GT60-0NC suddenly bricked?

I've had my gt60 for almost two years now, zero issues that i couldn't fix myself. Everything was just fine until last night, when I left the notebook running while I had dinner. Came back and it was powered off. Tried to power it back on, nothing. No LEDs, no fan, nothing. Tried EC reset, still nothing. Won't start on battery or AC or both.

A few details on situation when it quit:
-plugged in to AC and sitting on desk.
-normal programs running. Saints Row 4 was minimized.

computer details:
-All stock, except for an SSD/HDD dual setup.
-win7HP
-12gb RAM
-GTx670m, I7 cpu.


Open to any ideas or suggestions. I'd rather not have to send the lappy off for repairs just yet, as it's out of warranty. Thanks!

 

Have you tried holding the power button down with no battery in then plugging it back in? I assumed you must have tried with battery and adapter power on, only battery power on, only adapter power on. That's all I can think of.

 

Take out the battery, remove the AC, leave it for 5 mins and try again.

Does the LED showing power is connected come on when you plug in the brick? If not then the brick might be dead and the machine emptied the battery or it's a short inside somewhere.

 

@Saiyan: tried all three, no dice. Thanks though.

@Meaker: Tried this as well, still no signs of life. AC brick doesn't have an LED, but none of the indicators on the lappy show that it's receiving power when plugged in. Also, the brick is unusually cool..?

 

Do you have a multimeter to measure the tip voltage of the AC?

 

Would it be possible that the adapter fused or broke and since you left your laptop running with Saints Row minimised it drained your battery completely. The laptop wouldn't be able to go to sleep when it hits critical level and at 5% or so would just hibernate. The only concern is that you said no LEDs because when power is completely depleted the battery LED flashes when you power button is held down.

 

Update. Tried reseating the memory (all three sticks), but that didn't do anything. I've got a new AC adapter ordered and will find out tomorrow if that's the culprit.

Edit: Saiyan, that's a possibility. The battery does have a shorter life than when i first got the laptop, so it wouldn't take too much to drain it down. But, like you noted, there's generally *some* power left after it goes into auto shutdown. I'm hoping it's a combo of older battery + bad power adapter.

Edit 2: Meaker, I did test the voltage. Seemed a little low (~18.5), but I didn't have a way to test it under load. Also worth noting that my multimeter is pretty old.

 

18.5V is somewhat lower than required which can cause stability issues.
Have you contacted MSI directly to send the system in for service including the AC adapter?

 

18.5 is a little suspicious, they are usually pretty bang on at no load.

 

So... turns out the AC adapter. Wasn't the only problem (though the old one still looks to be weak).

There must have been a short on the MB, because upon plugging in the new adapter something burnt out in the laptop. Luckily the HDD and SSD survived, not sure if anything else took damage. Guess I'll look into getting MSI to repair it now... yeah...

 

Is the DC jack loose when wiggled gently?

 

^^Nope. It's pretty snug, as this laptop spent *most* of its time plugged in on a desk (I had a smaller laptop for travel).

Just for the record, i checked with MSi and the laptop was still under warranty! They were super awesome about it, and are (probably) covering it as an RMA.