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    GT60 0NC - fan running constantly (and loudly)

    Discussion in 'MSI' started by trohricht, Mar 18, 2014.

  1. trohricht

    trohricht Notebook Consultant

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    Had my GT60 for almost 2 years now. Recently, the fan has been running non-stop and is getting loud enough to be pretty annoying when I'm in an otherwise-quiet environment.

    Just confirming that the probable solution is to take the thing apart, clear any dust out of the heatsink/fan, and then re-seat the heatsink with compound again? Or are there other things I can try first?
     
    trohricht, Mar 18, 2014
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  2. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    It does sounds like a heat issue and the remedy would be as you described. You can download and install HWMonitor to see what your temps are to verify before you take it apart.
     
    Support.3@XOTIC PC, Mar 18, 2014
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  3. trohricht

    trohricht Notebook Consultant

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    What's normal temperature for this laptop? I'm seeing temps in the mid-40s under light use.
     
    trohricht, Mar 18, 2014
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  4. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    Mid 40's is normal on idle but thats not what causes problems. Its underload which will, normal temps underload for the GPU can be mid 80's to low 90's. Anything above that you probably would have to clean out the vents. Are the fans running full speed even in the 40s? Maybe you accidently pushed the turbo fan button next to the power button?
     
    Support.3@XOTIC PC, Mar 18, 2014
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  5. trohricht

    trohricht Notebook Consultant

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    Okay so here's something strange ... since installing HWMonitor, the problem appears to have gone away.

    Prior to installing HWMonitor, the fan would be running at high speed (not as high as when pushing the full blast button, but still quite high) even when the machine was idling along just browsing the internet or editing a Word doc.

    After installing HWMonitor, the fan behaves the way it did when the machine was new - cycling intermittently between off and low.

    Maybe a chipset driver that was corrupted got reinstalled or replaced? Anyhow, I'm happy. I don't have to disassemble my machine.
     
    trohricht, Mar 18, 2014
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  6. Support.3@XOTIC PC

    Support.3@XOTIC PC Company Representative

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    As long as its fixed :), never heard of that being fixed quite the same way though.
     
    Support.3@XOTIC PC, Mar 18, 2014
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  7. trohricht

    trohricht Notebook Consultant

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    Spoke too soon ...

    After a couple days of calm and quiet, the problem is back. Mainboard temps are 65+ and CPU temps are 65+ even under light loads.

    Only thing I can see that's pulling a significant amount of CPU load is the DWWIW.EXE process - two instances running concurrently, each taking 13% CPU. So now I'm starting to wonder if this is an infection of some kind ...
     
    trohricht, Mar 21, 2014
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  8. zipperi

    zipperi Notebook Deity

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    zipperi, Mar 21, 2014
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