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    Just got the 2021 LG gram 17 and the trackpad is horrible.

    Discussion in 'LG' started by Andriante, Mar 8, 2021.

  1. Andriante

    Andriante Notebook Guru

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    There's dead zone on the trackpad which is causing small movements not to be registered. It's honestly pretty atrocious and makes all finer movements incredibly clunky.

    It looks a lot like this.


    After some quick googling it turns out this is a software 'feature' in Windows. I don't know if it's on every laptop or different in severity depending on the touchpad, but allegedly it's a part of windows precision drivers and it's some filter mechanism to help two finger scrolling and multigestures.

    If I disable 'Microsoft input configuration device' under 'Human interface devices' in device manager the issue is completely resolved and fine movements are restored, but I lose two finger scrolling and multi gestures, which is also terrible.

    Are there any solutions out there?
     
  2. Seanwhat

    Seanwhat Notebook Evangelist

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    I remember having this issue when I first got my laptop. I can't remember what setting I had to change, I think it might have been palm check? try disabling palm check and see if it fixes it.
     
  3. Andriante

    Andriante Notebook Guru

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    Hey man, thanks for the reply. I don't think there is a palm check option anywhere?
     
  4. Seanwhat

    Seanwhat Notebook Evangelist

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    i can't find it there any more either. it might have been renamed... try changing the touchpad sensitivity to most sensitive, other than that i'm not sure where they've hidden this setting now =/
     
  5. Steerpike58

    Steerpike58 Notebook Consultant

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    Any update on this? I'm dying to buy the LG Gram 17, but I must have both decent trackpad performance AND two-finger scrolling! I'll check this out next time I'm at Costco, as they are selling this puppy there ...
     
  6. extremecarver

    extremecarver Notebook Consultant

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    Scrolling is fine. Three finger middle click is horrible though. My main complaint about the trackoad. There would be space for buttons, too bad they do not have button's
     
  7. Andriante

    Andriante Notebook Guru

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    There was a bios update or something that fixed this. The trackpad is fine now.

    Not the best, but you don't notice any issues at all. I recommend this laptop now.