Hi all,
Bought a GT780 while back. The original 3GB GTX570m card had a blown part so it obviously doesn't work. I have tried an MSI GTX670m and now a Dell FirePro M8900 card and I get no sound.
Playback devices is set to speakers and plugging in anything (headphone or microphone) in the jacks don't trigger a notification through Realtek that something is plugged in.
Laptop is running the latest non raid bios and EC firmware has been updated.
Any idea's?
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Kevin@GenTechPC Company Representative
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you can use a usb sound card. I do not think it is worth to fix mainboard
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Kevin@GenTechPC likes this. -
Kevin@GenTechPC Company Representative
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Hey DigBick,
I'll ask our tech support team here in the US to see what your best options are.Kevin@GenTechPC likes this. -
I realize while it's probably the first thing done, it wasn't officially mentioned, have you tried reinstalling the audio drivers? You will likely need a repair if the driver reinstallation does not work.
We do offer out of warranty support on select items (assuming we have the parts necessary still on hand). The local Australian contact number I have for our RMA department is 1300 222 688. You can also email them at [email protected].Kevin@GenTechPC likes this. -
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Support.2@XOTIC PC Company Representative
GT780 no sound at all
Discussion in 'MSI' started by DigBick, Mar 4, 2018.