![]()
(screenshot taken by user @Pedro69)
Have you noticed stuttering on games and benchmarks, lately?
"bd prochot" is causing CPU throttling to 800mhz and 2.7ghz, which causes severe stuttering, on CPU intensive games.
Laptops affected (that we know until now):
- MSI GT72VR 7RE and MSI GT72VR 6RE
- 7700 HQ + 1070 GTX, i7-6820HK + 1070 GTX
How to know if you are affected:
- Put Windows 10 in "best performance mode", before you run your favorite game, open Intel XTU and ThrottleStop (open "limit reasons" windows), when you finish your gaming session go check if you have any warnings.
- If you have acess to the game Assassins Creed Origins or Hunt Showdown, this is the best way to know if you really have this issue.
What do you if you are affected:
- Run ThrottleStop, turn off BD Prochot and save
- Run MSI Afterburner and block the voltage to 0.8750V and save
Why this happens:
- Nobody knows for sure the reason, BD PROCHOT is a signal from the motherboard, which is what causes the throttling and also the stutters in games and benchmarks, all throttlestop does is to read/detect it, It can be used to disable it but then the cpu still throttles which may indicate that the problem does not just lie with a faulty sensor on the motherboard, but elsewhere...
The real solution:
- Ask MSI to fix the problem, if they can´t, ask for refund or new laptop, simple.
Other threads about this:
- http://forum.notebookreview.com/threads/overclocking-7700hq-and-gtx1070.811524/page-6
- https://forum-en.msi.com/index.php?topic=299155.0
Question for msi owners with 1070 GTX laptop:
Is your laptop free of stuttering while playing games?
Share your feedback please!
Thank you all.
P.S
@heliada, and @Pedro69, if you can, share your thoughts on this thread, thank you.
-
-
Thanks for your report @streetunder, at least im not alone with this issue. If we paid 1900€ for a pc like this, we want play games without any issue...for that i buy a normal pc....
My case is here,
http://forum.notebookreview.com/threads/overclocking-7700hq-and-gtx1070.811524/page-5#post-10654816Last edited: Feb 13, 2018 -
Kevin@GenTechPC Company Representative
-
At least, i not have a defective GTX 1070 since my pc is from April 2017Kevin@GenTechPC likes this. -
But this is not normal at all, i can´t play cpu intensive games on my GT72VR 7RE, i get severe stuttering.
For example, the game Hunt Showdown its crazy, i keep getting constant heavy stuttering.
The temperatures are very good, no OC / Undervolt, everything at stock, lastest drivers and Windows updates.
So this should not happen at all, this laptop was made to overclock, so it must have "room" for all of this.
Look at this, crazy:
More screens: https://imgur.com/a/5fT4o
P.S
First post edited with new info. -
As far as I understand, BD prochot is a signal that can be used by the system to cause the CPU to throttle when something like the GPU is too hot, NOT the CPU. Clearly your CPU is not at high temps, but what about the rest of the system?Papusan likes this. -
@ryzeki
We know about bd-prochot but as in my case and the @streetunder im thinking if the problem not is the vrms of GPU.
-
@heliada, tried to disable it using TS and it did not work, but it worked for @Pedro69
Other solution is to lock the voltage on msi afterburner.
As you can see in the screenshots i´ve shared:
Motherboard 28 C
SSD + HDD 25 C
GPU MAX temp 73 C
CPU MAX temp 78 C (usually max temps are less then 70 degrees, but cpu intensive games can reach 78 C)
https://imgur.com/a/5fT4o
Great temperatures... its really strange why bd prochot is turning on. -
streetunder likes this.
-
Falkentyne Notebook Prophet
Ivan994 and streetunder like this. -
Ashtrix and streetunder like this.
-
I dont treat the laptop like valuable gemstone, but if i brake it myself, almost 2000 euros is going to the garbage... thats the problem.
Ok, im going to try to turn off TS, since you guys say it doesnt do any harm, and see what happens, but @heliada tested and it didn´t work for her.
Even if it works, still, this is not normal, i need to use a program for the laptop to work as it should? maybe it has some kind of malfunction?
Imagine if someday i sell this laptop to someone and i explain to him, "look man you need to use this program for this laptop to work fine"
Because someday i will want to buy a new laptop and sell this one.
P.S
If you guys can give me any advice regarding other issue, i would be very grateful : http://forum.notebookreview.com/thr...en-flickering-while-fullscreen-gaming.813831/, -
And don't forget to Turn ON in ThrottleStop main windows. -
But, its strange, that nobody created a thread about this? or talked about this? because its severe throttling, and its annoying.
Other thing thats strange, bd prochot activates when the PC gets hot, and thats not the case here.
Thanks for the link i will read it. -
Ashtrix, streetunder, Mr. Fox and 1 other person like this.
-
Kevin@GenTechPC Company Representative
Hopefully this doesn't become too common for manufacturers to limit performance too much, otherwise don't design it with such components if you were going to limit it anyway.
Also, the sale volume doesn't mean anything initially but if customers feel being cheated then this comes back to haunt a company later on from a long term point of view.Ashtrix, GenTechPC, streetunder and 2 others like this. -
Looked at the screen shots and saw what you're putting up with. So, everyone that owns this particular model has the same problem?
Yes: it is a latent engineering defect
No: those that do are broken/defective
Either way, the best solution is to RMA for an exchange and hope for a better end result on the second try, or insist upon a refund if the machine is brand spanking new. Act quickly and don't waste time looking for band-aid workarounds. If it does not function properly with everything stock on a new machine, get rid of it immediately. You're wasting your time and the clock is ticking away on your warranty while you fart around trying to understand why it is broken. If cancer firmware is causing it, good luck identifying a good workaround. The only solution in that case is firmware that isn't screwed up or finding a better product to replace what you bought.panamaniacs2011, Ashtrix, streetunder and 1 other person like this. -
Mr. Fox likes this. -
Heck there's even an empty pad where they could have included an additional inductor (see below). I think they took some shortcuts on the engineering end of this product and it's showing up in crappy performance.
Yes, RMA + Refund + Use the money returned for a different product is excellent advice.
Last edited: Feb 21, 2018Ashtrix, streetunder, Papusan and 1 other person like this. -
Falkentyne Notebook Prophet
Looks like 2+1 phase? God that's weak. GT73 has 5+1 phase. But 2+1 should be enough for this cancerbook. I never saw BD Prochot when I had a GT72VR dominator pro for about 3 weeks, on full CPU and GPU load. RMA. looks defective.
Ashtrix, streetunder, Papusan and 2 others like this. -
Is possible that i change a GT72VR for a GT73VR with the MSI RMA service or i need deal with the company where i bought the pc?
streetunder and Mr. Fox like this. -
streetunder and Pedro69 like this.
-
I also forgot to mention for the people that had/have the defective GPUs, in this case for GTX1070...if you want check just need remove the cooling system and check the version.
Version 1.2 are the GPUs without the boost problem:
streetunder, hmscott and Falkentyne like this. -
Ashtrix, streetunder and Falkentyne like this.
-
Falkentyne Notebook Prophet
HAHAHA
YES.
very rare SKU of the GT72VR has the 6820HK processor (i don't know of any that have 7820HK).
I believe the mainboard would be identical.
BTW the GT83VR SLI I think has 3+1 phases.
(this SKU has both 6820HK and 7820HK. 7820HK newer versions have full per key RGB cherry MX speed switches).
GT73VR/GT75VR is 5+1
is the +1 the "small"phase and choke, @Papusan ?
-
@Falkentyne
You have seen issues of BD-Prochot on GT73VR? With stock values...streetunder likes this. -
Falkentyne Notebook Prophet
On battery power, yes. On AC, no.
BD Prochot throttles the CPU to 800 mhz when there is too much load on the battery.
If you disable BD prochot, the laptop will forcibly shut off from windows if the battery is overloaded.streetunder and Kevin@GenTechPC like this. -
@Pedro69, thank you for the photos!
Well, i think its quite common, by the looks of it, like @Papusan said, people dont care, so we dont know the real numbers.
We are until now, 4 people affected by these issue, that we know until now (me, @Pedro69, @heliada, and another portuguese, could be more)
My man! Thats exactly what i wanted to hear!
This is my first gaming laptop, and i dont know anything about this, all i wanted to know:
- is this normal / usual on these gaming laptops? yes or no? simple.
This remind me of the 1070 GTX crash i had before, everybody told me: install the chinese VBIOS!
Well, almost 99% of the folks with this issue, instead of asking for the 1070 gtx REV 1.2 to msi, they installed that vbios.
Im glad i have now 1070 GTX rev 1.2, no chinese VBIOS, as it should from the beginning.
Thats what i need to know.
@Papusan, implied that gaming laptops come with some sort of limitation or crippled performance, all the brands seems to do this.
Why i dont see anything about throttle of any kind, on this review:
- https://www.notebookcheck.net/MSI-GT72VR-7RE-Dominator-Pro-Notebook-Review.190406.0.html
I´ve read lots of reviews about this model before buy it, and no one talked about this issue.
Maybe they receive selected laptops by the brand, wich are almost perfect and without any issues?
But normal people buys defective products? I dont know what to think.
You know that in portugal, any exchange or refund must be made during the 30 days of purchase.
Now you need to deal with MSI RMA, and most likely be at least one month without the laptop, and that not counting if the problem doesnt get fixed, you need to send it back.
Is going to be "great times"... im afraid
If they give me the option for a new laptop or the money, first i need to know for sure, that theres no issues like these on other models, second theres new laptops incoming with new 6 core cpu and new generation of nvidia cards, i rather wait for those.
But, will all these problems i had, im thinking in giving up on playing on laptops, this is not worth my money / time, I´ve spent almost 2000 euros on my laptop and all i had was problems.
First the 1070 GTX crash while playing games, and now this bd prochot problem... this is getting really frustrating.
----------------------------------------------
I´ve played some games with bd prochot turned off on TS, it indeed helps a lot, i get almost no stutter on frame-rate.
But, the CPU still downlocks to 2.7ghz from time to time, especially on AC Origins game.
Also, my temperatures get hotter by two degrees, from 78 C to 80 C max on the CPU.
--------------------------------------------
P.S
@Kevin@GenTechPC, @Falkentyne, @Papusan, @Mr. Fox ,
Is this issue of bd prochot and cpu throttling happening on all gaming laptops?
- maybe some yes, others no?
Also, is it possible to fix this issue? can msi repair the laptop?
- or only with an exchange to a new machine?
Thank youLast edited: Feb 22, 2018hmscott and Kevin@GenTechPC like this. -
streetunder, yep, we have tested our CPUs in the GT73 with no signs of throttling even under torturous tests, unless you are hitting physical limits (mostly temperature, some current/power limits). But Falkentyne has successfully hit his CPU hard enough with such tests and at huge overclocks, to know if he is throttling or not
I believe you can't repair it and as Mr Fox said, you are mostly wasting time and it is best to exchange your laptop. Perhaps return it to the store and buy a better model, or change it for another of the same and see if performance holds up to your standards.
If you are not happy with your machine, don't suffer and get something that keeps you happy.hmscott and streetunder like this. -
Falkentyne Notebook Prophet
@ryzeki there is a hard current limit in the EC which forcibly shuts the laptop off and back on again if you pull too much amps.
Can't seem to pull it with normal 8 thread load at 4.8 ghz and 1.310v (stockfish 8 thread chess engine and cinebench won't pull enough).
AVX prime small FFT will instantly trigger overcurrent protection at 4.7 ghz 1.270v and laptop shuts off. Not at 3.5 ghz @1.270v however.
Non AVX prime small FFT won't do it at 4.7 ghz however.
Wondering if the "unlocked" EC has this limit disabled. I'm willing to bet the laptop can probably draw more power than the EC is limiting it to. Look at the 1070 MSI MXM cards for instance? They can pull over 200W....
Not sure how the phase doubling works (2 phases for 1 choke?) but seems to be a 12 phase system. (doubled? no idea). if each phase is 20 amps that's 12x20=240. 240x 1.0v (estimated)=240W? I don't know. Someone posted something in the Pascal editor thread.
The GT73VR has 5+1 phases. Not sure how much amps each phase delivers. If it's 20 amps, then what is thiat? 100 amps + something? 100 amps * 1.25v=125W, but I am sure that's not exactly how it works.
Cuz I've pulled 115W in cinebench at 4.9 ghz (1.350v) and completed the test.
But AVX prime small FFT at 4.7 ghz (1.270v + AVX VID boost of 30mv=1.30v estimated; power draw shows as 109W if it doesnt shut off in half a second)=laptop shuts off.....ohkay man.
Not sure how relevant this is but this was from the pascal thread, with someone writing in Russian:
----------------------------------------------------------------------------
mosfet csd87350Q5D режим работы max 40a. 90% эффективности 25А. в теории, силовая система на видеокартах 1060 1070 1080 без дополнительной мощности очень сильна ... но как другие компоненты будут вести себя, это остается загадкой)))
на основе заявлений nvidia 1080 150wt 6x25 150wt
1070 115 Вт 5х25 125 Вт
1060 75wt 3x25 75w
получается, что они будут от 25А, но сам мосфет может дать до 60А истину эффективности и будет уже сокращен.
но я бы не рекомендовал переступать 40A per phase
40A-60a на фазу только для EXTREME ТАК КАК I))))))))
-------------------------------
mosfet csd87350Q5D operating mode max 40a. 90% efficiency 25A. in theory, the power system on video cards 1060 1070 1080 without extra power is very strong ... but how other components behave, this remains a mystery)))
based on applications nvidia 1080 150wt 6x25 150wt
1070 115 W 5х25 125 W
1060 75wt 3x25 75w
it turns out that they will be from 25A, but the mosfet himself can give up to 60A the truth of efficiency and will already be reduced.
but I would not recommend overstepping 40A per phase
40A-60a per phase only for EXTREME SO AS I))))))))
-----------------------
this is regarding the 1070 and TDP modding it past 200W.
God knows what the ratings of the CPU VRM's are....Last edited: Feb 23, 2018streetunder likes this. -
I´ve contacted my store where i bought my laptop, on monday is going to RMA, now, i dont know if MSI is going to fix any of this, so i need to start thinking in options.
Can you guys share some pics of Intel XTU monitor while playing AC Origins? or Hunt Showdown?
Id like to see how GT73VR works while playing these two games.
My laptop can run any bench without any problem, but playing intensive CPU games, thats when the problems start.
-----------------------------
Ok, so i have more news:
Once again, i´ve tested AC Origins with bd prochot turned off in TS:
-> https://imgur.com/a/qrxM6
Still have downlocks to 2.7ghz on the CPU.
However, with bd prochot turned off, things get much better, that horrible stuttering during gameplay, gets much smoother, but still, i get some fps drops and one stutter or two sometimes.
I still think that is not normal that the cpu downclocks to 2.7ghz constantly during gameplay.
This is really strange, i dont know what to think. -
Why to spend time thinking at all? You are not engineer, let MSI think about it, you payed for them thinking building and providing you a working product, period.
We all like 'upgrading' items with either new hardware or overclocking with software for higher than stock results but fixing? What is below advertised stock? No, we shouldn't.streetunder likes this. -
@ryzeki and @Falkentyne, I can also overclock my CPU and torture test it in prime95 (worst case scenario) when overclocked to 4GHz or more without any throttling just overclocking using XTU or even basic dragon center settings (my gt72vr came with 6820HK) but problems only happen when GPU is also stressed at the same time (then even stock cpu clock does not save me, tried uninstalling XTU, dragon center etc just in case, increased the voltage/power to cpu, decreased it, nothing helped and most things just made it worse). The only time this happens is in games like AC origins or when running cpu and gpu bench at the same time. Idk why and I hope MSI will figure it out as my laptop has been missing for a few weeks now. I will call them up Monday or Tuesday to find out where it got stuck or if they have some news. I really miss my laptop already as using my bf's old pc is less than ideal. Cannot even run old world of warcraft smooth let alone any other game. So I watch a lot of series now and study some more haha. The poor 10 year old setup with 6 core AMD 3GHz processor and 1GB gpu handles that much.
streetunder likes this. -
streetunder likes this.
-
To replicate the issue I just used throttlestop's own cpu bench combined with unigine heaven and it eventually throttled same way as in AC: Origins. Then I decided there must be something wrong, packed it up and dropped it off where I bought it for warranty. I mean on notebookcheck you have all these reviews on these laptops where they stress test them with prime95+GPU bench at the same time and it does not throttle so I guess there must be something just going wrong here as the laptop should handle it.
streetunder likes this. -
Now I just noticed. In all those stress tests in notebookcheck reviews, the GPU's downclock severely to like 1200MHz when cpu is also being stress tested at the same time as gpu. I never observed this kind of behavior in my laptop even after factory reset which may suggest there is something going on which results in weird behavior. In my case my card was happily running at full throttle over 1700/1800MHz under stock settings reaching max voltage at times even though cpu was also stressed to max. Maybe some voltage regulator died or something? Motherboard was not correctly sending signals for the gpu to draw less? Now that I think of it, when the cpu was not being stressed the gpu actually ran at lower clocks (around 1600 or even less). Now this does not make any sense to me? Why would the gpu use more power when the cpu is also heavily used rather than the opposite? Mmmm. Can anyone confirm this behavior? @streetunder, @Pedro69?
Also the gt73vr 6re and gt72vr 7re on notebookcheck seems to throttle gpu to 1200-1300MHz when both are stressed. Can anyone check how their laptops behave? Or was it just the review units behaving like this for some reason?streetunder likes this. -
My man!
But, do you know why im spending time thinking at all?
Because i had a problem on this laptop before, crashing while playing games, turns out, it was the 1070 GTX the problem, i had revision 1.0, which has problems.
It went to RMA, but do you think MSI resolved my issue? no! Do you think MSI told me what was the problem? no!
All they told me was "its Nvidia problem, wait for a new VBIOS", till this day they didnt release a VBIOS to fix this, is this a good way to treat costumers who spent 2000 euros on a laptop?
If i havent learn about this new revision 1.2, and do my reasearch, i would probably still have a defective gpu.
So, im expecting them to the same thing with this bd prochot problem, so im getting all the information i can to "shut them up" and do their job right, which is to please costumers and fix their sh*t, who paid tons of money for a brand new laptop.
I had lower-end laptops before and they all worked fine, now my friends and family make fun of me, "why did you spend so much money? all you have is problems!", and they are right.
Cant wait to see whats going to happen, what MSI will do, but if they act wrong with me again, i will go to end of this world to make them pay for what they do.
In my country, companies and brands, can be seriously impaired, if they not fix the problems of the costumers report, within 30 days.
P.S
My laptop is going to RMA, on Monday, and this time will be throught the store i bought the laptop.
The problem is, you should get a 100% savegame, the most stress scenarios are on the biggest cities: Alexandria and Memphis, just run on horse inside those cities for 10 minutes and you will see.
But the worst game, is really Hunt Showdown, it gets massive stuttering, is unplayable.
P.S
Dont forget what i´ve asked you, test g-sync on ac origins.
Well, what you are expecting, of course is going to throttle.
Im surprised!
We have a problem with bd prochot and cpu downclocks, thats the issue, we need to focus on this.
Maybe the review units behave different? i dont know, but the lowest clock for the 1070GTX should be 1443mhz, not below.
I will check with gpu-z while playing AC Origins, and will tell you whats the lowest clock. -
streetunder likes this.
-
Falkentyne Notebook Prophet
Was able to pull 355W from the wall with a 1070 (TDP modded) system. (System was probably using 320-325W total draw + PSU inefficiency)
Prime 95 AVX blend + 195W TDP GTX 1070 running Valley at the same time. (Had to disable hybrid power the annoying way, by unplugging the battery, setting EC RAM register 31 to "09" and EC RAM register 42 to "64", otherwise CPU would throttle to 45W at 160W system power draw, instead of drawing 100W by itself.
I only saw this "BD Prochot" behavior on BATTERY power, not AC. CPU would drop to 800 mhz if too much load was on the battery from video card load. On battery power, CPU is forcibly limited to 45W at all times if there is no load on the GPU. Disabling BD prochot would prevent the 800 mhz CPU throttle, but would force an instant windows shutdown if that load continued to be that high (not a complete power cutoff, could actually see windows shutting down quickly, but it was too fast).streetunder likes this. -
Last edited: Feb 24, 2018 -
Falkentyne Notebook Prophet
Except it's impossible to exceed 230W on a 1070 equipped GT73VR without a TDP mod of the video card, unless you overclock the CPU EXTREMELY HIGH.
Unless you were crazy enough to run small FFT prime95 and a game at the exact same time.
Normal users at <4.4 ghz or lower would never be able to pull that much power. But they would have battery boost drain (NOS) @Papusan
You would have to pull 100W from the CPU through a game, in order to exceed 230W, with a 115W 1070. Even at 4.8 ghz, this would require a full 8 thread game to be running and pulling 100W. Cinebench can do it at 4.8 ghz @ 1.31v, but not sure if a normal game can.
That being said,
Exceeding 230W system power draw on a gtx 1070 (230W AC Power ID) still does NOT trigger BD Prochot.
it triggers Power Limit 2 throttling of the CPU to 45W, then to 25W. It will show up as PL1/PL2, not BD Prochot. The video card can still run at full speed without being throttled, at least on this system.streetunder likes this. -
@Falkentyne how do you manage to pull so much power, do you have a custom power supply? Or does your laptop come with a different one than the 230W one?streetunder likes this. -
Man, if you can, install AC Origins (its cracked on the interwebz), id love to see how your laptop runs the game. (with everything at stock, would be better)
-
Falkentyne Notebook Prophet
I bought the 330W Power supply
I changed the EC RAM register "E3" from 90 to 91.
90 is for GTX 1070 systems
91 is for GTX 1080 systems.
(this is for kaby lake Gt73 only. for skylake it's 10 and 11. For GT75VR, it seems to be 80 and 91, unless (Uncofirmed), 80=GTX 1060, 90=GTX 1070, 91=GTX 1080.
@Papusan
Stupid BGA trashbook still draws from the battery at >250W power draw. I can see EC RAM registers 46 and 47 change from 00 to much higher value. These two registers are battery drain rate or level.
This will skew total draw from the wall. Only way to prevent that is to unplug the battery (This will set a POST TIME hard throttle point of 160W for 230W ID systems and 240W for 330W ID systems, unfortunately this "hard throttle" point cannot be changed from 160W to 240W, even if you change the powerID to 330W afterwards, seems to be set at power on time). To remove the hard throttle point, must "trick" the EC into thinking the battery is still connected AND at >90% charge:
When the "hard throttle" is active, EC RAM register C6 will change from C0 (or C1) to 40 (or 41).
EC RAM 31-->09 -->turns on the battery charge circuit
EC RAM 42 ->64 -->sets battery level to 100%.
This will instantly make EC RAM register C6 revert back to C0/C1 for full power.
Then change EC RAM register E3 from 90 to 91 (10 to 11 for skylake systems) for 330W power ID.streetunder likes this. -
streetunder likes this.
-
@Falkentyne What you say is like Chinese to me, I understand none of it. But I think this mod has no promise for me since the gt72vr never came with a gtx1080 hence this mod would not be nowhere as easy (and it already sounds difficult). I think there are some clevos in US that came with 330W adapters that have the same plug as the gt72vr but I read you would also need to do some delicate soldering to the adapter for it to even be recognized, then difficult mods to the bios/ec to even be remotely capable of using it etc. Seems all too bothersome and above my capabilities sadly.
streetunder likes this. -
When you have the time, check my thread about my g-sync issue, i have news.
Thank you
But thats no good solution, if gpu lowers the clock speed, you will get lower fps, thats bad!
Well, im thinking in built a gaming PC or console + 4K TV too.
Im not going to spend more then 2000 euros on laptop, like GT73VR, to have my problems fixed.
With 2000 euros i built a PC with a 1080ti card !heliada likes this. -
streetunder and Falkentyne like this.
-
Falkentyne Notebook Prophet
Can I ask a question please?
@streetunder
Who is having this problem?
You or @heliada ?!
Whoever is having this BD Prochot problem.....
are you using 6700HQ/7700HQ or 6820HK processor?????
And you know its impossible for me to help you if you have private message conversations disabed...streetunder likes this. -
http://forum.notebookreview.com/thr...ng-on-awa-part-two.774517/page-4#post-9984427
As you know... Larger Power adapters doesn't matter!!
unclewebb, Mr. Fox, streetunder and 1 other person like this.
** 1070 laptop: "bd prochot" causing cpu throttling to 800MHz and stuttering **
Discussion in 'MSI' started by streetunder, Feb 13, 2018.