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    Is Lenovo ext warantee worth it?

    Discussion in 'Lenovo' started by eyeballod, Jul 31, 2010.

  1. eyeballod

    eyeballod Notebook Enthusiast

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    I am planning to purchase the 3 year accidental dropage warantee..

    Has any one had any expirence with using Lenovo servicre, as far as quality of response, turn around time and quality.

    I have a Sony SZ which i have had in for service 5 times the build quality is terrible, but their service was excellent.

    As im undertsnd it that Lenovo has a much better product, this will be my first Lenovo.
     
  2. b1ueflame

    b1ueflame Notebook Enthusiast

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    I have a 4yr standard warranty. The turn around time was about 3 days for a motherboard replacement.
    First day: Box was shipped to me for shipment of laptop
    Second day: They received my laptop for service and replaced the motherboard
    Third day: Back at my front door
    Do you live in the US?
     
  3. b1ueflame

    b1ueflame Notebook Enthusiast

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    BTW, if you can, I would get onsite warranty
     
  4. JaneL

    JaneL Super Moderator

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    I'd get the warranty. Notebooks are, by nature, fragile, and accidents happen to the best of us.

    Are you getting a ThinkPad? Which model?
     
  5. eyeballod

    eyeballod Notebook Enthusiast

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    My first Thinkpad

    Either a 301x or 201 x
     
  6. ZaZ

    ZaZ Super Model Super Moderator

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    I take the opposite view and usually do not extend the warranty. For me it's a risk-reward analysis issue. ThinkPads are very easy to work on as compared to other notebooks. About the only part that may cost more than the warranty extension is the motherboard. Pretty soon they'll start showing up on eBay. The chances that something will happen to my ThinkPad are pretty low, though not zero. If something does occur, I can replace the parts myself for probably cheaper than what the warranty costs. Now if you feel this is beyond your ability or are the clumsy type and want the piece of mind, then perhaps it's worth it.
     
  7. JaneL

    JaneL Super Moderator

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    I'm just the lazy type myself! ;-)
     
  8. lead_org

    lead_org Purveyor of Truth

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    it really depends on how much value you place on your laptop, and what sort of turnaround time you expect when your laptop breaks down.

    For people whom don't have time to muck around, then just get the onsite warranty for at least 3 years (if that is how long you keep your laptop). If you are DIYer then get one year and save yourself the money for the extra warranty.

    I use to get 1 year warranty where i can, but now i try to get 3 years warranty with onsite warranty just to be sure.
     
  9. lineS of flight

    lineS of flight Notebook Virtuoso

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    I'll second the onsite warranty option...it is very very helpful when push comes to shove! Speaking from personal experience here! Also, I think opting for the 3-year warranty (assuming your machine does not come with it) is a safer option. And, if you travel, then the IWS is the way to go. YMMV, of course.
     
  10. dimm0k

    dimm0k Notebook Consultant

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    ? Are you in the US as well? Which notebook did you send in for repairs? My W510 took roughly 2 weeks for a new motherboard... BOTH times.

    To the OP, if you're the type that likes flashing their BIOS to the latest, I would go with the extra length warranty. Flashing the BIOS on Lenovo notebooks seem to be like dancing on a minefield.
     
  11. partyhard

    partyhard Notebook Consultant

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    Exactly. The way I see it is that I would only get a warranty if I can't afford to lose the product. For example with a laptop, I can afford to lose $1500 but if I bought a TV at $3000 then I'd consider getting a warranty.
     
  12. lead_org

    lead_org Purveyor of Truth

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    Most people would get warranty based on the cost of repair and replacement of machines. Also, some credit card actually offers extra warranty on consumer electronics purchase.
     
  13. JaneL

    JaneL Super Moderator

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    It's things like this that cause me to recommend the accident protection plans:

    A Cautionary Tale