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    Help! LG is holding my laptop ransom!!

    Discussion in 'LG' started by planopete, Dec 1, 2006.

  1. planopete

    planopete Newbie

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    I want my laptop back even if it's still broken.

    I bought an LG S1-P400A9 Dual Core Laptop and within the first 2 weeks of use, the power button broke. Do you know how hard it is to use your laptop with no power button? Well it darn hard.

    So doing the sensible thing, I returned the laptop to LG... BIG MISTAKE! It's been almost 3 months now and I still have not seen my laptop. I asked if it would be possible to get a refund and not LG refuses to answer any of my emails.

    Please send me my laptop back. To heck with the warranty, if the laptop is still broken I can solder on a big toggle switch or something. :mad:
     
    planopete, Dec 1, 2006
    #1
  2. 4cefed4

    4cefed4 Notebook Evangelist

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    If someone had my laptop for 3 months I would be doing a lot more than emailing them...
     
    4cefed4, Dec 2, 2006
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  3. wobble987

    wobble987 Notebook Virtuoso

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    OMG! 3 months! thats insane! call consumer protection agency or something! 3 months is waaay to long!
     
    wobble987, Dec 2, 2006
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  4. Sam

    Sam Notebook Virtuoso

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    Time to bring on the cavalry. Have the NBR Admins send a letter to LG stating that if you don't get your notebook back immediately that 47'000 people (that's how many members we have) will boycott all LG products :D.

    Now no more joking. I think you need to call them and demand to speak to a supervisor. Tell them you need that notebook back, and make it sound dramatic.
     
    Sam, Dec 2, 2006
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  5. skagen

    skagen Notebook Deity

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    Fujitsu UK did the same to me - I sent a laptop in for repair and they held it for two months and didnt even bother to respond or tell me what was going on despite many calls.
     
    skagen, Dec 3, 2006
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  6. Gautam

    Gautam election 2008 NBR Reviewer

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    How do you live without your laptop for three months?
     
    Gautam, Dec 3, 2006
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  7. LG_Man

    LG_Man Notebook Enthusiast

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    Let me know what the model and serial number of this unit is. You should also have a repair ticket number. If you bought the unit in Canada I should be able to help you. Send me a private message so that I can contact you and get this issue rectified.
     
    LG_Man, Dec 6, 2006
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