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    Definitive GX640 warranty thread

    Discussion in 'MSI' started by ECKS, Apr 16, 2010.

  1. ECKS

    ECKS Notebook Prophet

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    Hey guys,

    I know we've all been going back and forth about this issue, but I have official word from xotic pc, by both email and phone.

    So MSI no longer puts the warranty sticker on the bottom over the screw hole. They no longer put it at all. So what that leads to obviously, is the ability for us consumers to open it and upgrade RAM and clean out dust at will. Also, that means that now, according to xoticpc, they can offer the thermal compound upgrade.

    I forgot to ask about CPU upgrades, so if anyone can add to this post, we all will greatly appreciate it.

    Hopefully this clears up any confusion, and woohoo we can upgrade and clean for dust woohoo :)
     
    ECKS, Apr 16, 2010
    #1
  2. Tree_Burner

    Tree_Burner Notebook Deity

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    good stuff.
     
    Tree_Burner, Apr 16, 2010
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  3. wishmaster.dj

    wishmaster.dj Notebook Evangelist

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    thanks for the info.

    has exotic put up the thermal compound upgrade option yet?
     
    wishmaster.dj, Apr 16, 2010
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  4. Tree_Burner

    Tree_Burner Notebook Deity

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    check for yourself?? but yes it has.
     
    Tree_Burner, Apr 16, 2010
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  5. NotEnoughMinerals

    NotEnoughMinerals Notebook Deity

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    haha, you should also include that ALL GX640-098US COME WITH A 9-CELL!

    Quick warranty break-down: (yes = no warranty void/ no = voids warranty)
    Upgrade RAM yourself - yes
    Upgrade HDD/SSD yourself - yes
    Upgrade CPU yourself - no
    Upgrade GPU yourself - no
    Upgrade Thermal compound yourself - no
    Upgrade Wireless card yourself - not sure
     
    NotEnoughMinerals, Apr 16, 2010
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  6. ECKS

    ECKS Notebook Prophet

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    Thanks bud, that's very good breakdown. I hope this thread will serve to assist many in their decisions/considerations.
     
    ECKS, Apr 16, 2010
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  7. Dead2th3world

    Dead2th3world Pure Hatred

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    From MSI's website:

    To upgrade the memory or harddrive the warranty seal has to be broken, this however will not void the warranty as the user is allowed by the european law to upgrade his memory and harddrive.

    Note that MSI does not give any warranty for your purchased RAM/HDD, nor does it give warranty for any problem resulting from your added RAM.

    If by any means you encounter a problem with your laptop weeks or months later, try to remove the added memory to see if the problem is fixed.

    So there you go , europe is safe :D
     
    Dead2th3world, Apr 16, 2010
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  8. NotEnoughMinerals

    NotEnoughMinerals Notebook Deity

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    The GX640 doesn't come with a warranty seal on the bottom like older model MSIs had
     
    NotEnoughMinerals, Apr 16, 2010
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  9. catacylsm

    catacylsm Notebook Prophet

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    With MSI - Upgrade any component you like, although the replaced part is not covered, msi inspect the unit before hand. (Get email permission too.)

    With Re-seller - Email, find out what their policy is so you dont find yourself stuffed when something goes wrong.

    MSI = WIIIIIIIIIN!

    ADVENT = ALSO SHARE THE SAME POLICY AS MSI - WIIIIIIIIIN

    MEDION = UNKNOWN :( FAAAAAIL.
     
    catacylsm, Apr 16, 2010
    #9