The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    LG laptop screens and warranty

    Discussion in 'LG' started by aegis, May 6, 2005.

  1. aegis

    aegis Notebook Enthusiast

    Reputations:
    0
    Messages:
    33
    Likes Received:
    0
    Trophy Points:
    15
    Hi all again,

    Anyone know what the situation is with LGs laptop screens and their warranty here in Australia?

    My sister's friend had an lg laptop and within the 1 yr warranty, the laptop screen bit the dust (and it wasn't through placing anything heavy on the laptop or such). And apparantly LG said the screen wasn't covered in the warranty for some reason; so they had to fork out $900 to fix it.

    Just wondering if anyone else had any similar issues to confirm this stand-point from LG?

    Hope its not true.

    LG LW60 1.73Ghz, 1GB DDR2 RAM, 15.4", 60GB HD
     
    aegis, May 6, 2005
    #1
  2. LaZzZy_Dude

    LaZzZy_Dude Notebook Evangelist

    Reputations:
    38
    Messages:
    365
    Likes Received:
    0
    Trophy Points:
    30
    Lg_man should be able to do this....

    900$???....I would clean it myself...

    can someone explain me how can you get dust in lcd....I got my laptop for almost 4yrs...and no dust...

     
    LaZzZy_Dude, May 6, 2005
    #2
  3. bveld

    bveld Notebook Enthusiast

    Reputations:
    0
    Messages:
    22
    Likes Received:
    0
    Trophy Points:
    5
    Do you guys know that LG offers international warranty?

    If yes, what about those countries where LG still doesn't sell notebooks? For example if I buy an LG LM70 in Europe and go to the US and encounter some problems with the notebook, are they going to fix it for me even though LG doesn't have a notebook division in the US yet???[?]
     
    bveld, May 6, 2005
    #3
  4. LG_Man

    LG_Man Notebook Enthusiast

    Reputations:
    0
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    5
    We do have depots set up in countries that don't carry our laptops. The US does have one of these depots.

    I can only speak for Canada, but we would only charge if the screen was damaged in some way, otherwise we would cover the unit under warranty.
     
    LG_Man, May 6, 2005
    #4
  5. LaZzZy_Dude

    LaZzZy_Dude Notebook Evangelist

    Reputations:
    38
    Messages:
    365
    Likes Received:
    0
    Trophy Points:
    30
    that is good to know....can someone explaine me how can you get dust in your LCD SCREEN???????
     
    LaZzZy_Dude, May 6, 2005
    #5
  6. aegis

    aegis Notebook Enthusiast

    Reputations:
    0
    Messages:
    33
    Likes Received:
    0
    Trophy Points:
    15
    <blockquote id='quote'> quote:<hr height='1' noshade id='quote'>Originally posted by LaZzZy_Dude
     
    Last edited by a moderator: May 8, 2015
    aegis, May 8, 2005
    #6
  7. mitchN

    mitchN Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    I've had my LCD screen on LW60-DBJA replaced once, and it's on it's way back again as the backlight has failed...again...but the screen is included in the warranty.
     
    mitchN, Jul 1, 2005
    #7
  8. bveld

    bveld Notebook Enthusiast

    Reputations:
    0
    Messages:
    22
    Likes Received:
    0
    Trophy Points:
    5
    I'm sure that there is a screen warranty for LG notebooks. I just got an LM70 today and it had one single dead pixel. LG returned the entire notebook right away...

    Also, did you guys know that LG has zero dead pixel policy?! This is really cool!!! :p
     
    bveld, Jul 1, 2005
    #8