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    GT683DXR Battery Problems... Help Anyone?!

    Discussion in 'MSI' started by Flapo, Sep 23, 2012.

  1. Flapo

    Flapo Notebook Consultant

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    I bought a gt683dxr exactly a year ago, year and a week, and it has been a great laptop, absolutely great, none of those hardware strangeness u get with some other brands, SOLID hardware hasnt failed me once.

    ok, moving on to the problem. i always monitor battery wear levels and i knew from the beggining that my battery would require replacement at least once every 18 months or something like that since 70% of the time its plugged in for my work and gaming, and 30% is not. the battery WEAR LEVEL taken from hwmonitor is 34% which means i can only use 66% of its original capacity, fine by me.

    BUT, the true problem is that i am using the battery unplugged and when it reaches like 18% of remaining battery it suddenly shuts DOWN. no low level warning or even tries to hibernate. my settings are set for: 10% low leve warning and 5% hibernate. it doesnt even reach 17% which makes me think that the battery is not calibrated with windows 7 or something.

    i have tried the full charge discharge method and it hasnt worked, still suddenly shuts down. anyone know some kind of method or utility that can help me fix this???

    thanks
     
    Flapo, Sep 23, 2012
    #1
  2. ibro911

    ibro911 Notebook Enthusiast

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    I had this exact same problem not long after i purchased my GT683DXR. Although mine came with a bad battery with the exact same problem from day one and gradually worsened until now. Now my battery is dead and is forever on 0%. Laptop goes off immediately I unplug the power. I posted about it twice or thrice on the forums and unfortunately didnt get a reply. I also noticed one or two people who had the problem earlier and had to return their laptops to MSI. I'm trying to buy a brand new battery now since it doesn't seem like it can be fixed. You know where I can get one?
     
    ibro911, Sep 25, 2012
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  3. Flapo

    Flapo Notebook Consultant

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    Flapo, Sep 25, 2012
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