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    Flashing blue power button after repaste

    Discussion in 'MSI' started by asm1, Mar 24, 2018.

  1. asm1

    asm1 Notebook Evangelist

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    Hi

    Had my GE62-7RF Apache pro apart for a clean and cpu/gpu repaste.

    Put everything back the way I found it.

    Now I can't get it to power up at all. :(

    I've tried:

    With/no battery
    Different power supply
    ECU reset by holding button (lower case off) and getting a sore finger holding the microswitch for 5 mins.
    Power button held to drain for 1 min with various combinations of psu and battery

    No joy.

    The only major cable I removed was the screen ribbon, and the fan connectors. They all went back the same way they came out.

    Got it on charge but not holding my breath.

    @#$! I've knackered it. I was super careful as well having done this a number of times on various laptops without issues.
     
  2. Falkentyne

    Falkentyne Notebook Prophet

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    Did you unplug the ac adapter and the battery connector before repasting the laptop?
    Where did you repaste it? Was there any static? Are you sure you didn't somehow have static shock?
    What thermal paste were you using?
     
  3. Pedro69

    Pedro69 Notebook Evangelist

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    You used liquid metal?
     
    Last edited: Mar 25, 2018
  4. Falkentyne

    Falkentyne Notebook Prophet

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  5. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Check again carefully and make sure whatever needed to be hooked up are hooked up.
     
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  6. asm1

    asm1 Notebook Evangelist

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    IC 7 Diamond. It is fornicated. An expensive lesson, which I shall NOT be repeating. Entirely my Fault.

    Sorry -health and awaiting new laptop meant I've not been able to reply until now. Future repaste will be done by a shop I think. My confidence has been a bit nerfed, although I did managed to put the memory and drives in lol.

    Did repeatedly. No life. Assuming everything bar Screen drives Ram and keyboard is dead. As said above, the Mem Drive and SSD got put in this replacement. Glad it has 2 M2 Slots.

    What did I get ? GE637RE Raider :) Very similar spec but 6GB 1060 and the aforementioned 2x M2. No opticsal drive but I'll put the one from the GE62 in an external usb. 120Hz Screen is :)
     
  7. Khenglish

    Khenglish Notebook Deity

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    Did you check if you broke a corner off a die? If you fully remove each heatsink screw one at a time that is likely to happen, even if you do it in the numbered order.

    You can also chip a die when putting a heatsink on, but that is less likely.

    Most fully functional cpu and gpu cores I see have at least one corner chipped. I tell the previous owner and they never noticed. It only kills the die if it's big enough.

    PSA for everyone: Never fully tighten/loosen heatsink screws all in one go. Go around and turn them a little at a time.
     
    KY_BULLET likes this.
  8. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Please also try reseat the memory modules.
     
  9. asm1

    asm1 Notebook Evangelist

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    I did this - the die looks clean on both CPU and GPU. I believe it died because of static build up/discharge. I did hear a crackle at one point.


    Did this too. No joy. The 16GB I have has gone in the raider and works fine. Looks like I will be putting the carcass on ebay. Somebody can then either get a new motherboard or break it for parts. Shame but entirely my fault. :(

    Slowly getting back up and running again....
     
  10. Falkentyne

    Falkentyne Notebook Prophet

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    @asm1

    How and when did you hear a crackle?
    Were you on carpet? Where were you standing on? What was your location?

    It's impossible to have static discharge if you grounded yourself and touched metal before opening the case up.
    Did you ground yourself?

    Were you moving around with shoes or socks on carpet? Were you wearing a heavy/wool coat or other clothing?
     
  11. asm1

    asm1 Notebook Evangelist

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    1) When I was trying to power it on.
    2) Yes I was on carpet, in wooly slipper socks and a cotton trousers. Didn't move much. Had long sleeve cotton/wool jumper
    3) I thought I had grounded myself - touched metal storage heater (live and "on" - connected to mains) Evidently not well enough.
     
  12. Falkentyne

    Falkentyne Notebook Prophet

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    Yeah @asm1 it was 100% static discharge that killed your laptop.
    Basically, always try to avoid working on carpet, as much as possible. ONLY work on carpet if there is 0% way to avoid it realistically (example: if i open my desktop, I have to do it on carpet because there's just no room to do it on the bare floor, while my laptop I can take it in the small kitchen and service it there).

    If you ARE on carpet, here is what I do to minimize static (I have worked with my laptop on carpet before but am EXTREMELY careful):
    1) remove your shoes and socks.
    2) Take off your shirt and any clothing which can attract stuff. Working naked besides underwear is not a bad thing!
    3) Grab everything you need and keep it close and try to avoid moving much. Touch something metal if its close then watch your movements.

    This should avoid you building up static, especially with your shoes, socks and clothes off. (shoes and socks are the fastest way to build up static; your bare feet are not ideal for static).
     
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  13. asm1

    asm1 Notebook Evangelist

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    It feels weird liking your post but yeah, lesson learned the expensive way *rolls eyes*. Thanks!
     
  14. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Request for RMA, if MSI determines that you will need to pay for the repair they will let you know.
     
  15. asm1

    asm1 Notebook Evangelist

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    Or - cut my losses and sell on ebay. Bought a GE 63 Raider instead. Not made of money, but couldn't be computer-less for the amount of time it would take to go round the houses with MSI. I suspect it would be my liability, and at minimum a new Motherboard. I'd rather not have that hassle or expense. The new owner can worry about it.
     
  16. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    Not worth it, if MSI wants you to pay you can still refuse or try to talk to them to get discounts. It's probably not as much if you just pay for the repair, but if you don't fix it, you lose even more.
     
  17. asm1

    asm1 Notebook Evangelist

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    Hmm see the GE62 was an insurance claim, I didn't pay much for it. I've stripped it down completely - that would probably aggravate MSI But I'm not taking two laptops apart again in a hurry. If that doesn't matter and they can fix/test it as working then great. If not.....

    Will see what they say I suppose.
     
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