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    GT72 Dominator 970m Connected audio peripherals won't work.

    Discussion in 'MSI' started by kctia, Sep 10, 2015.

  1. kctia

    kctia Newbie

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    Hello, I ordered a laptop from powernotebooks.com and as of right now they're not too much help. I've been uninstalling, and reinstalling my Realtek Audio Drivers as well as numerous other things for the past 2 days. When connecting a headset, the mic and the headphones are not registered.

    When connecting my headphones that work on my old laptop, it still does not register. When I install the GT72 980m's drivers for audio, I can pull up the Realtek HD Audio manager, however that still doesn't help. When I install the GT72 970m's drivers for audio I can't pull up Realtek HD Audio manager.

    However whether with the drivers or without, the onboard speakers still work fine. This laptop of course has a headphone jack, mic, line in, line out. None of the jacks/ports register my headphoens or any other audio device.

    Please assist.
     
    kctia, Sep 10, 2015
    #1
  2. GenTechPC

    GenTechPC Company Representative

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    Does Realtek HD Audio Manger detect any device when you plugged in your headset?

    If it does detect but doesn't work could be drivers issue. If it doesn't detect anything at all then it could be the audio jack board is either not sitting properly or defective:
     

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    GenTechPC, Sep 11, 2015
    #2
  3. jossi

    jossi Notebook Enthusiast

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    as I know nowadays GT72 in audio driver does work with Nahimic together to offering headset auto-detect. and the driver version have to pair together. does your GT72 comes with factory default system and fail or you've done re-config the system driver? I'm curious about your headset model too.
     
    jossi, Sep 11, 2015
    #3
  4. Meaker@Sager

    Meaker@Sager Company Representative

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    We could not get the ports to react to any input in the end so we got him to send it back, he caught me on reddit :)
     
    Meaker@Sager, Sep 12, 2015
    #4