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    [NEW] Windows 10 Updates Target MSI Laptops With Multiple Issues

    Discussion in 'MSI' started by RalfTech, Apr 14, 2017.

  1. RalfTech

    RalfTech Notebook Consultant

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    Dear MSI users,

    As of now there have been new Windows 10 updates released.

    ------------------------------------------------------------
    Please do not update Windows 10 as of now!
    ------------------------------------------------------------

    The updates (15063.13) and (15063.138) for Windows 10 are causing insane amounts of issues and reportedly only for users without a clean install. The new MSI GT73VR-7RF is mainly targeted with those issues.

    Wonder why the factories can't make a clean install for $3500 machines...

    Fix / Repair is available at the end of the thread!

    15063.0 Tested / Flawless

    15063.13 Tolerable
    - Can't boot-up the machine after an hour without using a power adapter!
    - Sleep mode issues (After 15 minutes laptop completely shuts off / data loss)
    - Booting to a black screen
    Fix: http://nvidia.custhelp.com/app/answers/detail/a_id/4453
    - Dragon center issues (Unstable, saving issues...)
    - Nahimic Audio issues
    Fix: availaible on MSI Website
    - more reports coming...

    New 15063.138 Intolerable
    - Can't switch from or to integrated graphics (net.framework error)
    - Dragon Center has no GPU data
    - SCM app failure
    - Games crash (League Of Legends)
    - Apps won't work properly
    - more reports coming...

    MSI has updated Nahimic Audio but hasn't really thought of other applications that are critical currently.

    Net.Framework could be the main issue


    You already updated or you were forced to update?
    Here's a fix posted below:


    Option 1:


    Step 1: Open Start Menu and type "Recovery"
    [​IMG]

    Step 2: Select "Open System Restore"
    [​IMG]

    Step 3: Select "Choose a different restore point"
    [​IMG]

    Step 4: Choose the Windows Update that was performed before and that worked flawlessly.
    Then select "Next" and proceed with the instructions that are provided by the software!
    [​IMG]

    Step 5: Wait for everything to finish and enjoy your stable version!

    Option 2:

    Step 1: Open Settings
    Step 2: Click on Update and Security
    Step 3: Click on Windows Update
    Step 4: Click the Update History
    [​IMG]

    Step 5: Click the Uninstall Updates Link
    [​IMG]

    Step 6: Select the update that last caused issues and click the uninstall button
    [​IMG]
    Step 7: Click Yes to confirm
    Step 8: Click the Restart Now to reboot and complete the process

    To prevent the same update installing again you can simply do the following:
    Step 1: Goto Start Menu and type " run"
    Step 2: In the Run Window type " services.msc"
    Step 3: Scroll down until you find " Windows Update" and double click on it
    Step 4: Find " Startup type" and change it from " Enabled" to " Disabled"
    Step 5: Force shutdown
    Note: If Update installed again repeat the process on Option 2:


    FAQ:
    System Restore failed 0x80070005 / other...?
    - Please make sure your Anti-virus has been uninstalled.
    - Don't let the display go to sleep (helped me)
    - Try Safe-Mode.

    I chose the wrong recovery... How do I go back?
    - Go back to Step 3 and instead Select "Undo System Restore" in the main page.
     
    Last edited: Apr 14, 2017
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  2. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    I don't understand this that people MUST jump on new ****y from the Redmond Morons HQ before most of the bugs is ruled out. Some machines will be more affected than others. The history shows this every single time!! :no: And after they have jumped on the new Crap and discover problems... They wonder why they now have problems and ask what's wrong :eek:
     
    Last edited: Apr 14, 2017
  3. hmscott

    hmscott Notebook Nobel Laureate

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    Thanks for the heads up, can you please post this here too?:

    Microsoft Creators Update, April 11 , 2017 Rollout
    http://forum.notebookreview.com/threads/microsoft-creators-update-april-11-2017-rollout.803115/

    And, in the main Windows 10 thread:

    Windows 10
    http://forum.notebookreview.com/threads/windows-10.762434/

    I see you already have a form of this note in:

    NBR Windows 10 Clean Installation Guide
    http://forum.notebookreview.com/thr...lean-installation-guide.781178/#post-10506180

    Sometimes we scatter the discussions around different laptops and tools, but the main threads need to see something this important too :)
     
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  4. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    Thanks for this bro, but I don't have a single issue with the latest update. I didn't do an upgrade though, it was a clean install with the latest ISO then applied the updates. Works perfectly
     
  5. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    Yes Sir. Always clean install :bigyes: But the new Windoze Crematory build won't work on everyone's systems regardless what people do. A lot is user errors + the OS itself. + 10 millions of the Unpaid M$ Inside Guinea pigs isn't enough :vbbiggrin:
     
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  6. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    if you do it right, it should work. If it doesn't work, we will MAKE it work :eek: :rolleyes:

    Phoenix on his SteelSeries Keyboard >>> [​IMG] [​IMG] <<< Papusan
     
  7. eurodj101

    eurodj101 Notebook Evangelist

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    ON my GS63VR it broke optimus..led was contantly flashing between red and orange...so it ketp switching back and forth from both cards
     
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  8. hacktrix2006

    hacktrix2006 Hold My Vodka, I going to kill my GPU

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  9. RalfTech

    RalfTech Notebook Consultant

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    Done! I also added more fixes...
     
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  10. Raiderman

    Raiderman Notebook Deity

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    Funny how OEM's such as Nvidia release fixes that Microshit can't seem to get right in the first place

    Sent from my SM-G935T using Tapatalk
     
  11. katates

    katates Notebook Guru

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    15063.138 on GE62VR 7RF only problem is micro stutters sometimes in desktop
     
  12. ryzeki

    ryzeki Super Moderator Super Moderator

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    This. I upgraded, not clean installed, and I have 0 issues with any software so far, including SCM etc. All games, drivers, etc currently work.

    One thing that does tend to randomly fail after a series of updates, is SCM. That one you just need to reinstall, not wait for an update. It's probably one of the more susceptible to failure software in windows 10.
     
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  13. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    New SCM for the Creators Update released today bro:
    MSI GT73VR 7RF TITAN PRO Drivers
     
  14. ryzeki

    ryzeki Super Moderator Super Moderator

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    I am not royalty enough :( I use an old, unusable, 6RF variation. :D

    Though my point was that you don't really need to wait for an update for that software. But an update is always good, particularly if it fixes things.
     
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  15. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    I can't find the 6RF model listed in the drivers section. I think it should work on your laptop too
     
  16. Kevin@GenTechPC

    Kevin@GenTechPC Company Representative

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    SCM generally works for all models within the past one or two generations.
     
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  17. ekkolp

    ekkolp Notebook Evangelist

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    I have problems with Dragon Center.
    Unable to run it, tried to uninstall and install it again, but no success.
    Anyone else with the same issue? Any ideas?
     
  18. ryzeki

    ryzeki Super Moderator Super Moderator

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    Do you have a fully working SCM? Dragon center needs it, among other things like a correctly installed dot net framework.
     
  19. ekkolp

    ekkolp Notebook Evangelist

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    Yes, I have it installed.
     
  20. ryzeki

    ryzeki Super Moderator Super Moderator

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    But is it working correctly? Sometimes after a major update with windows, it might get borked. Be sure to install the latest SCM, and once you see it working, reinstall dragon center for the latest version for your machine.
     
  21. ekkolp

    ekkolp Notebook Evangelist

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    I can't even install the Dragon Center. I execute Setup.exe (no matter if I choose administrator privileges, previous Windows compability...) and it doesn't start.

    :(
     
  22. ryzeki

    ryzeki Super Moderator Super Moderator

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    I meant the SCM :) hahaha, Dragon Center, think is the last software you are supposed to install. This is because dragon center integrates functionality of other MSI software, so it requires other things to be installed and working correctly, with most likely need of a latest release depending on the version of dragon center.

    Personally I don't use it, but I do use the other individual programs, like Silent Option for fan control, Steel Series keyboard control etc, as stand alone. I overclock directly in BIOS and if I need software based OC I use Throttlestop or intel XTU.
     
  23. ekkolp

    ekkolp Notebook Evangelist

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    I'm not able to install SCM by the Setup.exe either.
    I'll try to use Silent Option ...
    Thank you for your time.
     
  24. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    in order for your XTU OC settings to stick in the BIOS and have the settings permanently there, you need to enable the XTU interface to properly establish that link. If you need help on how to do this, just PM me as this is internal MSI info which should now go out to the public.
     
  25. Prototime

    Prototime Notebook Evangelist

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    Thank you for posting about this. A couple days ago, my GS43VR froze when I tried to exit Civ VI; when I force-closed the game in Task Manager, I got a .net framework error, followed by a BSOD. After that, I could not boot my computer without the the dGPU remaining on and my entire computer freezing seconds after the desktop loaded; I couldn't even access the Task Manager. After numerous attempts to fix the issue using Windows recovery options (booting into safe mode and disabling all start up programs; running chkdsk through the command prompt; trying to fix startup errors; using system restore), and nothing working, I eventually used Windows recovery options to re-install Windows 10 entirely. This worked, and I at least can access my computer again, although I did receive another BSOD while playing Civ VI again the other day (but no .net framework error this time). I'm also now having audio issues where the right speaker is intermittently cutting out while music is playing. I'll try updating Nahimic and other MSI programs and taking the steps discussed in this thread.

    So annoying...
     
  26. unpilot

    unpilot Notebook Consultant

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    I have gotten thee BSOD several times in the last week...not playing games..just looking at web pages.
     
  27. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    From my reply in post #2. Still valid @Phoenix :D @hmscott :D


    IMG_0293.PNG

    Edit. I love seeing such threads like THIS:p And only 5 months to next round with more of similar. Then just wait till next March 2018 and you are on it again :D HaHa
     
    Last edited: Apr 22, 2017
  28. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    Just logged in to RalfTech's laptop, updated all his drivers as they were ancient which is why he was having a lot of issues. Then ran Windows updates and updated it, now everything works fine with no crashes.

    I also disabled his Fast Startup to solve the laptop not powering on issue when he closes the lid

    Phoenix >>> [​IMG] [​IMG] <<< RalfTech
     
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  29. Papusan

    Papusan Jokebook's Sucks! Dont waste your $$$ on Filthy

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    Send the bill to M$. I expect they will pay you for the job :D A lot of people out there need HELP:p
     
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  30. Spartan@HIDevolution

    Spartan@HIDevolution Company Representative

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    ............ [​IMG]......................bill sent to M!cr0$h4ft..........2 hour wages please and saved someone from returning his taptop thinking it was broken :rolleyes:

    [​IMG]
     
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