I am planning to purchase the 3 year accidental dropage warantee..
Has any one had any expirence with using Lenovo servicre, as far as quality of response, turn around time and quality.
I have a Sony SZ which i have had in for service 5 times the build quality is terrible, but their service was excellent.
As im undertsnd it that Lenovo has a much better product, this will be my first Lenovo.
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I have a 4yr standard warranty. The turn around time was about 3 days for a motherboard replacement.
First day: Box was shipped to me for shipment of laptop
Second day: They received my laptop for service and replaced the motherboard
Third day: Back at my front door
Do you live in the US? -
BTW, if you can, I would get onsite warranty
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I'd get the warranty. Notebooks are, by nature, fragile, and accidents happen to the best of us.
Are you getting a ThinkPad? Which model? -
My first Thinkpad
Either a 301x or 201 x -
I take the opposite view and usually do not extend the warranty. For me it's a risk-reward analysis issue. ThinkPads are very easy to work on as compared to other notebooks. About the only part that may cost more than the warranty extension is the motherboard. Pretty soon they'll start showing up on eBay. The chances that something will happen to my ThinkPad are pretty low, though not zero. If something does occur, I can replace the parts myself for probably cheaper than what the warranty costs. Now if you feel this is beyond your ability or are the clumsy type and want the piece of mind, then perhaps it's worth it.
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I'm just the lazy type myself! ;-)
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it really depends on how much value you place on your laptop, and what sort of turnaround time you expect when your laptop breaks down.
For people whom don't have time to muck around, then just get the onsite warranty for at least 3 years (if that is how long you keep your laptop). If you are DIYer then get one year and save yourself the money for the extra warranty.
I use to get 1 year warranty where i can, but now i try to get 3 years warranty with onsite warranty just to be sure. -
lineS of flight Notebook Virtuoso
I'll second the onsite warranty option...it is very very helpful when push comes to shove! Speaking from personal experience here! Also, I think opting for the 3-year warranty (assuming your machine does not come with it) is a safer option. And, if you travel, then the IWS is the way to go. YMMV, of course.
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To the OP, if you're the type that likes flashing their BIOS to the latest, I would go with the extra length warranty. Flashing the BIOS on Lenovo notebooks seem to be like dancing on a minefield. -
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Most people would get warranty based on the cost of repair and replacement of machines. Also, some credit card actually offers extra warranty on consumer electronics purchase.
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It's things like this that cause me to recommend the accident protection plans:
A Cautionary Tale
Is Lenovo ext warantee worth it?
Discussion in 'Lenovo' started by eyeballod, Jul 31, 2010.