The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Fingerprint not working - sorry, something went wrong"

    Discussion in 'LG' started by boe, Aug 24, 2019.

  1. boe

    boe Notebook Evangelist

    Reputations:
    0
    Messages:
    440
    Likes Received:
    6
    Trophy Points:
    31
    I tried to set up the fingerprint reader and I keep getting the same error the moment I touch the fingerprint reader in set up. I have Windows 10 1903 installed.

    I've uninstalled the fingerprint reader in device manager including the drivers and reinstalling.
    I also tried setting up a pin first, that did not help.
    I have turned off power saving on the fingerprint reader but that did not help.
    I've tried editing the GPO biometic settings to enabled and also back to not configured.
    My finger is clean and dry - works fine for sign in on my phone and samsung laptop.
     
    Last edited: Aug 24, 2019
    boe, Aug 24, 2019
    #1
  2. boe

    boe Notebook Evangelist

    Reputations:
    0
    Messages:
    440
    Likes Received:
    6
    Trophy Points:
    31
    I gave up and reformatted -works fine.
     
    boe, Aug 27, 2019
    #2