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    GX 640 just freezes whenever I ....

    Discussion in 'MSI' started by scr, Jan 11, 2011.

  1. scr

    scr Newbie

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    Hello guys
    I'm a proud owner of this wonderful machine

    but I have a huge problem with it

    I have 2 external hard disks all WD 500GB
    I can only connect one at a time to the laptop
    whenever I connect both of them say maybe I want to transfer files between them
    the laptop just freezes and I can't even move the mouse
    I tried with other external hard disks and the same result I can only connect one
    I have to shut it down using the power button

    I hope someone could give me a solution for this
     
  2. Bearclaw

    Bearclaw Steaming

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    Try different USB port combinations?

    I would also update intel rapid storage
     
  3. scr

    scr Newbie

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    u know it has only 3 usb ports

    I tried all of them and I get the same result

    I'll look for intel rapid storage update and give u a feedback
     
  4. FlyingMonkey99

    FlyingMonkey99 Notebook Evangelist

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    or mabe invest in a usb port hub and plug them in the hub?
     
  5. scr

    scr Newbie

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    tried that with a Belkein usb hub

    also freezes
     
  6. scr

    scr Newbie

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    ok guys problem solved

    after updating intel rapid storage I visited msi.com
    and started the live update for drivers
    it turned out that the chipset driver for the motherboard wasn't installed

    after installing that every thing is good now thx a lot :)