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    Can't find CHK number

    Discussion in 'MSI' started by Califauna, Oct 1, 2021.

  1. Califauna

    Califauna Notebook Enthusiast

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    I have a P65 8RD Creator Laptop. I need to register it but the registration page asks for the CHK number and the sticker with the CHK number has fallen off or been removed. Is there another way to find this using software perhaps, or looking somewhere in the laptop? I have taken the back off but can't see any 3 digit number on the back of the motherboard.

    I thought maybe Dragon Centre can provide this (not sure though), but it won't start ('Dragon Centre is not supported on this model' is the message after installing).
     
  2. NeXt3R

    NeXt3R Notebook Evangelist

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    HWINFO/MOTHERBOARD/SMBIOS DMI/SYSTEM ENCLOSURE - this short SN valid
    or same way SYSTEM - here is LONG number

    https://www.hwinfo.com/
     
  3. Califauna

    Califauna Notebook Enthusiast

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    In SYSTEM ENCLOSURE there is no 3-digit number. There is only a 10 digit serial number.

    In SYSTEM there is no 3-digit number either. Only the full serial number.

    CHK number is supposed to be 3 digits long.
     
  4. NeXt3R

    NeXt3R Notebook Evangelist

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    this is for registration ,..,3-digit number for registration not exists ??
     
  5. NeXt3R

    NeXt3R Notebook Evangelist

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    here not works dragon center ,.,..need creator center
    and here try registration .P

    edit repair ,.,.


    you have tried this version??
    https://download.msi.com/uti_exe/nb/ap_DragonCenterv2.6.2005.0601_2.6.2005.0601_0xfc56f0a8.zip

    msi web look weird "CREATOR NB" but + DRAGON SW :eek:
    when not works DC sw .,,.try creator center "like all this notebooks"


    NB PAGE ,.,.last bios/ec -- more compatible
    https://www.msi.com/Content-Creation/support/P65-CREATOR-8RX?sub_product=P65-CREATOR-8RD

    or MSI web "WEB TICKET" ,.,.but standard SN is this written above for registration
     
    Last edited: Oct 1, 2021
    Califauna likes this.
  6. Califauna

    Califauna Notebook Enthusiast

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    OK I'm going to try that version of Dragon Centre at the link.

    Only Dragon Centre seems to be available on the 8RD support page, no Creator Centre.

    Sorry I don't understand the rest of the message ('edit repair; 'CREATOR NB', '+ DRAGON SW', and 'NB PAGE').
     
    Last edited: Oct 1, 2021
  7. Califauna

    Califauna Notebook Enthusiast

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    When I look in Hwinfo64 in SYSTEM and SYSTEM ENCLOSURE, it does not show any 3-digit numbers. Only longer serial numbers.
     
  8. NeXt3R

    NeXt3R Notebook Evangelist

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    all this notebooks is for CREATOR CENTER sw ,,.,.but here is GAMING - DRAGON CENTER

    3-digit number - this not working for notebooks
    for HW parts ? .,..or I haven't seen it on my laptop in my country

    ,.,.try to run a dragon center "from link above" -- here is registration more easy
    or MSI direct / MSI ACCOUNT or WEB TICKET
     
  9. NeXt3R

    NeXt3R Notebook Evangelist

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    before any bios / ec update

    if you receive the same "device not supported" message for dragon center
    exist one problem "bios corrupt"

    this is possitible verify in HWINFO - HWINFO/MOTHERBOARD/ ME FW VERSION - 0.0.0.0.0 - corrupt bios/me "no-valid device for MSI SW"
    or boot to BIOS/MAIN - device name or family name -- no info "corrupt"

    these problems need a special fix ,,or signalize problem on motherboard !

    /edit
    last bios / ec -- is better for compatibility "when not exist this problem"
     
  10. Califauna

    Califauna Notebook Enthusiast

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    So, you mean that notebooks do NOT have a 3-digit CHK code. Is that correct?

    You mean there is an error in the MSI website, because the Creator Centre software should be available on the support page but it isn't there. Have I understood you correctly there?

    I don't understand this part.
     
  11. Califauna

    Califauna Notebook Enthusiast

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    I cannot find 'ME FW VERSION'.

    in the 'MOTHERBOARD' section it says 'Bios Version....E16q31mS1.04'
     
  12. NeXt3R

    NeXt3R Notebook Evangelist

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    I have always used these 10 digit registration codes for MSI notebooks
    3-digit -- PARTS ,.., is I think only for mobo ,,.gpu ,.,etc



    ,.,.and SW question
    support look weird ,,..,all CREATOR notebooks use special "CREATOR APP" not gaming
    but here is link for DRAGON ,,..,but it is possible :D

    creator SW is only on windows store "9TH-10TH above" ,.,it may not have existed before
    ///////////

    you still get an error for the dragon center ??? verify bios corrupt !
    when the BIOS look fine ,.,.try update to latest version "bios + EC fw !" -- better compatibility for MSI sw / windows
     
  13. NeXt3R

    NeXt3R Notebook Evangelist

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    Bez názvu.png

    ,.,.must exist any valid version - for you 12-x-x-x-
    0.0.0.0.0 -is problem

    or alternative way - SMIBIOS/ INTEL V-PRO - here

    edit,
    if you verify the bios corrupt - ME 0.0.0.0.0 / or missing info on BIOS/MAIN PAGE "device name / family name"

    don't update BIOS - need special repair
    this corrupted bios - not compatible // MSI SW

    // registration - try your account on MSI web - here register 10digit SN

    good luck
     
    Last edited: Oct 1, 2021
  14. Califauna

    Califauna Notebook Enthusiast

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    INtel ME version is 12.0 build 1120, hotfix 6

    I can't register on the MSI site. It is asking for a CHK value. How do I find it?
     
  15. NeXt3R

    NeXt3R Notebook Evangelist

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    or send 10digt - on WEB TICKET + description of the problem

    "3digit" I think not exist on registration for notebook

    edit ,.,.this ME version look OK "no bios corrupt"
    possitible use latest bios / ec update ;)

    dragon 2.6 from link ? still not works "not support device" ???
     
    Last edited: Oct 1, 2021
  16. kill4l

    kill4l Notebook Consultant

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    [​IMG] [​IMG]
    the CHK is on the back of your laptop. where the serial number and other info. it's easy to find ) hope the photo will help you out
     
    Last edited: Oct 3, 2021
  17. NeXt3R

    NeXt3R Notebook Evangelist

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    but he doesn't have this sticker :D

    ,.,.this is problem in this topic + not working MSI sw on this notebook "unsupported device"

    edit ., but he 10digit have and this registration still works normal
    where is the problem ??

    MSI ACCOUNT ,.,click on SUPPORT - REGISTRATION PRODUCT ??

    here STEP 2 - all codes style "for notebook" no need CHK code ??

    ///
    LONG SN -- TESTED works fine !
    HWINFO/MOTHERBOARD/SMBIOS DMI/SYSTEM -SN number

    edit 2

    of course if it is already registered under another account
    this SN can no longer be entered

    first user?

     
    Last edited: Oct 3, 2021