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    1 month dead Fangbook/GT70

    Discussion in 'MSI' started by Masterashs, Oct 18, 2014.

  1. Masterashs

    Masterashs Notebook Guru

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    Hello.

    My Fangbook suddenly turn off and now its like a brick. No lights, no fans, nothing.

    I will explain better: Few days ago, my laptop started to have problems with the fans. The fans was turning on and turning off in a weird pattern. (the fans turn on at MAXIMUM speed by 10 seconds and turn off by 2 seconds, to turn on again by 10 seconds ...) .

    I recorded this, cause i would write here for some try to solve this problem.
    I tryed to see the temperatures, and all of them is ok, like 45 C, and i tryed to uses programs that control fan speed, like fanboster, but these programs didnt recognize my coolers, was like didnt exist any coller at my computer, all the programs didnt see them.
    The laptop, has a button to boost the coller, turning on at maximum potence until i turn off this button. When i tryed to use this button, nothing different happned, the same weird pattern continued, ignoring this button.

    I recorded this, cause i know its hard to explain, lol, so you can see these problem here.

    Fan problem: Fan problem - YouTube

    by the sound its possible know when fans is on and when is off.

    Ok, i would try to solve this, but yesterday, i was using my computer, always monitoring the temperature, and always under 50 C. Suddenly the computer turned off (no problems with font, i checked , and battery was fully charges too). My first reaction was to check with my hands if the computer was hot, but its totally cool.

    Now the computer is like a brick, nothing happens when i press the power button. No lights, no fans, no bips, NOTHING, its like my computer died.

    I tryed to turn on, only with battery, only font and both, but the result is the same.

    I searched in some foruns, for similar problems, and i saw many problems like this in the MSI GT70 that is very similar to my fangbook ( i think its the same barebone and motherboard), but no one with a response.

    I bought my Fangbook by Amazon 1 month ago, and i dont know how to proced, if there something i could do to solve this.


    What do you recomends me? Please help!!



    ADDITIONAL NOTE: I didnt add any components by myself, everything is stock.
    ADDITIONAL NOTE 2: I opened the cover of the fangbook, and aparently everything is ok, i didnt see any stewed capacitor or burnt resistance. I did not anything than this, then i close the cover.


    PC Specs

    Intel Core i7-4770MQ 2.4 GHz (6 MB Cache)
    16 GB SO-DIMM
    1000 GB 7200 rpm Hard Drive, 120 GB Solid-State Drive
    17.3-Inch Screen, NVIDIA GeForce GTX 780M
    Windows 8
     
    Masterashs, Oct 18, 2014
    #1
  2. Meaker@Sager

    Meaker@Sager Company Representative

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    Start the RMA process either trough amazon or the seller on there (whichever is applicable).
     
    Meaker@Sager, Oct 18, 2014
    #2