Artifact issue GT80 2QD coming out of standby.

Hi All,

I have the GT80 2QD and love it, but i am noticing that when coming out of standby the screen show a jumbled mess of what was on the desktop prestandy, then snaps to the logon screen.

It does this every time and will screen-cap it after work. I did not think much of it believing that the sli cards where the root of this glitch.

This below looks different like interference in the screen.
Last night i was playing a newly release game called Rocket League, and the GPU temp shot up and artifacts started spreading quickly across the screen till it became a fuzzy mess. Its the first time it happened playing during a game.

I am worried its a GPU hardware issue?. should i be concerned, everything is up to date driver wise.

I will run CPUID HW monitoring later to supply some logs.

Best Regards
Joseph Coffey

 

This is exactly what happened



Anyone familar with this issue?

 

I have seen this happen because of a bad connection in the cable connecting the screen to the board. In this case I could move the lid and a change in the behavior of the flickering our occur. With you reporting a change in GPU temp it does lead you to thinking its something with the VGA cards but only testing can tell. You might disable SLI and see if anything changes, if not then use on board graphics and record any changes.

I would say you will probably have to send it in for service if you are outside your exchange window, wait for others to chime in with suggestions and testing.

 

Thank you very much for you reply, i will do so. I work in tech support and know my way around the system i have just been afraid of voiding warranty by opening up the case.

I will check this out and report back. The flickering only occurred once and after a reboot it did not repeat.

The issue with coming out of standby displaying a messed up view of the desktop before the logon screen is a regular thing but does not seem to affect the system.

Best Regards

 

Be aware that you would only void the warranty if you damaged something, opening the case to check for loose connections or something of this sort will not void your warranty in any way according to MSI and MSIGeno a representing member on here.

 

I believe you are correct, this might be a loose connection. I will check the cables tonight and report back.

 

You could also try plugging it in to an external monitor. If the picture shows up fine on the monitor, then you would probably want to check the internal display cable. If it shows up with artifacts on the monitor, then you might be looking at a hardware issue.

 

Disable SLI, see if you can test one GPU at a time to isolate the root cause.
It's possible one of the GPU has gone bad.