rare BSOD that seems to occur during gaming. It's happened once during Starcraft 2, once in World of Warcraft and another time when I was asleep with a movie playing, frequency is about once a day. The only modifications I have made is deleting some bloatware and flashing vbios to lower temperature. Also the crash happens before and after updating HD5870 drivers to ATI's newest drivers. Here are the whocrashed and window's recovery dump files.


    On Mon 9/6/2010 2:30:32 AM your computer crashed
    This was likely caused by the following module: ntoskrnl.exe
    Bugcheck code: 0xC5 (0xFFFFFA8009D29EA8, 0x2, 0x0, 0xFFFFF800037C00BF)
    Error: DRIVER_CORRUPTED_EXPOOL
    Dump file: C:\windows\Minidump\090610-20810-01.dmp
    file path: C:\windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.




    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 4105

    Additional information about the problem:
    BCCode: c5
    BCP1: FFFFFA8009D29EA8
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF800037C00BF
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1



    Any help will be greatly appreciated! Thanks!
     
    Robocaspar, Sep 6, 2010
    #1
  2. saturnotaku

    saturnotaku Notebook Nobel Laureate

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    Try running memtest86 and see if it comes back with any errors. Download and burn an .iso to CD or create a bootable USB drive.
     
    saturnotaku, Sep 7, 2010
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  3. Robocaspar

    Robocaspar Notebook Enthusiast

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    So far 5 passes of memtest86 without errors. Is it possible it's a graphics drivers error since it only
    Occurs during video intensive usage? I will try to reinstall hd5870 drivers once memtest is at 8 passes
     
    Robocaspar, Sep 7, 2010
    #3
  4. Bearclaw

    Bearclaw Steaming

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    Mine crashed once after I uninstalled the ATI driver.

    Nothing out of the blue.
     
    Bearclaw, Sep 7, 2010
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  5. Robocaspar

    Robocaspar Notebook Enthusiast

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    Update. Called up MSI tech. They told me I have to update VGA drivers AFTER flashing the vBios. So far there hasn't been a crash but it's a pretty rare bsod so I will post more if it happens again.
     
    Robocaspar, Sep 7, 2010
    #5